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Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
374
chart
#416
All reviews
Rating Breakdown
March 12, 2019
We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.
April 5, 2019
Outstanding Shopify App. The app was really easy to use and install and the technical support I received when I had questions was always timely and very helpful. I used the app to help configure a different login for Wholesale users and the process was seamless. I would high recommend this easy-to-use app for anyone that is wanting to add fields to a registration form!
March 6, 2019
The app is easy to use and the service was fast and friendly! We use the app to collect customer data required to validate their account. The app worked perfectly for that!
Feb. 20, 2019
Outstanding and useful. This app allowed us to collect additional information needed for our classic car automotive mail order business. Without this form, we don't know what kind of vehicles our customers have or other pertinent information like automatic or manual transmission, power or manual steering, power or manual brakes, how they use their vehicle, etc. There was an issue with the form (at first) because I didn't complete all necessary questions correctly. I contacted customer service and they responded the same day. The issue was totally resolved within 24 hours. They even made the form look more attractive with the CSS formatting. I can't say enough about their customer service and support. PLUS, the app actually works so we can more effectively service our customers with the right products they need for their classic cars. Two thumbs way up! P.S. Here is the form! https://www.amclives.com/account/register
Feb. 5, 2019
Customer Fields allows us to capture the customer info we need for our business on account creation. Awesome solution, excellent support, and easy integration in our store.
Jan. 29, 2019
Used this app to build a custom registration form. It was easy to build and install. Help was avail when I needed it.
Jan. 22, 2019
App is great! We needed a custom field for a form and this app did exactly that! The support was great too
Jan. 21, 2019
We absolutely love this app! Support has been great as well. We were looking for a way to create beauty profiles for our customers, and we've been very happy with what we've been able to accomplish with Customer Fields. All-in-all, great app and great support.
Jan. 3, 2019
I have used Customer Fields for two sites thus far and i absolutely love the app. Customer service replies really promptly and can fix the issues very quickly. I recommend!
Dec. 28, 2018
Very impressed with Helium's Customer Service. They responded quickly and walked me through what I needed to do. The app is very easy to use. I'm very happy I found this company and this app.
July 26, 2019
We updated our site and ran into some bugs. Most app developers take a couple of days to respond, but these guys were returning my emails within just minutes and we had our bug worked out within the hour! Service goes a long we and we appreciate every bit of it!
April 5, 2019
Very useful App! Great developer service! Just a small amount money saved a lot of work for us! Highly recommend! Well always use! Love~~~~~~~~~~~~~~~~~~~~~~~~
Nov. 16, 2018
I had the need for a set of unique fields for our customers in order to provide dynamic content when they are logged in. Customer Fields made it easy for me to collect the required data as well as it gave me a set of hooks to be able to manipulate my web pages using the collected data. I had one issue where I needed some assistance from the developer. Chelsea was a pleasure to work with and helped me address my needs with both professionalism and patience. I recommend both the product and the company.
Nov. 7, 2018
Great customer service and very easy to use! The team is extremely responsive and helpful :) Highly recommend these guys!
Nov. 3, 2018
Thanks to Nick & the team at Helium! They're excellent with support and this is a fantastic app to help with customer maintenance.
Oct. 18, 2018
they are the freaking bomb . com lol and their text customer service is beyond fast they help me right on the spot...
Oct. 18, 2018
The app works perfectly. Even helped me set up and customized upload fields to match my store. Excellent Service!
Oct. 18, 2018
We've been using this app for 6months & we're very satisfied with their support especially for our highly customized form!
Oct. 12, 2018
Great support from their team for a custom install on a theme. The app does exactly what it is described to do.
Oct. 5, 2018
Program works really well. Super easy to use and works as advertised. Keep up the great work! Definitely recommend to all Ecomm shops.