All reviews

Rating Breakdown

  • 5
    90% (2,063 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,831)
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5 / 5 Share

March 27, 2020

Fantastic app, easy to use and really expands the options you can offer your customers! Really great support too.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2020

We have many products with extra options and this App does exactly what we need. Its really easy to install and the customer support has been excellent. Really rate this app, thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2020

Their service is one of the best we've been experienced. Thanks so much for the help and keep the good job

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 23, 2020

This app was installed on my site several years ago by someone who assisted me to set up my web site. In the last couple weeks I have been in the process of updating the theme of my site. A major part of my update was not working. Shopify on the phone directed me to contact the app builder support. I did and the result was amazing. They totally fixed the issue allowing me to launch the updated theme yesterday. In addition to fixing the issue they also contacted me to see if all was well with my site and if they could help me further. I am very grateful for their help. The app works great and allows me to easily show the many various choices of my jewelry. Many thanks to app support and the Shopify people that have assisted to learn a lot and improve my site.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2020

I used this app to add embroidery options and gift wrap to our website. It was great because when I needed help they jumped in right away and amended the options. It is easy to use, offers everything you would need for monogram and embriodery etc. and the support is excellent. A++++

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2020

Love all of the features to Infinite Options and how they are so easy to integrate into our website. We opted to upgrade to the new conditional logic and I couldn't be happier with it so far! Even better than the app itself is their customer service. I have yet to come across a question that they don't have a quick answer for, and they (specifically Mandy and Jordin) are always willing to help out with adjusting coding to suit your needs. Wonderful app!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

Need help with a new theme, radio buttons not appearing in set-up mode, needed to PREVIEW instead, Anh helped out perfectly! Thanks!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2020

Super fast and helpful customer service! Thank you so much they knew exactly what was needed to correct my issue! Thank you again

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2020

I have only recently started to understand the wealth of options this app allows you to implement and it is great. Have a great support team (shout out to Anh!) who helped with some tweaks to implementing multiple options on a single product. Would highly recommend.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2020

Long-time user! This is a great app for creating multiple options on products in a straightforward way. Customer service is very fast too. Small note that if you're using Safari the admin sometimes doesn't refresh properly but Chrome is fine or you can just reload the page. Never had any issues displaying or functioning live on website. Works great for my customers!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2020

Although we are still in the trial period of the app, it works great! And customer service has been super helpful in editing the code within the same day to display how we wanted it to!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2020

I used this app to create multiple variants for my product. The app is easy to use. What impress me most is the tech support by the app. They are super efficient, polite, and try to help in all ways for me to create the effect that i need. Special thanks to Anh from ShopPad! You have been a great help!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2020

Great app, easy to use and support is amazing. Definitely recommend to anyone looking for adding additional functionality to their site

Using app

About 14 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2020

I am not super tech savvy so when I ran across some issues I could not figure out I was able to reach out to their service team and receive an immediate solution.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2020

This app is very well designed, simple to use and very affordable. The customer service support is excellent every time. They reply within a short amount of time and really take the time to explain things in detail, especially a Rep named Abby. Highly recommend this app for customizing products, it's the best one out there!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2020

I used this app to add an additional variant to my theme. Not only was it easy to use but exactly what I needed. I also needed some additional help and they were very helpful and simply amazing!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2020

For a free app, it’s had a ton of helpful functionality that is easy to understand and the support team is very punctual and helpful. Great experience.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

I have been using Infinite Options for every one of my products and it is very easy to use. If I have a question or an issue, they are quick to reply and respond to remedy the issue. My latest issue was immediately fixed by Mandy, who not only took care of the problem, but noticed the app wasn't loading fast enough, so she took it upon herself to fix it. Wonderful customer service and a great app, if you need more variations to your listings.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 26, 2020

We have used this app for some time now and it is so easy and straightforward and does exactly what it says it will do. It integrates with our site well and gives us easy options for our customers to personalise the products we sell. I have contacted customer support on a few ocassions to ask some specific questions and they are always quick to respond. Highly recommended to all. Great peice of kit.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

It took us forever to find a forms app with conditional logic, but Infinite Options is perfect. And so happy that they added the datepicker option!

Using app

12 months

Total reviews

1

Average rating

5.0