All reviews

Rating Breakdown

  • 5
    95% (351 ratings)
  • 4
    3% (11 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2020

Phenomenal app! Allows quick and easy custom form setup and custom meta-data manipulation. There are a TON of advanced features in their easy-to-use app GUI which allow you to capture, manipulate, and store pretty much any kind of data in almost any way you can imagine. ALSO, my personal favorite, the app offers the ability to code your own custom form solutions to work around restrictions imposed by the Shopify platform and for those extra tricky integrations between multiple 3rd party extensions. PLUS, their support is out of this world. I've had frustrating experiences with other Shopify app support teams, not the folks from Helium. I've never waited for more than a day to hear back, and more than once the team has deployed hotfixes for bugs we've identified within days. I do not often review apps, but I really can't recommend this one enough.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the phenomenal review! This is very rewarding to hear after so much effort has been put into making advanced features available in such an easy-to-use format. Thank you 💯

5 / 5 Share

March 4, 2020

Powerful app! The form builder experience was INCREDIBLE and the form logic/rules allowed me to make an extremely personalized and effective registration form for my niche audience.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, and excellent implementation of form rules-- well done! 😄

5 / 5 Share

March 3, 2020

Great app! It's easy to use and really self explanatory. We are using it for the website www.snushus.ch

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the amazing review! 😊

5 / 5 Share

Feb. 28, 2020

I inherited this app from the previous dev and was most impressed by the deep functionality I could apply to the forms. Kyle from the support team was invaluable by stepping up and helping me solve a problem when the other two platforms I have integrated with Shopify weren't playing nicely. If you doubt the functionality, don't because you actually have a support team to assist you solve the problem with the vast robust capability of this form builder.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great feedback & review! We've tried to package up deep functionality in an easy-to-use package, but glad Kyle was able to help get you unstuck. Cheers!

5 / 5 Share

Feb. 26, 2020

Extremely powerful and versatile app and sterling customer support, Kyle went above and beyond the call of duty to help me, even before I installed the app

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the excellent review! I'm glad you mentioned your experience before installation... this speaks to the human-centric nature of our company and our deep care for those we interact with in this digital space. ❤️

5 / 5 Share

July 25, 2020

Stunnning app! I haven't unlocked all of it's potential because I don't need to, but I can't wait to continue using this for future projects. Great work by by Kyle and his team!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

It's wonderful to hear that you're liking it so far! There's more cool stuff to come, stay tuned :)

5 / 5 Share

Feb. 3, 2020

The customer support has been the most phenomenal that I have ever experienced. Kyle has helped me from setting everything up to answering every single question that I have had. Not only has the customer support been wonderful, the app works perfect and is exactly what i needed. Thank you so much!!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

We aim to please! Thanks for your feedback, we appreciate your business :)

5 / 5 Share

Jan. 30, 2020

Kyle was a great support, i had an issue with the uninstall of an old app and he helped me delete all the coding, and install the new app on our website. It works great and i am super happy to have found this great app with a lot of features and great support.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! Leftover code from other 3rd party apps can certainly cause some headaches, but I'm glad we were able to get you up and running. Cheers!!

5 / 5 Share

Jan. 29, 2020

We've had a great experience with this very capable app that helps us with our bespoke and unique customer data capture setup. The team have been nothing but helpful and have gone above and beyond to answer our technical questions. Thank you!

Using app

4 months

Total reviews

8

Average rating

4.9

Developer Reply

We're so happy to have you! Glad to hear you're happy too :)

5 / 5 Share

Jan. 23, 2020

Cool and easy to use App!!! It's also good if you don't like the ReCaptcha from Shopify during the registration. You can deactivate ReCaptcha with this App (or you can use it). Easy to use translator for every language, so it will work for everyone. And: During the registration you can register much more fields as with the normal registration. Fields they are maybe also very important from the beginning for your customers, like Company-Name (for e.g. a later valid Company-Bill , VAT and/or TAX Numbers at the Bill add so on. And customer has to repeat his Password before registration what makes also sense at all. We really like :-) Stefan

Using app

Over 1 year

Total reviews

9

Average rating

4.6

Developer Reply

Yay! Thanks for the review. :)

5 / 5 Share

Jan. 14, 2020

So far I am very happy with this app. It was easy to set up and use. The support has been fantastic they respond in a timely manner. www.designpax.com

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Glad to hear it! Thanks for the good feedback. :)

5 / 5 Share

Jan. 7, 2020

Flexible forms creation for registration and account pages. Extremely responsive and knowledgeable support team.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the great review!

5 / 5 Share

Dec. 22, 2019

The app is very easy to install and intuitive to use. Plus great communication and amazing support from Kyle when I couldn't figure something out.

Store

Ryllisa

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to have you on board! Thanks for taking the time to share some feedback

5 / 5 Share

Dec. 20, 2019

We've been using this app now for a few months, so far we have found this solution the best out of all others out there we tested. NOW they have just released a new update that is really amazing, with conditions and rules that fit right into the registration or customer account, or anywhere you want on your site. The backend is really user-friendly, really clean and high functionality and the team are one of the most helpful out there on the block! Get them now! I highly recommend to anyone in e-commerce!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your thoughtful review, and for the recommendation! It's great to know that you're enjoying the new version and its features. Be sure to ping our support team if any questions come up :)

5 / 5 Share

Oct. 27, 2019

This app is exactly what I was looking for my store. Simple to use, which is a great option for a beginner like me. Great customer service, recommended.

Store

SexySet

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear that our app is meeting your needs! Thanks for taking the time to leave us a review

5 / 5 Share

Oct. 24, 2019

I uses this app to help create a compulsory registration form for my luxury handbag rental service. I needed customers to upload photo ID and proof of address. Klye at Helium ( the developer ) was so fantastic and help me create the perfect form and even added features that I didn't know were possibly. Cant recommend enough in regards to support and help ! Thanks Helium !! Aleisha - NZ

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! It's been a pleasure working with you :)

5 / 5 Share

Oct. 15, 2019

We are using this app since we launched. They have the most responsive and helpful customer service. 10/10 recommend

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving a review! We appreciate your business

5 / 5 Share

Sept. 25, 2019

Highly recommend! We use this app to customize our registration form and securely store information for our wholesale buyers. It is extremely user friendly and the customer service is exceptional! Kyle went out of the way to research solutions for issues we never even told him about. Use it everyday and will continue to do so!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! It's great to know that the app has become a valuable part of your online store. Our support team does their best to go above and beyond :)

5 / 5 Share

Aug. 27, 2019

This app really helps us with verifying age. It makes it simple, saves us time, and helps us avoid legal issues. Plus customer service is awesome. They take the time to understand any issues we have. Thanks So Much From Cloud City Vapes

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback and specific use case of age verification! We're glad to see you're benefitting from the app and our support team. :)

5 / 5 Share

Aug. 9, 2019

These guys are absolutely amazing. Highly recommended! We installed the app to customise our registration form and it is everything we needed and more! Great configuration and user-friendly admin area coming at a very reasonable price. The support Kyle provided was beyond our expectations too. He worked on integrating the registration form and making it consistent with our theme at no extra cost. He was very professional with friendly and supportive attitude from the beginning.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review and recommendation! We're quite proud to be a part of your store :)