Helium Customer Fields
Customer Fields | Account Registration and B2B inquiry forms
Rating
4.9
feedback
369
chart
#424
All reviews
Rating Breakdown
Review RSS Feed
Aug. 7, 2019
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed
All of the app's billing is handled by Shopify - so if you uninstall the app from your store the charges for the app will be automatically canceled. If you'd like us to reach out to Shopify's billing department on your behalf about a potential refund, please let us know! Update: The merchant's payment was refunded and they remained unresponsive to our support team's messages.
July 22, 2019
These guys are awesome. Needed a custom project that would allow retailers to register separately from general customers, with custom fields including FEINs and reseller certificates. Kyle turned the project around within 24 hours and 0 problems... twice! (we reinstalled a new theme after his first installation!). Top quality, highly recommended. Software runs smoothly too. 5/5
Thanks for the review! We're so glad to hear that our app and support has been able to meet your needs :)
June 26, 2019
I am currently using the app. Really intuitive configuration and amazing support. They helped me also with some not-basic coding explaining step by step the process needed! :)
June 20, 2019
Excellent customer service. These guys are always willing to help, no matter how small or complex the question. Highly recommend this app!
June 14, 2019
Kyle was incredibly supportive and quick to help us out with any and all questions we had. Cannot recommend it high enough because of the customer support. Thanks!
June 10, 2019
Very helpful support, they install code for you. The support are more skilled than a basic support staff you might find at a large scale operation. They are solution based and don't have generic structured responses/thinking
May 31, 2019
The application is intuitive, well designed and support is great and relevant. These people and the whole Shopify community can make a real difference especially for young start-up businesses that require special care.
May 14, 2019
Every single concern or fix is handled at lightning speed and to perfection. Kyle is SO attentive and quick with his responses and the work. Thank you! This form has already saved our company so much time on data entry!
April 27, 2019
Great app for our wholesale store, with lots of support for custom changes to suit our needs. It also integrates with theme style perfectly. Recommend it.
April 19, 2019
Easy to use, great customer service, Kyle noticed the weird thing about my template and helped me fix it, very cool. Will recommend if you need custom fields in Shopify!
April 1, 2019
We installed this app as a way of getting customers who purchase our products through retailers into Shopify Customers along with those who purchase through our website for the purpose of centralising warranty info. Kyle has been amazing and helped us customise it to our needs. Highly recommended!
March 31, 2019
Amazing customer service!!! So much help and support setting everything up! I would recommend for sure!
March 27, 2019
100% recommend this app! It works perfectly for us, and the assistance we've had installing - and having custom code edits made - have been amazing. Super quick responses and always very helpful.
March 26, 2019
We're so thrilled with our service with Customer Fields. They added the code to our site! They answer our questions quickly.
March 16, 2019
This app allowed us to create a custom drop down menu on our sign up form and customer profile page. Easy to use, easy to configure.
March 12, 2019
We installed the product and used it for a few months. When we had a problem with it we contacted for assistance disabling it, but support responses were very slow. We ended up removing it due to lack of timely assistance.
April 5, 2019
Outstanding Shopify App. The app was really easy to use and install and the technical support I received when I had questions was always timely and very helpful. I used the app to help configure a different login for Wholesale users and the process was seamless. I would high recommend this easy-to-use app for anyone that is wanting to add fields to a registration form!
March 6, 2019
The app is easy to use and the service was fast and friendly! We use the app to collect customer data required to validate their account. The app worked perfectly for that!
Feb. 20, 2019
Outstanding and useful. This app allowed us to collect additional information needed for our classic car automotive mail order business. Without this form, we don't know what kind of vehicles our customers have or other pertinent information like automatic or manual transmission, power or manual steering, power or manual brakes, how they use their vehicle, etc. There was an issue with the form (at first) because I didn't complete all necessary questions correctly. I contacted customer service and they responded the same day. The issue was totally resolved within 24 hours. They even made the form look more attractive with the CSS formatting. I can't say enough about their customer service and support. PLUS, the app actually works so we can more effectively service our customers with the right products they need for their classic cars. Two thumbs way up! P.S. Here is the form! https://www.amclives.com/account/register
Feb. 5, 2019
Customer Fields allows us to capture the customer info we need for our business on account creation. Awesome solution, excellent support, and easy integration in our store.