All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

Nov. 1, 2019

I have just had Jordin from the support team complete for me in an hour what I have spent over a week looking for a way to do. If the customer service is this good all the time buy shares in this company. Top Notch!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2019

This app is a must-have for everyone who sells custom and personable products! Good features, fast & friendly support, cheap prices. I recommend them!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2019

Thank you - wonderful customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

My website wouldn't work without this app! I need to offer a lot of options to customers, and when you learn the basics, you can create infinite options according to your needs. Also the customer sevice is great! Quick response!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2019

Great app, integrates perfectly with our theme. The customer service is fantastic, thanks for your help!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2019

We haven't used this app long enough to rate its based on it functionalities. But I must say that ShopPad has a great support team. We had many questions about some customization's to the app to fit our needs. And every question was answered extremely fast. Thanks Anh!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Makes admin side and customer experience much easier for a business heavy on customization, and very quick turnaround on backend inquiries, etc! 100% would recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2019

Fantastic app and support! Easy to set up and if you get stuck, their developers are quick to help, I especially want to thank Mandy for the help.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

I used this app to provide a list of optional accessories for one product and a product configurator for another product, and it works excellently!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

I am so happy I found this app. I’ve now used it on 2 different themes and I love how it seamlessly integrates with the existing layout. Customer service is also great and quickly resolved an issue I had while setting up the new theme . I recommend!!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

I have joined for less than 2 weeks, met a few problems but the team behind Infintite Options not only understood my problem well, the response was quick and instruction was clear. I am glad to have turned to IO to simplify my work process. Thank you for helping me!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

Great thanks to Anh Pham for her exceptional support and professional talent to make the app function!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

Makes adding personalized options extremely simple. Mandy was awesome & helped me move the location of the box within minutes. Thanks so much!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

Infinite Options is absolutely perfect for us - we wanted our customers to be able to add a personalisation service with additional cost but the last app we used didn't offer conditional logic which is essential when you don't want customers to miss where to leave their personalisation message. With Infinite Options, we can have the message box only pop up when the service is selected and then require the customer to add a message before they can add to their cart. It looks great, has integrated seamlessly and works without a hitch. We had a slight hiccup when we switched themes and I couldn't quite work out how to get the app to work properly with our new theme but they sorted it out for us super fast and got everything up and running in no time. Can't recommend this app highly enough!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

This app is awesome, but the customer service is GREAT ! I strive for customer service, so I give credit where credit is due. These guys are awesome.

Using app

14 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 12, 2019

Great app, the support team is fantastic. Very prompt replies and they worked swiftly to resolve my problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2019

Just added this add.. haven't done anything yet but I would say their support is great.. They respond quickly & resolve issues quickly. I was having trouble installing it but with just 1 chat, they resolved the issue & installed it for me. So excited to play around with this app being confident that they got my back in case I mess up lol :)

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

I changed my theme, but know nothing about coding and couldn’t figure it out using the video. I was expecting to have to pay for the code to be installed, but after a quick email I was all set up, free of charge. Apps such as infinite options and their support staff mean that I can focus on the creative aspects of my business and not have to worry about the tech side.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

After having difficulties with a different app, I added Infinite Options. Had a few queries but spoke to Jordin on the live chat and everything was quickly and smoothly resolved. Would definitely recommend

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2019

I installed the app to help me add some personalized options for specific products on my site. As soon as I installed it everything worked as expected. However, I needed a quick CSS fix to make them look more aligned. I wrote to customer support and not only did they respond fast but they sent me the exact code I needed to use and where. I love this app and their team rocks!

Using app

About 1 year

Total reviews

1

Average rating

5.0