All reviews

Rating Breakdown

  • 5
    90% (1,965 ratings)
  • 4
    6% (125 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,826)
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5 / 5 Share

Feb. 4, 2019

I was frustrated that I was limited to 100 variants for my items, but now the problem is entirely gone! AND THE APP IS FREE! I could sing from the rooftops. It was easy to set up, and easy to use. The walk-throughs for installation and setup are perfect. 10/10 so far, THANK YOU!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2019

Worked great for me. Needed to add one option and it was pretty simple to make it work. Will try a few more features.

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

Just got this app! A+ it does what I want. I had to work with a wonderful shopify tech to do a few things and it was all good. But then I had one more thing to be fixed. Spoke with infinite options tech Mandy and she solved it right away. I am tickled at having this app......awesome

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

The customer service is OUT OF THIS WORLD! My experience thus far has been stress-free & I have had no difficulty getting in touch with someone when I've had questions or concerns. Far from the norm. I'm yet to use an easier app on Shopify.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

Very quick to reply to requests, go above and beyond to implement custom css files in to our site, highly recommended

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

Hands down top notch support team behind this app.. very quick an responsive. Thanks to Anh and Mandy!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Infinite Options worked great for me, exactly as it was supposed to. Much better for creating options than Shopify's built in stuff. When I had a couple of minor issues, their support people were very quick to reply, making the fix or telling me how to. They also made good suggestions for less obvious things, to make it a better experience for my customers and myself.

Using app

25 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 28, 2019

The app is the lifeblood of my store! Without the ability for all of my options, my company would fail. I cant thank you guys enough! Keep up the great work!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

Really useful and easy-to-use app.I am happy with the results and I higly recommend it. Thank you

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Wonderful help from Anh! They communicated fast and were effective in creating a code for me to align my variant button with the others.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Absolutely BLOWN AWAY with the level of service from these guys. I sent a question asking how to customize something and they just went in and did it for me for free. App is great as well. Very simple and easy to use. Highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

This app cleanly and simply solved a problem we had when setting up our site. Because we don't grind all of our coffee to order, we were unable to use Shopify's default "product variants" feature to set up our various ground coffee options. Infinite Options was easy to set up and integrated cleanly with our chosen theme. And to go even further...they were kind enough to help us customize the default packing list code so that our customers' chosen style of ground coffee (or selection of whole bean) shows up on the printed packing slip, making it easier for our order fulfillers to ensure they pack up the right coffee...every single time!

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 22, 2019

We use this app daily and it helps so much with our customers. We recently changed to a new theme and needed help with a setup / change over. Anh helped us and was so quick and efficient. A true customer service expert. Thanks so much!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Our business needed to provide customers a way to personalize their products and bundle them together, and this product fills that need! Support got us up and running the same day we installed the (free) app. Getting free support for a free app is pretty amazing.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Extremely helpful and patient support. Loved being able to add so many options to customize my online store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

Update: I have been using this app for over a year and chose to upgrade to the paid version with the conditional logic to help avoid confusion with options on my items and hiding text input fields unless personalization was chosen. I couldn't be happier. It keeps getting better and the support is amazing with a styling issue I was having (possibly related to my theme) that was the only reason I was a tiny bit dissatisfied at any time with this app. Matt with Support was able to help me fix the problem and make the options appear just how I'd like them to look. Overall, this is my FAVORITE and by far the most useful app for my Shop! I really like the flexibility that this app provides with some of my more frequently used variants. It allows me to change them in one location rather than on each item individually.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2019

It's working just great, I love the ability to have one dropdown apply to all of the products I need it for!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

I am using this app to personalize some of my products. The customer service is excellent!!!!!!!!!!!!!!!!! Love these guys. Thank you Mandy!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

I used this app to add a personalisation option to one of my products - the online tutorials were very helpful! I had a bit of trouble at the beginning and when I got in touch some replied straight away and was really helpful and efficient! Would definitely recommenced!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Excellent customer service! App is great to add many options to your store. Highly recommended to all!

Using app

6 days

Total reviews

1

Average rating

5.0