All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

Jan. 23, 2020

This app is great! I set up customised items for my business in minutes, the help desk turnaround time is really fast with super friendly attitude. Keep up the great job Infinite Options!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

Anh was super helpful to add the code to my theme and even added some extra script to speed up the loading time. I'm very pleased! The app looks great so far on my store.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

I installed this app today to add options and more variants to my products. I needed some quick styling help; the developer responded super quickly and did everything perfectly in a few minutes. I'm very pleased with the app and the service!

Using app

About 3 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

The app itself and Support is great! Responsive and professional. Looking forward to check other apps from ShopPad.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Better app for personalization, very simple great support team, friendly ando helpfull thank you to all team for your good job

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Very helpful with random silly questions as I learn how to use Infinite Options, looks complicated but its starting to be pretty user friendly

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

After trying other Product options apps, I finally found the one that has allowed me to add all the options I need without it affecting other aspects of my store, support is extremely responsive and very helpful, special thank you to Mandy!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2020

Amazing app...and a SUPER CUSTOMER CARE AND SUPPORT! They solved me an issue in less than 5 minutes!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

We needed to add the ability to allow our shoppers to select dates. Infinity Options' datepicker worked like a charm. And their customer support is stellar! They get back to you quickly via email and always with solutions. What would make their app better? If it worked on 3rd party sites when used via Shopify Buy Buttons. So, unfortunately for the time being, we're unable to sell our Shopify products on non-Shopify domains we own, but not sure this is an Infinity Options issue, so they'll still get 5 stars.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

This review is strictly for the customer service I received from Anh. She was quick and pleasant and did exactly what I was looking for to customize the form fields on my product pages. Super helpful, great service. THANK YOU!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

Works great! Super easy to install and use! We sell gift cards on our site and wanted to give the customers a place to customize their 'to' and 'from' names. Start to finish had this done in less than 10 minutes with the help of the tutorial video. Great app!

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 15, 2020

I had several support questions about functionality and Mandy was able to answer all of them quickly. She was very helpful! So far, the app is doing what I need and I will be exploring more as the site gets developed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

We are EXTREMELY happy with what the app does; the ease of use and the support lever provided when it was needed. Our products maxed out the variations pretty quickly and the need for such script made selling our product possible on Shopify. I don't I normally have time to leave reviews nor is my penmanship great a doing so, yet I felt it much deserving to mention how great this app truly is. Thank you Abby for your support, quickly and with ease pointing me in the right direction when it came to hiding certain fields on the cart. Thank You!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

The team at Infinite Options is helpful! Walked me through to create my first options and they are very friendly.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

Great App. It took some CSS coding to work with my custom store theme. They were more than helpful to make it work my theme. Definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

It was extremely confusing to get set up, I had to chat with someone to get help. I wish there were more details in the set up process that told you exactly what to do. I tried to go by the link they gave to set it up, but it wasn t really helping. Once it is set up, it works great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

Simple to use! Love it. Added a custom field on my product page. Plus support was super fast and helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2020

This is the best Shopify App I've had so far. It is the perfect option to add options to your products. I recommend it 100%

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

I am only 2 days into my trial and I am already HOOKED. The customer service is outstanding and so quick to help me with my issues!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

Customer support is great! Mandy walked me through some trouble shooting and where to install code to make a few minor changes to the appearance of infinite options on our store.

Using app

7 months

Total reviews

1

Average rating

5.0