All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

Aug. 7, 2019

So far so good. They responded to my emails and solved my issues in one working day. Thank you guys!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

This is a great app for extremely reasonable price. We are using this app to allow our customers to customize their products on our eCommerce channel (powered by Shopify), and its working really well for us. Excellent Customer Service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

Great App! Customer support is great too. Had a question and Matthew helped me out immediately. Thanks guys

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2019

The customer service is great! I had an issue of it not matching my theme but Matt was able to fix that quickly for me!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2019

I had trouble understanding some of the features in the beginning but Matt took the time out to professionally explain details regarding my store. Now this app is essential to me. Thank you.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2019

This app is great for adding custom fields to my products, I love the options! Customer service is also great any time i have questions they are very helpful.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2019

Highly recommend. My support agent, Mandy was an amazing help, responded professionally and understood my needs. It would be nice to have more adjustable styles for no-ncode savvy peeps. Totally worth the customer support itself. But that's what they're there for. Thank You.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2019

We have a problem and they help us to solve it by giving us a step by step tutorial by their engineer. Great job.

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 1, 2019

amazing app, amazing support -- if you need to customise a product page, this is the app!!!!!!!!!!!!!!!!!!!!!!!

Store

Franks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2019

What a great app for offering customization! And the conditional options are great. Also, when asking for help they went above and beyond - very impressed with infinite options and the team behind it!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2019

App works great! Every time I have any questions or issues, someone is there to help and the issue gets resolved quickly!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2019

Very useful app! Professional customer service, available and courteous. Many thanks to Annette for helping me quickly and professionally. Thank you. Highly recommend.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2019

I had some trouble with positioning my drop down menu options as well as some issues with weird data showing up on the cart screen. I send a chat message to get some help and I had everything resolved within 10 minutes, and most of that was because I am slow at finding the right places to put code!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2019

The team at Infinite Options we’re very helpful when we contacted the to make some changes to the overall feel of their app. They did everything we asked in a very quick time and are super friendly. Thanks!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

I think this app works very well, load faster and true to the price, but it doesn'g have color swatch part, hope it will add this feature soon

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2019

Very happy with this app! We had an issue where two variants were taking from the same inventory SKU, so we used this to allow the customer to purchase an "add-on" to the product, rather than having the need for a 2nd variant. This was a great solution to our problem. Also, the support received by Mandy, Ahn and Alan was great. They set up the app for a very reasonable fee ($20) to suit our theme, and also made a few additional changes as requested.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2019

We needed to add a variant on our Shopify store to include a custom name. This app did exactly what we needed, but the placement of the text was a little off. I reached out via their support chat and within 5 minutes they had it perfect. Amazing support and great app!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2019

So quick and helpful with all my questions! Great customer service! Would definitely recommend this app to everyone!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2019

So happy with this! Offers all the customization options I was looking for including conditional logic, and the service is incredible! had a small glitch and they fixed it the next day. Amazing. Highly recommended!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2019

Fantastic Application the support group is outstanding!! Highly recommend giving this a try on your store!

Using app

2 days

Total reviews

1

Average rating

5.0