All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

Aug. 23, 2019

We really like this App and all the options we have there. The support team is awesome, answering fast and super helpful! Thanks to Mandy and everyone (:

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

I think its the customer service that really makes this a great app. I didn't like the layout of the drop down boxes. Emailed the support staff, Mandy responded with some code. I asked for an additional tweak on the code and she emailed me same day with the update. So far so good with the app & the price is right @ $5 per month.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

chat service helped me they are quick and nice people!!! 100 character minimum shopfy really like what

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2019

the support is outstanding and the app is rich of features and pretty much the only viable solution in this category.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2019

I use this app to help me provide clear choices for all the different vinyl colors I sell! It’s daunting to see them all at once so I use the conditional logic feature to separate the options! It’s amazing!! I was confused at first since coding and web design are not my thing but the shoppad app team and Matt were amazing In helping me get the app to do what I needed. I am completely satisfied!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2019

Very great app. It allows my customers to customize their products with any name. Also I emailed support team and they did a custom code for my website so now all the fields in my website look great!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2019

Great app which allows more flexibility than shopify variations and fabulous customer service. Simple to use. I love the fact that there is a place holder, something that really lacks in variations

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2019

We use this app to allow customers to request samples and to upsell matching accessories. The support we've received from the developer has been fantastic!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 17, 2019

I used this app to help me add notes to my merchandise and it greatly did just that without any problems or complications.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2019

I used this app to help build my art site. We offer so many different product variables, including personalised options, which just wasn't available on shopify. This app let me create all of the options I need! I reached out to Matt for help to get the layout and finish of my design pages looking right and he couldn't have been more helpful! He replied swiftly to my mails and came up with creative solutions to get it just how I wanted. He also talked me through each step so that I could replicate what he'd done if I ever needed to. Such amazing customer service! I'd definitely recommend this app to others, and especially the support provided.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2019

Fantastic customer service! Also a great product. I use it to offer free greeting cards in addition to my wall sculptures and pendants. Works so well.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2019

My site needs a lot of customization and Infinite Options is a lifesaver! Their CS, esp Mandy, has been very patient & helpful throughout the whole set-up process :) Thank you!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

Great help from support and works brilliant. Would recommend app to anyone looking to provide product options and variants.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

I needed a significant amount of help with creating conditional bundle listings and received top-notch customer service. I'm so impressed with how one specific support rep (Matt) helped me through this process - even creating a "test" version, so that I'm able to recreate / duplicate the same format for all new conditional product bundles. FANTASTIC customer service, and you now have a loyal customer - thank you again.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

My products have a lot of customization options, so this app is a lifesaver. I used to have to go in and slowly edit code and it was so much more time consuming, now I can update my products with new options in a fraction of the time. The price is so affordable too!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

Fantastic app! Unlimited options, easy to set up, and reasonably priced. We needed just a small change, and Mandy was quick to reply and get it done. Highly recommended. Thank you!

Using app

8 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Aug. 12, 2019

Excellent app with great support, easy to set up and use and was exactly what we were looking for, definitely recommend

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 11, 2019

Super nice app at an affordable price. Plus, Alan and Mandy are extremely helpful and offer a great customer support experience. Very happy with it! Thank you! :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

Very impressed with the level of interest ShopPad customer support has for the end user! They went the extra mile to check with another app team if this would be compatible on my store even before I signed on! Installing the app was simple, but then I had some issues with the checkboxes not displaying in my theme. I reached out rather than just cutting the app. They had it all fixed within 30 minutes! That includes the email communication back and forth as well. Outstanding above average customer service! If you find yourself getting frustrated, just reach out. All fixed. One improvement on the app for the future would be the option for your customer to upload files for customization design. Thank you ShopPad! Upward and onward!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

I tried approximately 7-8 app for using special field on my website. Just infinite options app is working with my theme after pay 20USD to support team. They have been solved my problem just 1 hour. Great support, great app! Thank you ShopPad.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0