All reviews

Rating Breakdown

  • 5
    90% (1,967 ratings)
  • 4
    6% (123 ratings)
  • 3
    2% (37 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (33 ratings)

Reviews with Text

  • 84% (1,831)
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5 / 5 Share

Feb. 6, 2018

Fantastic app. Does the job perfectly.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2018

I just quit a job in customer service to go full time with my own business. I'm switching from Squarespace to Shopify and the customer service Alan gave me was the best -- and I worked in CS for 12 years. He set the tone for what I hope continues to be a great experience with Shopify and the apps I'm finding while building my website! Thanks again Alan and ShopPad.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

This app is amazing and allows me to run 1 website for both wholesale and retail! the service is excellent and the support is far above all expectations. Quick efficient and knowledgeable! Kayla Anderson is great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

Awesome App that works beautifully.

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2018

Great APP ! very easy to use and very flexible ! And mostly... AWESOME support - quick and high level support in order to adapt their code to my request and my specific theme. Thanx A LOT

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2018

Fantastic customer service!!! Immediate help, can't beat that. I owe them a beer :)

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 26, 2018

Great app - simple and great support.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2018

Awesome app and awesome service! The app and the service is very reliable and simple to use. Thank you.

Store

Uni T

Using app

8 months

Total reviews

18

Average rating

5.0

5 / 5 Share

Jan. 20, 2018

Awesome and patient support! Kayla was really helping out, was not so sure about what she is mention starting but once you try it then you will figure it out yourself! My problem is = I use IO to create the option for my customer to put in like, alternative contact, wording for the cake, candle and I use vendor option for faster implement instead of adding a tag to each product to have them show up. I have a few product which doesn't require any option but I'm using Vendor option and they keep showing up, even using different product template without IO liquid code install in that theme they still showing up. I have reach support for my question and i'm not sure about what kayla mention and go try it and found out is so easy. All you have to do is put the option as below example: Vendor And Tag In this way, without the Tag, they will definitely not showing up. It took me awhile to understand. Sorry for that Kayla and you really help out a lot You can check them out on my website below https://www.skhomemadecakes.com.my/collections/bestseller/products/belgium-dark-chocolate-cake (with option) https://www.skhomemadecakes.com.my/collections/bestseller/products/almond-biscotti (Without option)

Store

Skhc

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Thank you ShopPad for your quick response to my issue. You were very pleasant and helpful, not to mention patient with my request. I have been very happy with the app and look forward to learning more about how it can enhance my website. Thank you KWalsh

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

They are awesome! Quick response to all questions. Fix all issues I faced in a extremely fast manner!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Excellent product. I paid the $20 to get installed, because I didn't have time to do it myself. ShopPad had it done, in a couple of hours. This app does everything you need to add extra options to your products. Very easy to use...

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

The app works well. We use it for product ADD-ON with additional fee (price increase). The ShopPad team is very impressive with quick response. Kayla helped us with some custom CSS code to make it look even better. You can see an example here (Add-On Image): https://www.artchops.com/collections/martial-arts-stamps/products/martial-arts-certificate-stamp Thanks a lot. Jun

Store

Csymbol

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

Fantastic tool, very useful for personalisation options. customer service is super helpful especially Annette who has helped me massively today!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Quick and affordable set up to make the layout work for our theme, very responsive customer service. Would recommend it to anyone looking for a seamless product bundle option. Update: Christian and the team were very responsive to help with our needed updates. 10/10 service!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2018

Exactly what I needed Exactly what I needed

Store

Sktchy

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2018

I'm very happy with this app. Easy to set up with provided docs. Does what I need and solved a huge problem for me. Now I can add unlimited custom options to a limited supply of products and not mess up my inventory count! I contacted support when I couldn't figure something out and they were very friendly and helpful.

Using app

About 2 years

Total reviews

25

Average rating

4.4

5 / 5 Share

Jan. 15, 2018

I like Infinite Options a bunch so far and the support follow through has been strong !

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2018

This subtle and powerful plugin saved me so much theme customization! The flexibility of infinite options lets me do some amazing customization to my products and checkout. I am using IO to offer add-on products with unobtrusive check-boxes. It's simple & well documented. RTFM!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2018

Had some problems with the initial setup for my theme, but support was able to work it out!

Using app

5 days

Total reviews

24

Average rating

3.8