All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2020

I use this app for many things: gift wrapping option, bundle products, special notes/tags on special products. Don't let the simple user interface fool you--this is a very sophisticated system. Before using for my bundles, I literally checked every bundle app out there. By far, this is the best one out there. It let's me configure very easily and also allows for discount codes to be applied. Also: the customer support is extremely responsive and helpful. In addition to actual thoughtful explanations to my inquiries (vs. template responses), they troubleshoot by fixing my liquid files directly. I have multiple shopify stores and use dozens of apps for each--this is my favorite.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

New user! Excellent customer service. They helped me solve a problem I couldn't figure out! Thank you so much!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Love this app! Exactly what I was looking for. The customer service was also very quick and helpful when I had questions!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Good and simple we use it for gift product and it works well. We had an issue, so we contact them, and they've fixed it quickly

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

I downloaded this app so I could provide a drop down menu for my customers. I’m not the best with technology, so I struggled to get it added to my site. I contacted customer service and ABBY S saved the day! It’s SO NICE communicating with an actually human being vs an automated response. Top notch customer service is a HUGE plus on top of the app doing exactly what I needed it for!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Infinite Options customers service fixed immediately our request to re positioning our variant drop-down first before item option 1 & item option 2. good job! rekcosmetics.com

Using app

12 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 5, 2020

Really good and a reactive and fast customers service! I used that for many weeks and I had 0 problems! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Very fast and helpful response from the support team. Just setting it up on my shop now, it looks great so far!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

I was having an issue with my option sets not showing up at checkout. I chatted and it was resolved quickly!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Great app, great customer service and support. Would recommend. We updated our theme and the support to update the app inline was brilliant.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

I use the app to create options for our customers. I am satisfied with the application, and I really appreciate the customer service who helped me instantly to customize the look at our webshop. :)

Store

Pippadu

Using app

2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Mandy and the support staff were all over my issue and fixed it within minutes. Amazing service and support of their product! A+

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

I'm using this app for my monogramming store and so far it's great. Matt and Mandy on live chat support were sooo helpful! LRT

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2020

Matt helped me install Infinite Options quickly and offered me an immediate solution to my headache.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Infinite Options has done it again! Quickly and efficiency is one of their best assets! I need to make our packing slips list all of the infinite options that were selected during check-out. BOOM! Sent an email and they sent me the snippet code with instructions to attach it to Shopify's shipping settings. Got this done all in less than 24 hours. I will continue to use Infinite Options once we launch our new website in 2022! Thank you Daniel and team!

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Jan. 30, 2020

Great app and customer service! It is very easy to use and when an issue came up i reached out and got help immediately.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

The support on this app is amazing. Super quick, very efficient and they will do the coding for you. Sorted out our issues straight away. Thanks so much! Would highly recommend.

Store

AMWRAP

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

great app very useful makes listing products easier with attribs and very fast customer service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

An app that would definitely drive conversion as it helps the customers to customize their purchase! Genuinely love it.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2020

An extremely amazing tool that I absolutely recommend. I wanted to move the options below the product descriptions so that they weren't missed by my customers and the staff assisted me with absolutely zero problems and 100% kindness. Will definitely continue with this app beyond the free trial period!

Using app

Over 2 years

Total reviews

1

Average rating

5.0