Helium Customer Fields for Shopify

Helium Customer Fields

Customizable forms to register or approve new customers
Rating
4.6
Feedback
300
Reviews
Chart
#483
Shopify

All reviews

5 / 5 Share
March 10, 2022

Simple in it's setup and provides powerful automations for our site. Embeds beautifully with our theme and other apps. The team was very helpful in guiding us through the slight adjustments that we wanted to make.

Store Using app Total reviews Average rating
CASSON 3 months 10 4.6
Developer Reply

This is an amazingly concise yet thorough round-up... thanks for taking the time to share!

5 / 5 Share
March 9, 2022

A highly polished, flexible and well-thought-through app, and the only one which enabled us to do exactly what we were looking for. Very impressed and highly recommended.

Store Using app Total reviews Average rating
Harringtons Pet Food 15 days 8 4.5
Developer Reply

"Highly polished" has our dev team glowing πŸ˜‡ Thanks for making our day!

5 / 5 Share
Feb. 4, 2022

The app did just what it promised and what I expected. The form builder works great, it provides amazing flexibility to build but is easy enough to use. To add files to a customer is the best feature of this app.

Store Using app Total reviews Average rating
LUCY WHOLESALE 28 days 2 5.0
Developer Reply

Yay! Glad you're getting good value out of the form builder + file upload feature for your wholesale store πŸŽ‰

5 / 5 Share
Oct. 4, 2021

Customer fields is a fantastic app which has resolved our issue of creating a dedicated form for wholesale customers. Extremely easy to setup and design as we wished. Perfect.

Store Using app Total reviews Average rating
The Vape Network 14 days 1 5.0
Developer Reply

😊Thanks for the feedback! It's awesome to hear that you were able to get a form for your wholesalers up and running with ease

5 / 5 Share
Sept. 14, 2021

I ran into a small issue with importing my customers for a client and it seemed out of my hands. I reached out and was given the best help and turned out I simply saved the file wrong lol They were kind and very helpful, I recommend using this app.

Store Using app Total reviews Average rating
Safari Ltd Wholesale 5 days 1 5.0
Developer Reply

Thanks for the recommendation! Our support team is happy to assist if any other questions come up πŸ‘

5 / 5 Share
Aug. 24, 2021

Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy

Store Using app Total reviews Average rating
Nostalgic Groove About 2 hours 3 5.0
Developer Reply

Thanks for the feedback! We're so glad to have you on board 😎

5 / 5 Share
April 4, 2021

All I can say is try it, you WILL like it. If you need complex customer fields (serial numbers, date of purchase, toggle entry, image upload, etc.) for your business this is the best out there for Shopify

Store Using app Total reviews Average rating
HyperTough-Support About 1 year 1 5.0
Developer Reply

"best out there for Shopify" ... we like the sound of that! Thanks for the great review πŸŽ‰

5 / 5 Share
March 15, 2021

The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal. Thanks.

Store Using app Total reviews Average rating
beekeepinguk About 1 month 3 5.0
Developer Reply

Thanks for your feedback! πŸ™Œ

5 / 5 Share
Feb. 15, 2021

We came across this app after looking a so many others in the store. This is the only one that had full end to end customer registration form building as well as workflow and functionality to review and approve customer applications. By far the best app with great integration with Shopify. Well thought out and well built. We also could align emails from this app with our Shopify emails without any effort. Also had fantastic support in sorting out SPF/DKIM alignment issues with email.

Store Using app Total reviews Average rating
Paspaley Wholesale 14 days 1 5.0
Developer Reply

Thank you for your excellent feedback about so many app features! We're really proud of the account approval flows we've built and glad to hear you're putting them to good use πŸ˜„

5 / 5 Share
Feb. 4, 2021

Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.

Store Using app Total reviews Average rating
The Elephant Temple 9 days 3 4.7
Developer Reply

There's too much good stuff in your review, I've got to break it down... App: "Detailed, customizable, intuitive, user-friendly" Customer support: "helpful, dedicated, knowledgeable, fast, polite" This is 🎢 to our ears! Thanks so much for your thoughtful review! 😊

5 / 5 Share
Jan. 26, 2021

Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.

Store Using app Total reviews Average rating
South Cypress 2 months 3 5.0
Developer Reply

This is incredible feedback and so kind of you! Thanks for bringing those issues to our attention so we can address them promptly. ❀️

5 / 5 Share
Jan. 11, 2021

Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.

Store Using app Total reviews Average rating
TΓ©lΓ©pharma 3 months 2 5.0
Developer Reply

Thank you! We work hard to ensure the quality of our customer service matches the quality of our products. :) This is also a great shoutout for Katelyn, our newest team member! She's still pretty new here at Helium, and she is doing a fantastic job! πŸŽ‰ (Not written by Katelyn, we promise 😊)

5 / 5 Share
Jan. 8, 2021

Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.

Store Using app Total reviews Average rating
VetMed Solutions 3 months 2 5.0
Developer Reply

Thank you for the excellent feedback!

5 / 5 Share
Dec. 7, 2020

Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.

Store Using app Total reviews Average rating
foodpackgreen 7 months 1 5.0
Developer Reply

Excellent! Thank you so much for sharing. πŸ˜„

5 / 5 Share
Nov. 4, 2020

Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!

Store Using app Total reviews Average rating
Virtualslay About 1 year 6 4.5
Developer Reply

Aww, thanks for the kudos! We're happy if you're happy 😊

5 / 5 Share
Sept. 8, 2020

This app is excellent. I was blown away by the amazing customer service and how good the product is. It is great for building product recommendation quizzes and for simultaneously capturing valuable user info.

Store Using app Total reviews Average rating
Gold Drop About 18 hours 3 5.0
Developer Reply

We're glad you're enjoying the new features! Thanks for the fabulous review. 😊

5 / 5 Share
July 8, 2020

Great professionalism and team at our disposal for any questions and help. Really in love with this app and the branding which is well integrated to our theme. Perfect. Thanks for all.

Store Using app Total reviews Average rating
AMATXI TRANSFERT About 2 years 3 5.0
Developer Reply

So glad to hear this amazing report! Thanks for the incredible review πŸ˜„

5 / 5 Share
June 12, 2020

We have been using this app for a long time and the Helium team (especially Kyle) have been very quick to answer any questions and try and help (even if it was not relating to the app). The app works well for us and we would highly recommend Helium for their support too!

Store Using app Total reviews Average rating
flirties Almost 3 years 10 3.8
Developer Reply

Thank you for taking the time to leave a review! We appreciate it. 😊

5 / 5 Share
June 4, 2020

GREAT APP AND SUPPORT! I really needed an app that would let me add some custom fields when an account is created and this was the perfect solution! Those extra/custom fields can then be pulled into my CRM with the use of webhooks and Zapier. Naturally, I had some questions along the way and every time I reached out for support I got a swift and helpful response!

Store Using app Total reviews Average rating
Flower Moxie 14 days 7 5.0
Developer Reply

Thank you for the outstanding review! πŸ˜„

5 / 5 Share
June 3, 2020

The best app for the client page! Support is always ready to help you! I faced a number of problems with the optimization of my store - the support team decided this in a day

Store Using app Total reviews Average rating
lisse.com.ua 24 days 1 5.0
Developer Reply

Thank you so much for the positive review! πŸŽ‰

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