All reviews

Rating Breakdown

  • 5
    90% (2,063 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,831)
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5 / 5 Share

Feb. 21, 2020

So pleased with this app and customer service. Installation happens so quickly. Emails are answered promptly. Requests for subsequent installs on other themes are handled quickly. As for the app, it meets all of my needs. It is so nice to have something to give many options to my customers. Well worth the money every month!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Great app helpful support. Integrates into our theme easily. See here: https://www.avnow.com/products/fitness-audio-uhf-base-system-w-2-aeromic-or-cyclemic-headset-and-additional-transmitter

Using app

8 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Anh was incredible. She jumped into what had been a long day of struggle for me. Trying to get a final outcome that without much languages in dev work I didn't know how to achieve. She was patient with me as I explained my needs and quick to implement the solution without pushing me off to another read me sheet or help document. This app will be a game-changer for us, I am so grateful for your speedy and knowledgeable staff that helped me get this over the line today.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Great app, adds ton of customizable options on the product listing. Very easy to install and implement. Highly recommended!

Store

ADV.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Amazing App. And the support is wonderful as well. They contact you so quickly to resolve any problems you are having. App is very user friendly as well. I highly recommend Infinite Options.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2020

A fantastic app! Simple and efficient to use. My questions were dealt with quickly and I can honestly say excellent customer service. Thank you!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Absolutely wonderful. Mandy helped me and was beyond helpful. Best ever!!! Thank you so much!! Completely worth the money spent!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

This app has been such a huge help to my store! And I can't say enough about the support team! They were so amazing! This is one app that is a definite keeper!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Infinite Options has been easy to work with. There is some setup but they have a great support team. Lots of functionality. Definitely a keeper!

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

I use this app for many things: gift wrapping option, bundle products, special notes/tags on special products. Don't let the simple user interface fool you--this is a very sophisticated system. Before using for my bundles, I literally checked every bundle app out there. By far, this is the best one out there. It let's me configure very easily and also allows for discount codes to be applied. Also: the customer support is extremely responsive and helpful. In addition to actual thoughtful explanations to my inquiries (vs. template responses), they troubleshoot by fixing my liquid files directly. I have multiple shopify stores and use dozens of apps for each--this is my favorite.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

New user! Excellent customer service. They helped me solve a problem I couldn't figure out! Thank you so much!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2020

Good and simple we use it for gift product and it works well. We had an issue, so we contact them, and they've fixed it quickly

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

I downloaded this app so I could provide a drop down menu for my customers. I’m not the best with technology, so I struggled to get it added to my site. I contacted customer service and ABBY S saved the day! It’s SO NICE communicating with an actually human being vs an automated response. Top notch customer service is a HUGE plus on top of the app doing exactly what I needed it for!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

Infinite Options customers service fixed immediately our request to re positioning our variant drop-down first before item option 1 & item option 2. good job! rekcosmetics.com

Using app

2 months

Total reviews

7

Average rating

3.3

5 / 5 Share

Feb. 5, 2020

Very fast and helpful response from the support team. Just setting it up on my shop now, it looks great so far!

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

Great app, great customer service and support. Would recommend. We updated our theme and the support to update the app inline was brilliant.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

I use the app to create options for our customers. I am satisfied with the application, and I really appreciate the customer service who helped me instantly to customize the look at our webshop. :)

Store

Pippadu

Using app

2 months

Total reviews

20

Average rating

4.9

5 / 5 Share

Feb. 3, 2020

Mandy and the support staff were all over my issue and fixed it within minutes. Amazing service and support of their product! A+

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Infinite Options has done it again! Quickly and efficiency is one of their best assets! I need to make our packing slips list all of the infinite options that were selected during check-out. BOOM! Sent an email and they sent me the snippet code with instructions to attach it to Shopify's shipping settings. Got this done all in less than 24 hours. I will continue to use Infinite Options once we launch our new website in 2022! Thank you Daniel and team!

Using app

Over 2 years

Total reviews

10

Average rating

3.7

5 / 5 Share

Jan. 30, 2020

Great app and customer service! It is very easy to use and when an issue came up i reached out and got help immediately.

Using app

About 1 month

Total reviews

2

Average rating

5.0