All reviews

Rating Breakdown

  • 5
    23% (59 ratings)
  • 4
    11% (28 ratings)
  • 3
    18% (45 ratings)
  • 2
    19% (47 ratings)
  • 1
    29% (74 ratings)

Reviews with Text

  • 99% (250)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 29, 2017

Great app, we often have orders with both digital products and physical items and this app seamlessly allows customers to download their files from the Thanks For Buying page. The "Create a Manual Link" facility is great as well for sending one-offs to customers who haven't/can't go through the shopify checkout. Simple, easy, reliable, flexible.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 30, 2020

unbelievably easy to use and setup! thank you ! high recommendations! -------------- Vancouver Campus, 3711 1st Ave Burnaby, BC V5C 3V6 T: 604-409-3249 https://canadianbaristainstitute.com/

Using app

About 2 years

Total reviews

6

Average rating

4.7

4 / 5 Share

Feb. 8, 2017

Works well, Would like to see: CDN Option for an external link Ability to select from something already uploaded Not having to upload a pdf (in my case) for each variant Direct link to downloadable product from My Account page

Store

Dpaw

Using app

15 days

Total reviews

5

Average rating

4.8

2 / 5 Share

March 21, 2017

Basic app, good because free and no limits, but has its internal limit. Only a few liquid variable can be added to the mail template and that's a huge set back.

Using app

9 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 20, 2017

We depend on this 100% as we are #1 in the world for digital music/piano lessons in our genre and field. www.PrettySimpleMusic.com This app is AMAZING - we distribute hundreds of downloads per day and this has been a pleasure using. A little bit of an adjustment trying to set up, but once you get the swing of things, you're all set (especially if you use the "duplicate" feature. Try our downloading process to see for yourself - we have FREE items for you to try out. www.PrettySimpleMusic.com

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2017

Yes! Love it! Super Simple to use! Works Immediately! Looking forward to loading up more products with this app. Mike Kollin Dating & Relationship Expert http://MikeKollin.com

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2016

I couldn't do business without Digital Downloads. All my products are digital and this app handles them all, integrating faultlessly into my store and allowing downloads immediately after payment from Shopify's checkout and from the email sent to the customer. A bulk upload feature would be handy for getting all the files into the store quickly. But hey! Doing them one by one is a good activity for the end of the day when you're brain-dead and shouldn't be tackling anything requiring intelligent thought.

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Oct. 25, 2016

DO NOT DOWNLOAD THIS APP!!!! I literally just downloaded it for 2 seconds and it began breaking ALL the images on my site. After removing it, a few came back but now, even when I deleted the broken images, and upload new ones, it breaks those too. I had so much planned for today and this app just added several hours of work for me. Worst download ever. Save yourself the trouble, it's going to cost you time and money. No wonder it's free.

Store

Curlmix

Using app

8 minutes

Total reviews

4

Average rating

3.8

5 / 5 Share

Oct. 9, 2016

Fantastic product and free to use. Highly recommend this app. Easy to use. A great addition to any site. Thank you.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2016

Great just what we were looking for. Thanks.

Using app

16 days

Total reviews

9

Average rating

5.0

4 / 5 Share

Oct. 5, 2016

It's free and bearing that in mind it's superb.

Using app

11 months

Total reviews

14

Average rating

4.9

3 / 5 Share

Jan. 8, 2017

Well, It's free but it's also essential to use shopify for digital products. They need to do so much work on this app though. We need to be able to see when a customer has downloaded and from which IP address with order details. I can't delete files for the digital products that have been removed, they are still in the list! The stat's page needs a complete redesign. Need a global setting for download limit. The list goes on. It does do the job, but needs some love to make it great! Updated review: After about 3 months of use - there are problems with large downloads not completing and the downloads are very, very slow, unacceptably slow in fact. This app is probably OK for small files but for anything over 250 MB I would look else where. Also, the email address that the download links come from often gets rejected as spam resulting in the customer not getting the link and YOU have to manually create a link and send it to them - not good if you have 100's of orders a month! I will have to move to a PAID app, but that is probably why this free one is so restricted isn't it Shopify?

Using app

4 months

Total reviews

19

Average rating

3.8

5 / 5 Share

July 19, 2016

This is a great way to sell digital content. We found this to be simple to install and use for selling photographs and video content for immediate download.

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

July 7, 2016

Fabulous app. Works as described and have never encountered an issue!

Using app

3 months

Total reviews

5

Average rating

5.0

4 / 5 Share

June 2, 2016

Easy to use and a good free app to get started with. Does have some limitations as you can't bulk upload files etc but does what it says.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

May 5, 2016

If it was more customisable it would be 5 stars. I would like to have unique product update email templates for each product... please :)

Using app

2 months

Total reviews

10

Average rating

4.9

2 / 5 Share

Nov. 27, 2018

Basic app. Mostly does what it says for free but has some significant drawbacks. The basic setting is 'unlimited instant downloads'. If you have mixed products which include a download plus a physical product, or if you want to limit the number of downloads per purchase, you have to reload the app page and edit each item individually. There is no way to change the basic setting - very annoying when you need to change it for every single item. Update: Having used this app for a while now and find it does not work consistently. I too often have to email customers the downloads because they can't access them. Have now also installed Sky Pilot and find that a much better app. Have deleted Digital Downloads.

Using app

Over 2 years

Total reviews

10

Average rating

4.6

1 / 5 Share

March 25, 2016

A nice start, but one star from me until you can attach multiple files to the same product variant. Shopify's suggestion of attaching a .zip file is useless: many people don't know how to use them, and we lose the vast number of customers who are purchasing on mobile devices that can't handle .zip files.

Store

Ocrb

Using app

4 months

Total reviews

1

Average rating

1.0

4 / 5 Share

March 23, 2016

Works pretty well, but lacks a few features that would make it more convenient to use. For example, there is no way to make bulk edits to the settings for all items - we wanted to change the download limit for our products, but there is no way to set them all at once, so we have to change each of the 1,700 individually.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 10, 2016

Works great and easy to use. Don't even have to think about it once it's set up. I have this set up on a shop that fulfills physical items, but use this feature to make free PDF downloads available while still gathering emails. Since I use it to provide free downloads to my customers, my only wish is that for free orders all they would have to provide is name and email address - rather than still going through checkout like regular orders. I think that turns some people off from completing the process.

Using app

3 months

Total reviews

4

Average rating

5.0