All reviews

Rating Breakdown

  • 5
    93% (3,690 ratings)
  • 4
    4% (160 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (60 ratings)
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5 / 5 Share

Jan. 24, 2019

Infinite Options allows my customers to easily pick which scents they'd like in the bundle soap package I offer! Thank you! I give Customer Service (Matt) 5 stars! He went out of his way for me and got what I needed fixed done so quickly!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

This is a fantastic app, really easy to use and the staff are fantastically helpful. I had a query about how to make some of the fields mandatory and Mandy was so quick to respond and went above and beyond to help. Excellent app and excellent service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

Thank you so much, this is really helpful!! Haven't been using for a long time but already I see results.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2019

This app cleanly and simply solved a problem we had when setting up our site. Because we don't grind all of our coffee to order, we were unable to use Shopify's default "product variants" feature to set up our various ground coffee options. Infinite Options was easy to set up and integrated cleanly with our chosen theme. And to go even further...they were kind enough to help us customize the default packing list code so that our customers' chosen style of ground coffee (or selection of whole bean) shows up on the printed packing slip, making it easier for our order fulfillers to ensure they pack up the right coffee...every single time!

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 22, 2019

We use this app daily and it helps so much with our customers. We recently changed to a new theme and needed help with a setup / change over. Anh helped us and was so quick and efficient. A true customer service expert. Thanks so much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Our business needed to provide customers a way to personalize their products and bundle them together, and this product fills that need! Support got us up and running the same day we installed the (free) app. Getting free support for a free app is pretty amazing.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

They have everything I need as far as adding more options! This app is super convenient and actually works!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Love this app...Support is great...Had a problem and Jordan helped me immediately...I am back up and running thanx to him. 5 Stars

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

This app is fantastic and the support is even better. Plus the app is free and the install service is reasonably priced.

Using app

20 days

Total reviews

33

Average rating

4.8

5 / 5 Share

Jan. 22, 2019

I use this app for the hardware Styles on my bows. Matt with Customer service was so helpful and prompt to my emails! Definitely recommend.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Extremely helpful and patient support. Loved being able to add so many options to customize my online store.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2019

Thumbs up! I had initially deleted the app as I couldn't get the text box relocated to the area I had wanted (since it is a fixed feature where the options will be located). The support team is very helpful to contact me and got it fixed. Very efficient and I am very thankful for their kind gesture!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

Update: I have been using this app for over a year and chose to upgrade to the paid version with the conditional logic to help avoid confusion with options on my items and hiding text input fields unless personalization was chosen. I couldn't be happier. It keeps getting better and the support is amazing with a styling issue I was having (possibly related to my theme) that was the only reason I was a tiny bit dissatisfied at any time with this app. Matt with Support was able to help me fix the problem and make the options appear just how I'd like them to look. Overall, this is my FAVORITE and by far the most useful app for my Shop! I really like the flexibility that this app provides with some of my more frequently used variants. It allows me to change them in one location rather than on each item individually.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2019

It's working just great, I love the ability to have one dropdown apply to all of the products I need it for!

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

Anh was extremely helpful when I thought I had an issue. The app works great and works well with the theme of my website.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

I am using this app to personalize some of my products. The customer service is excellent!!!!!!!!!!!!!!!!! Love these guys. Thank you Mandy!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2019

I used this app to add a personalisation option to one of my products - the online tutorials were very helpful! I had a bit of trouble at the beginning and when I got in touch some replied straight away and was really helpful and efficient! Would definitely recommenced!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Excellent customer service! App is great to add many options to your store. Highly recommended to all!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Great customer support!! I really liked chat option. I've got help to fix my problem right away. Thank you!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Wonderful app that can satisfy my needs. It is easy to install and with as much simplicity and smart it is possible to configure a series of rules. The assistance has proven capable and is available. Definitely more valid than other similar paid apps. Congratulations to the whole team and cooked like this

Using app

Over 3 years

Total reviews

18

Average rating

4.8