Shopify Digital Products
All reviews
It work fast, keeps all the file I need for every product, no impediments yet
It's been generally positive, although there are some weak points. 1. The upload speed is very slow. I am uploading approx 4gb videos and it takes ages, compared to uploading to e.g. Google Drive or Dropbox or WeTransfer. 2. There is no way to automatically send a download email to anyone who has pre-ordered a video. i.e. the customer preorders before the video is upploaded to Digital Downloads. 3. The 5GB limit is a bit limiting. I am selling performance videos and it means I have to limit the video quality for longer shows. 4. There is no way to set up an alert when, for example, a customer downloads a video a certain number of times or tries to download it from overseas. Limiting the number of downloads presents support problems as many customers try and download to a phone and the video starts streaming. They use up their limit quickly and I have to get involved to sort it out. 5. Overall, the app feels clunky, but it just about satisfies my requirements, and it's included at no extra charge. I certainly wouldn't want to pay for it.
Go back to the old version where under each product i could copy a digital download link!!!! I used the url all the time to send large files!!!
Stop removing features. Bring back drag and drop to upload files.
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