All reviews

Rating Breakdown

  • 5
    93% (3,689 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    1% (59 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 8, 2019

Great customer service. The App is exactly what I needed to help my brides and grooms customize there wedding favors online.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2019

I used this app to install extra menus on my product pages. It is very easy to install and use and the online support is incredible! Thanks so much!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2019

This app has SAVED our shop! We make dog accessories and we have over 40 different patterns, 5 different sizes, and 4 different kinds of hardware, which you can imagine makes a nightmare for us and variants! Thanks to this app we can easily make changes, our customers can easily select the patterns and sizing they want, and we don't go over the 50 variant limit! Thank you THANK YOU infinite options!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2019

This is such an amazing product. I'm so incredibly grateful that they offer such an important feature. The expert install was very helpful and communication was perfect. Would recommend this to anyone and everyone!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2019

Mandy was one of the most helpful support agents I have dealt with in all of shopify. Thanks to her, and her patience, she had me up and running! Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2019

I LOVE THIS APP AND THIS TEAM! I'm a first timer when it comes to building a website and a business and this team has helped me troubleshoot my website seamlessly. Being in the customer service industry, it's rare that you get so much "hand holding" as we are all busy and want to move onto our next task but this team took the time to understand my issue and went above and beyond to resolve. From helping me edit my layout to look more aesthetically pleasing to solving an "add to cart" dilemma, they were so incredible. Thank you!!

Store

ketchef

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2019

The absolute best customer service experience! I needed help with installing the app and the ShopPad team was more than willing to help me out. They even went above and beyond by helping fix some small formatting issues that they had noticed on my site. I look forward to continuing to use their apps and I know I can count on them. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2019

Wonderful app that solved the issue of limited variant options easily, quickly and inexpensively... FREE!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2019

Highly recommend this app and the team. Very helpful and understanding. And best of all its free. 5/5.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2019

This is an amazing app and the support has been excellent! This is exactly what we have been looking for!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 6, 2019

Digging it. Easy setup, tons of options. Easy to use. Really thought it would be difficult to use, but I am glad it isn't! Thank you .

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

Fantastic. I would advise any store owner to consider this app and dong business with this developer!!

Using app

3 days

Total reviews

5

Average rating

4.4

5 / 5 Share

March 5, 2019

I have been using this app for about a week, but I absolutely LOVE it! My only regret is that I wish I knew about it sooner. It provides me with options that I have been wishing for months that Shopify had. I love Shopify, but before I discovered this app the one con with Shopify was how they limited the variants to only 3 options. I was sure that there had to be a way around that. This app solves that problem and allows me to do more. It has made offering my online product options so much easier. I did have a bit of a hiccup after setting it up. The final product page with options would not display properly. I know nothing about writing code, so I contacted customer service and Alan got back to me quickly. His customer service was AMAZING, and I'm typically a tough critic when it comes to that, and the issue was resolved right away. Even with the very tiny hiccup (which really was nothing because it was taken care of so quickly and painlessly), I still give 5-stars because I love the app and love their customer service!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

I've had this app for almost a year on mybrandandme.com.au and it works really well. My customers always comment about how easy it is to order and my conversion rate is over 5%, and as 80% of my orders are by mobile, it makes this app is even more impressive given upload themes etc. The service team are awesome too. Just today Mandy and Alan smashed out solutions for me as I looked to change Shopify themes and didn't want to lose my links / set up. They even noticed a few extra things that wouldn't work with Infinite Options and fixed those for me too! 5 stars (including Mandy and Alan)

Using app

12 months

Total reviews

7

Average rating

4.9

5 / 5 Share

March 4, 2019

they were very helpful in getting Infinite Apps to work on my site again. they actually referred to my own store, which was even more helpful than all of the images and video content they have to illustrate how to implement their app on my website.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2019

This app has made a huge difference in my site design! It is very easy to use, and the small things I did have issues figuring out were immediately resolved through their online chat. Each person I spoke with went above and beyond to help me!!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

Great customer service! They helped me get up and running really quickly. Can't wait to start using this!

Using app

About 19 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

March 4, 2019

This and the Uploadery App is literally on of the best Apps with the best support. They literally respond the same day and really go into all your requests. Really recommended

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2019

SO excited to find this app! We are using it as a Dialog box for customers to choose their word to be stamped.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2019

I used the app for adding variants that allow customers to input text for custom printing. Great on-boarding tutorials as well.

Using app

About 1 year

Total reviews

1

Average rating

5.0