All reviews

Rating Breakdown

  • 5
    90% (84 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 89% (83)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 11, 2026

Allan was great; the tech issues are the only reason it's not 5 stars. Despite the tech challenges, Allan consistently picked back up the conversation and helped me navigate the issues efficiently.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 8, 2026

Betty has been great help. Zapiet's support is reliable and I highly recommend

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Rujin! Thank you so much for the wonderful review! It was my pleasure helping you with the app today. If you ever need a hand, feel free to reach out anytime. Best regards Betty

5 / 5 Share

Feb. 2, 2026

Using app

About 5 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, Thank you so much for taking the time to leave a review for our Zapiet - Rates by Zip Code app, I really appreciate it! If you ever need assistance or have questions in the future, please feel free to reach out. Cheers, Jessica

5 / 5 Share

Feb. 2, 2026

Quick response turnaround time by support.

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! I’m glad to hear the response time met your expectations and that the support was helpful. If you ever need anything again, I’m always here to assist. Srivastav

5 / 5 Share

Jan. 27, 2026

Jessica was super helpful, thank you

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I want to thank you for your very kind words and review! It was really nice chatting with you and helping with our Zapiet - Rates by Zip Code app!!! Please do not hesitate to reach back out if you have any questions or need any assistance. Warm regards, Jessica

5 / 5 Share

Jan. 17, 2026

Rutvik was extremely helpful! Quickly identifying and resolving the issue with efficiency.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for your kind words, it's really much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Rutvik

5 / 5 Share

Jan. 16, 2026

Absolutely brilliant app and even better customer support. I had a tricky setup with multiple postcodes and delivery rules, and the support team guided me through everything step by step. They replied quickly, understood exactly what I needed, and even helped identify issues I didn’t realise were causing problems. Everything is now working perfectly, and it’s saving me a huge amount of time and hassle. If you need precise postcode control and responsive support, this is the app to get. Highly recommended!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a thoughtful review. I’m really happy to hear that the app is working perfectly for you now. I know setting up multiple postcodes and delivery rules can be challenging, so I’m glad I was able to guide you through everything and help identify the issues causing the trouble. Knowing it’s now saving you time and hassle makes it all worthwhile. If you ever need help in the future or want to make further adjustments, don’t hesitate to reach out. I truly appreciate the recommendation and your trust in our Zapiet – Rates by Zip Code! Warm regards, Sandy

5 / 5 Share

Jan. 12, 2026

great app ad great service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Daniela, Thank you very much for taking the time to leave a review! If you have any other questions or need any further assistance with our Zapiet - Rates by Zip Code app, please do not hesitate to send a message. Kind regards, Srivastav

5 / 5 Share

Dec. 29, 2025

super profesionales, amables y te ayudan en todo. Especial mención a Betty por su paciencia y amabilidad.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Globopstikhe! Thank you so much for your wonderful review! I’m really glad I could help with the app. If you ever need any assistance, don’t hesitate to reach out; we’re always here for you. Best regards Betty

5 / 5 Share

Dec. 29, 2025

Store

Kryspp

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Great app and the support team is quick to respond & assist!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving such an amazing review. I’m really happy I could help and provide the support you needed. Wishing you a Merry Christmas and all the very best! Regards, Rutvik.

5 / 5 Share

Dec. 17, 2025

Love working with the Zapiet team! Awesome to talk to humans who help and are knowledgeable about their product. The app works so well for our needs as a florist!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Caroline, Thank you so much for taking the time to leave such a kind review. It was a pleasure working with you. I’m really happy to hear that our Zapiet - Rates by Zip Code app fits your florist needs and is helping things run smoothly, and that the support you received made a difference. If anything comes up or you have questions down the road, feel free to reach out. Warm regards, Jessica

5 / 5 Share

Dec. 16, 2025

Very easy app to configure, got stuck but the online help is amazing - dealt with Rutvik and he went above and beyond!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey Lucia, Thanks a bunch for trusting us; it truly means a lot! We’re really happy we could help you out. If you ever need anything down the road, don’t hesitate to reach out. We’re always here for you. Best regards, Rutvik

5 / 5 Share

Dec. 8, 2025

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Gabriela! Thank you so much for sharing your review! It was a pleasure helping you with the issue you were experiencing. If you ever need anything else, please don’t hesitate to reach out. We are always here to help. Best regards Betty

5 / 5 Share

Dec. 5, 2025

Nandita was very helpful when we experienced some issues with the app, very friendly with prompt responses. Allan was wonderful and he was very attentive. He tried to accommodate our request and went above and beyond.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Les, Thank you so much for your lovely review, I'm always happy to be of assistance to our customers. If you need help, do not hesitate to get in touch with us. All the best, Allan

5 / 5 Share

Nov. 26, 2025

I had to go through the AI Chat-bot first which contradicted itself whilst try to assist, but eventually it saw sense and offered me a human to speak to. 'Nandita' was very helpful with my request. It was a simple one but the answer eluded me. Thanks Nandita

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Barry, Thank you so much for your lovely feedback! It was truly great chatting with you, and I’m really glad I could help you set up the rates. If you ever need anything else or have further questions, please don't hesitate to reach out; I’m always happy to assist! Warm regards, Nandita

5 / 5 Share

Oct. 28, 2025

Sandy was absolutely brilliant. Super helpful, really easy to understand, incredibly responsive and also proactive in helping me anticipate and avoid potential issues I hadn't even come across yet. Thank you so much Sandy - you were everything I hoped to find from support after 24hrs of driving myself potty trying to figure out what I was doing wrong.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hello Sophie and Alex, Thank you so much for these lovely words ! It was a pleasure working with you. I'm only a few clicks away, if ever you have more questions or need assistance ! All the best, Sandy

1 / 5 Share

Oct. 17, 2025

This app does not work simply for subscription based website. I dealt with many of their support members and none of them were able to fix the issue. I do not recommend and still waiting for a refund...

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, I’m sorry to hear about your experience. Our Zapiet - Rates by Zip Code app is to generate different rates via zip codes both for local delivery & shipping and your subscription app would be to manage subscriptions. I have reached out and would love a chance to review your case. Looking forward to getting this resolved, Jessica

5 / 5 Share

Oct. 15, 2025

Jessica is super helpful and understood my questions as a novice! Great support, great app!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your kind words and for taking the time to leave a review!!! If you have any other questions down the road, please do not hesitate to send us a message. Best regards, Jessica

5 / 5 Share

Sept. 30, 2025

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Johnny! Thank you so much for taking the time to leave us a review! If you ever need a hand, please feel free to reach out to us anytime! We're always happy to help. Best regards Betty