All reviews

Rating Breakdown

  • 5
    93% (249 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (6 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 87% (234)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 27, 2026

Using app

--

Total reviews

2

Average rating

4.5

3 / 5 Share

Feb. 26, 2026

Using app

--

Total reviews

2

Average rating

3.5

Developer Reply

この度はレビューをご投稿いただき、誠にありがとうございます。お客様と貴店をより良くサポートできるよう、アプリの改善点についてご意見をお聞かせください。

5 / 5 Share

Feb. 23, 2026

Awesome support thanks Jakin !

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Jakin is a legend, isn't he? 💪🏼 We appreciate you taking the time to share the love, we genuinely appreciate it. Hope you're staying cool out there.

5 / 5 Share

Feb. 23, 2026

App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Their customer support is phenomenal. They went above and beyond with an issue with my theme. Very highly recommended.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por dejar esta reseña. Agradecemos mucho que te hayas tomado el tiempo de reseñar nuestra aplicación.

5 / 5 Share

Feb. 19, 2026

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Cheers! Thank you for taking the time to leave us this review! We appreciate the stars ⭐️ and for trusting us on your Shopify adventure.

5 / 5 Share

Feb. 17, 2026

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving this review! We appreciate you taking the time to leave it. Cheers!

5 / 5 Share

Feb. 16, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Wow, what a registration form! The multi-step form you've created with Customer Fields is amazing 🤩 Thank you for taking the time to leave this review and for allowing us to be part of your Shopify journey.

5 / 5 Share

Feb. 11, 2026

Very helpful and kind support team As a Japanese user, I was a bit worried about the language barrier, but the support team was very patient and kind. They solved a complex database issue for me quickly. It’s a great app with an even better support team. Thank you for your help!

Store

MINAKI

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

この度はレビューをご投稿いただき、誠にありがとうございます。Jakinがお客様をサポ​​ートし、丁寧かつ迅速に問題を解決できたことを大変嬉しく思います。さらにサポートが必要な場合は、お気軽にお知らせください。改めまして、サポートに心より感謝申し上げます。

5 / 5 Share

Feb. 9, 2026

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for this review! We're big fans of wallpaper over here at Helium 😍 Let us know if there's anything we can do to further assist you, and again, thank you for letting us join you on your Shopify Journey!

5 / 5 Share

Feb. 9, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Dėkojame, kad skyrėte laiko parašyti šią apžvalgą! Džiaugiamės girdėdami, kad mūsų programėlė suteikia jūsų parduotuvei galingą įrankį, reikalingą pardavimų tikslams pasiekti! We appreciate you taking the time to leave this review! We are happy to hear that our app is providing your store with a powerful tool needed to hit your sales goals!

1 / 5 Share

Feb. 6, 2026

extremely clunky, not user friendly

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry to hear that this was your experience. Our Customer Success team has already reached out and we're curious to hear if there's anything we can do differently on our end. We'd love the chance to change your mind 😊

5 / 5 Share

Feb. 5, 2026

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

レビューのために貴重なお時間を割いていただき、誠にありがとうございます。ご利用いただき感謝いたします。アプリの改善点などございましたら、ぜひお聞かせください。

4 / 5 Share

Feb. 4, 2026

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate you taking the time to leave this review 💪🏼 Please let us know if there's anything you'd like to see from Customer Fields to get that last star ⭐️

5 / 5 Share

Feb. 4, 2026

Jakin's support was top notch. I'm in the US and his timing was in line with my working hours so that was super helpful. He suggested code edits and even performed them for me when I couldn't get the results I needed. Highly suggest this app and Helium support.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Amazing! Thank you for taking the time to leave this review! As an office full of diskheads, know that this review has been circulated and celebrated, and Jakin has been properly patted on the back. Also, that D2 in the 400 plastic is something I think I need in my bag 😍

5 / 5 Share

Jan. 28, 2026

Great app to manage customer data fields and combine it with a registration form. Also great service from the team!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Bedankt voor uw recensie! We stellen het zeer op prijs dat u de tijd heeft genomen om onze app te beoordelen. We hopen uw winkel te blijven voorzien van de mogelijkheid om aangepaste gegevensvelden te gebruiken en deze te combineren met klantregistratie. Laat het ons gerust weten als u iets nodig heeft of een idee heeft om onze app te verbeteren. Nogmaals bedankt voor uw recensie. Thank you for leaving this review! We appreciate you taking the time to review our app. We hope to continue to provide your store with the ability to use custom data fields and combine those with customer registration. Please let us know if you need anything from us or have an idea on how to improve our app. Again, thank you for leaving this review.

5 / 5 Share

Jan. 28, 2026

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the review 💪🏼 Thanks for letting us be a part of your Shopify journey 🎒

1 / 5 Share

Jan. 27, 2026

App is glitchy, have to close out and restart often.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We're so sorry you're experiencing this issue. Our support team reached out to you and we'd love to work on this with you. We take every issue seriously and thank you for alerting us to your problem.

5 / 5 Share

Jan. 27, 2026

Works great for implementation with my wholesale Shopify site.

Store

Loucia

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing! The use of custom upload fields in your registration form is amazing 🤩 We're here if you need any support or have any thoughts on how to improve our app! Thank you for taking the time to leave this review!