Helium Customer Fields
Customizable forms to register or approve new customers
Rating
4.5
feedback
249
chart
#376
All reviews
March 29, 2017
Chelsea was incredibly helpful - responded to all e-mails in a quick and friendly manner - installed it perfectly and allowed us to publish when ready. Very professional all round. We are extremely happy with the basic plan and to be able to offer our clients the ability to update their account emails. Brilliant app - worth it's weight in gold.
March 21, 2017
This app is great- it's the only app available that gave us the ability to fully customize our customer accounts and using tagging to integrate with our ESP for specific segments. Their support was incredible and helped us get things done very quickly to our exact specifications. Highly recommend!
Feb. 16, 2017
I have never done anything close to even calling it coding. I managed to install the app and create all the additional custom customer fields I required, with the "how to"videos. However I needed a bit of customisation. Although we're in vastly different time zones, the Helium Support team was fantastic - Chelsea, you're an absolute star and pleasure to work with!
Feb. 14, 2017
You can add fields to customer app. You are not stuck in the same fields as everyone. Further, you can sort by fields. Very powerful. We have created a CRM (Customer Relations Managment) function with it. When a customer wants us something on a particular date, we enter that in a note field, and in a date field, and sort weekly by dates. Up comes our to do list for the week. Great support. Thanks
Feb. 11, 2017
This is definitely a useful app. We have been tailoring it for our store and the support is top notch. We definitely like working with apps that care about fixing various bugs and helping us with questions we have. So far so good with Customer Fields. We would definitely recommend using this app.
Jan. 20, 2017
This app is perfect! Highly suggest it if you need extra information from your customers. The filtering is amazing as well, and the support team worked side by side with me to help get what I needed done!
Jan. 11, 2017
This is a great app. Plus, customer service was prompt and helpful with a small issue I had with my account email address. Thanks!!
Dec. 7, 2016
Customers should be able to modify their account details at any time. It's a given. The team at Helium are great to work with - fast and responsive. Every Shopify site needs this app.
Oct. 27, 2016
I was looking for the best customer app out there and I finally found it! Not only is the app easy to use but its highly functional, and interactive also. This app allows you to easily capture and organize your customers data easily and effectively, Additionally my interaction with the dev team has been a delight they are extremely responsive and very helpful. If you are looking for the best customer capture app/plugin for shopify, this is your app!
May 31, 2016
Genial! Esto debería estar por defecto en Shopify. La atención al cliente es excelente.
March 15, 2016
Could do with changing a colour on the buttons but still great thanks!! Recommend!
March 13, 2016
Tested the app and it works fine. I don't know if it will be easy for other people though since my website isn't running yet. If I don't have any complaints I will rate it 5 stars.
Feb. 16, 2016
Easy to install! Work right away. Very nice app Only reco: Please add a bit more customization functions. For example: be able to change the default template will be great
Jan. 18, 2016
Easy and quick, and it does the job that Shopify should do. It will save a lot of time and phone calls. Our theme had a link on the account page to edit the address(es) of the customer account. I put the new link just below that and added the word "Info.". {% if customer.default_address != nil %} {{ customer.default_address.address1 }} {{ customer.default_address.address2 }} {{ customer.default_address.city}}, {% if address.province_code %}{{customer.default_address.province_code}}, {% endif %}{{customer.default_address.country}} {{ customer.default_address.zip}} {{ customer.default_address.phone }}
Jan. 6, 2016
Works perfectly, easy to install, and its FREE. Can't believe shopify doesn't already have this feature.
Oct. 21, 2015
Works beautifully! Worked right away after install! So happy to provide this feature to my customers!