All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

June 14, 2019

Their customer service is excellent and everything is working properly and running smoothly. I added their customer support to my admin and they installed everything for me. Thank you!!!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2019

I've been able to hugely increase orders for my customised products business thanks to this app. The team is really helpful as I'm not very technical and have had a few issues with setting variables up.

Store

Eqco

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2019

I love the functionality and ease of use of this app. And the support team is amazing! I inquired as to whether the formatting for this app can be tweaked and they not only fixed that, but they also changed formatting on another of their apps so that it matched with the rest of my website. Excellent customer service!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2019

I used this app to help me add a text box so my customers and personalize my jewelry with a name. It's a great app and the support is amazing. THANK YOU

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2019

Fantastic customer service! I had some questions and needed help in a short period of time and their customer service helped us in lightning speed!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2019

The support team was very helpful! Took care of my installation instantly! The display also looks very nice and congruent with my store.

Store

PawDial

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2019

I installed this app just a few hours ago to add some personalisation to some of our products. Very simple but effective app! Impressed by the 30-day trial, also it seems it's only $5 a month which is very fair. Ran into an issue with installing the code, used their live chat and Mandy helped me right away and got me going in no time. Awesome customer service. So far so good!

Using app

6 months

Total reviews

2

Average rating

3.5

5 / 5 Share

June 11, 2019

Really great app - user-friendly and a must have we believe for any store needing options with their products. Plus, amazing customer service! Highly recommended.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2019

I used Infinite Options to do things Shopify couldn't. It works amazingly and even better is their customer service - quick and responsive. Amazing in this day and age!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2019

I have used this app for a year now. It works well, and I have found it easy to use to add options to my products. Alan is fantastic. He is very responsive and takes care of small issues in no time. I'd highly recommend Infinite Options.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2019

Got this to add more option sets to my listings- Awesome customer service. Had an issue with theme compatibility, was able to reach Customer Service immediately and got an easy fix. Recommend!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2019

Very good app to use. Very fast and helpful support team. Use it without any doubts they will help you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2019

The support is a really excellent one. They suggest some improvements on the website and assist me with the issue.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2019

Very helpful staff, highly recommend this app (ignore filler filler filler filler filler filler filler)

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2019

Amazing support. Love the functionality and product bundle options!!! I highly recommend trying this app out to boost the average ticket value. Props to Alan for being awesome!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

I am using both the Coin currency conversion and Inifinite options from ShopPad and the customer service is fast and efficient. Matt helped move the location of the currency selector, and at the same time noticed a formatting issue with Infinite Options and fixed that for me. Great apps

Using app

10 months

Total reviews

8

Average rating

4.5

5 / 5 Share

May 31, 2019

I have been using this app, for nearly 2 years, needed to update some stuff on my page above my level of knowledge. Mandy and Anh quickly helped solve my issue and gave some advice on how to solve another issue. Highly recommend this app. Thank you again!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

This app was a breeze to set up, and the only initial queries I had were dealt with extremely quickly by a very helpful and friendly agent, who not only fixed my issues but also went and optimised another page I had not asked for. Very happy!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2019

Really easy to use app, allows you to add your own fields to product pages. Super helpful customer service on Live Chat!

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 31, 2019

thanks a million, very good customer service and app......................................................................................................................

Using app

11 months

Total reviews

1

Average rating

5.0