All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
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5 / 5 Share

May 21, 2019

The customer service is fantastic! They reply quickly and do all they can to help. Highly recommend this app.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

Service absolutely the best. Had a problem, and it was fixed straight away. Love how Infinite Options give you a great variety of selections. Thank you for the great service.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

This app did exactly what I needed without any custom coding, PLUS their Customer Service Chat was INCREDIBLY QUICK AND HELPFUL! I just needed 10 options for a sample pack where customers can choose their own. Worked like a charm.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2019

The chat help quickly fixed everything I needed when having an issue with displaying Infinite Options. Thanks Alan.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2019

I use this app to allow my my clients to customize the products I offer through my shopify store. IO's customer chat support was amazing. They were able to quickly and easily go in and help me out with a whole bunch of formatting things. Was expecting it to be much more difficult, thanks!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2019

Very happy with the customer service! I sent a help email with my site on an off day. And early Monday morning I got a reply then by mid-afternoon my request was resolved and completed. - Thank you

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2019

The support team was very responsive and helped me with installation. Matt Van Winkle took care of it quickly and provided great instructions. Looking forward to using the app. It's doing exactly what I was looking for.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2019

I used infinite options app for my product pages,easy to adapt.I had a few questions and got great and fast support.many thanks..

Store

renny

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

Great app for offering custom inscriptions to our customers, the great thing about Infinite Options is that it shows the customer their choices all the way to checkout. We've combined this with the "Easy Reports" app so we can also download the extra data which helps automate the order making process. UPDATE: Continued support when updating theme is excellent.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2019

Does everything we wanted and more! Very happy and support have always been extremely helpful and quick to respond when needed!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2019

Stellar customer service. Never had a technical problem like this resolved so fast. The app is providing just what we need. We seriously appreciate it!

Using app

27 days

Total reviews

4

Average rating

4.0

5 / 5 Share

May 16, 2019

The app is very user friendly. I like that it was easy to learn. I was really happy with the service. I had my app installed very quickly after requesting service. One thing I wish was different would be to have a feature where you can put a price on the options that you're adding. It seems that you can only do that by adding a product with that price increase. It would be nice if I could just edit the options with the additional price if needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2019

I used this app to help add more variants to my product options. Also, added radio buttons as a option. I ran into a problem with alignment and the help desk was wonderful in assisting me. I love this app. Nancy Larrow

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2019

The team is very supportive and helped me with my custom requests quickly, would recommend to anyone. Thank you :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2019

Wow, super fast and easy to install. Some really great options for products as well. Support was above and beyond when a few design tweaks were needed :) Thank You

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2019

We are not working on our new order and it will look like it was the last one that we can meet in the afternoon or just a little while waiting to get to see you and. good app

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2019

It was easy to install, just one line of code, I had a few questions and they were answered immediately via the chat! (at 7pm EST) I was surprised someone answered. I think with a little tweaking with the info they gave me, this app will do just what I need it to do - I exceeded the 1oo variable limit with shopify - thanks ShopPad!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2019

App is really easy to use and work great. Not to bury the excellence of the app itself at all, but the customer service is AMAZING. Very help, fast, and friendly.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 13, 2019

The fastest customer support EVER!!! Works really well and looks great on my website - really great service!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2019

I used the app to add special notices on my product pages. Support installed it for me when it was hard to find on my theme. Seems to work well. Generally a great app add on. Price is great !

Using app

About 2 years

Total reviews

1

Average rating

5.0