All reviews

Rating Breakdown

  • 5
    90% (2,063 ratings)
  • 4
    6% (134 ratings)
  • 3
    2% (45 ratings)
  • 2
    1% (19 ratings)
  • 1
    2% (36 ratings)

Reviews with Text

  • 80% (1,831)
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5 / 5 Share

Oct. 19, 2019

Fantastic app and support! Easy to set up and if you get stuck, their developers are quick to help, I especially want to thank Mandy for the help.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

I have joined for less than 2 weeks, met a few problems but the team behind Infintite Options not only understood my problem well, the response was quick and instruction was clear. I am glad to have turned to IO to simplify my work process. Thank you for helping me!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

Infinite Options is absolutely perfect for us - we wanted our customers to be able to add a personalisation service with additional cost but the last app we used didn't offer conditional logic which is essential when you don't want customers to miss where to leave their personalisation message. With Infinite Options, we can have the message box only pop up when the service is selected and then require the customer to add a message before they can add to their cart. It looks great, has integrated seamlessly and works without a hitch. We had a slight hiccup when we switched themes and I couldn't quite work out how to get the app to work properly with our new theme but they sorted it out for us super fast and got everything up and running in no time. Can't recommend this app highly enough!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

Great app, the support team is fantastic. Very prompt replies and they worked swiftly to resolve my problem.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

After having difficulties with a different app, I added Infinite Options. Had a few queries but spoke to Jordin on the live chat and everything was quickly and smoothly resolved. Would definitely recommend

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

Amazing !!! Coding is super foreign to me so having the option to have them install the code was amazing. Their customer service is awesome and really quick... not to mention this app is a must for my business

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

Easy to setup and looks great on the website as well. Support team was fantastic and super quick in helping us with minor css changes.

Using app

About 15 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 26, 2019

We have been using this app for a while now, and it is an invaluable tool for our personalised gift shop! With Infinite Options, customers are able to easily leave details of the personalised text they would like and they can even leave additional notes. I had a query about re-formatting the style of the options to fit my product page, and Mandy contacted me straight away to help, and even fixed some other issues I hadn't even mentioned for me! The service is amazing - very helpful and friendly! Thank you to Mandy and the team - love this app, highly recommended!

Using app

Almost 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

I use this app to customize options for letter patches for specific products. Jordin was very helpful and answered all of my initial questions, as well as gave me more options I can use to create a better website!

Store

STEL

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

This app has been instrumental in helping us let our customers customize what products they'd like in our candle sets. Matt, from the support team, was so helpful within seconds of me reaching out via the help chat. He customized the font of our option set so it looks seamless. So happy!!!

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 22, 2019

Very useful and effective app even for the free version. Needed a bit of help with the formatting which I couldn't figure out myself - excellent and speedy support provided by the team which solved my problem with a breeze. I'll highly recommend this to everyone.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

App works just as says it would. We have been looking for something this good for ages and nothing else compares. Support is amazing and is highly recommended

Store

Starlit

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

Mat is really helpful and solve mu issue within seconds.I'm very thank full to him for doing it for me.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

I'm so pleased with Infinite Options and their development team, and if you have a need for your Shopify store to display product options in any of a number of different ways, I don't believe you can do better than to install this app. I needed to display options for add-ons to each product in my store, doing so using radio buttons instead of drop-down menus, which by design hide these options from view by default. The result after implementing Infinite Options (and particularly after their very quick work in tweaking the appearance by working with my liquid script from my template) is something that I think will result in more income over time due to increased visibility of those options. Thanks very much to the team for solving an issue that Shopify isn't set up to solve on its own (oddly, I think).

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2019

Amazing app and most importantly amazing customer support! Support team to the initiative to help me solve a problem without asking and it helped a lot!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

Very easy to install and use, tons of options. Customer support great for optimization and formatting edits. Super impressed with ShopPad in general!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

We use this app to add length options to our pants and skirts. It looks much cleaner than using the variant options in Shopify. Matt was great in assisting us to get to the appearance we were looking for! Totally recommend this app.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

This app was a lifesaver. I was able to add more than one add-on product to my products. Each add-on had their own options. It shows up beautifully on the cart page with options to change quantities for all options. The customer support is FANTASTIC: fast response and competent support. I needed a few things tweaked so the add-ons looked the way I wanted, and it was done by the next day.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

Super fast installation, friendly, helpful staff. The app works great - helps us add items to the cart so it works better for inventory, looks clean and works flawless!

Using app

1 day

Total reviews

9

Average rating

4.1

5 / 5 Share

Aug. 23, 2019

Great app and great support! Needed some help to get it working on our website and the customer support was amazing! Thanks for all your help!

Using app

1 day

Total reviews

1

Average rating

5.0