Digital Downloads

Works as expected with no issues

This app allows up to 5gb of files per product, which is generous and very important for my business. There are problems when uploading more than one file to a product. It doesn't matter whether you try to upload multiple files at once or if you save one file, then add another later, nor does it matter what size the files are; after upload, saving will give you an endlessly spinning "saving" icon which will never actually save or resolve itself. It's really too bad, because this simple glitch spoils an otherwise perfect app.

Upon resending the link, customers encounter an error message indicating that the requested file is not found. This issue requires immediate attention and resolution.

If you have 1 product, with 10 colors, and 10 sizes, you will need to download 100x the same file (like if it is a product manual) to cover all of them. Insane.

If you add the ability to add a watermark that is automatically generated with buyers' data when selling an e-book, this application would be fully functional and useful.

A good app IF you only travel in one language. But as soon as you have multilingual download emails, it's useless.

We've been using it for a LONG TIME, but it always had some issues. If you do not have loads of downloads and you are not afraid of reuploading files (because they WILL vanish), and files randomly corrupting (like one of the files from a zip document going completely missing) then this is the app for you

Works, but has issues. Not fully compatible with Flow. We use Flow to capture payment only once an order has been shipped. For orders that contain a mix of shipped and digital items, the digital items get stuck as "unfulfilled" as Digital Downloads appears to only fulfill items if payment is immediately captured at order creation. Even after we manually press fulfill on digital items, nowhere in the timeline is the emailing of the download links logged.

I liked very much. Is easy to use and works fine. One improvement I would do is to put a order search bar to go directly to an order and not having to scroll all the way down, some times many pages, to find an order and solve a problem. The rest is awesome. thanks!

Seria buena opción tener la posibilidad de agregar un link como opción de acceso después de la compra.

De la nada se rompió y empezó a enviar mal todos los archivos que subí. Todos rotos. Las personas no podían descargarlos.

I was surprised to see so many negative reviews of this app. For me, it works perfectly. I have no complaints—easy to install, simple to use, and completely reliable.

No me permite subir archivos de excel que pesan 345kb. Mi tienda es especializada en productos digitales, yo vendo plantillas de excel y ahora no puedo subir porque sucede un error inesperado

L'application transforme automatiquement les PDF en ZIP... Ce qui pose problème aux clients parfois

If you try to add more than one file (no matter how small the size, it can even be 10MB each), it will load them to the selected listing, then when you hit Save, it will think forever and never complete the operation. The only workaround is to create one main Zip file. Too basic an app. Missing tons of functionalities. I am new to Shopify and setting up my store, but so far, I am not impressed by anything here.

I don't know why but recently some of my files disappear randomly from the digital download app or are tagged as "Unattached digital files" so I need to check all my product to see if the files are still here and upload it back (even with no file the app say it was a file so you cannot filter the one without a file). A bit annoying (I have more than 200 products to verify and reupload).

Me gusta bastante uso a unos años y me funciona bastant bien

Will randomly loose your files (they literally disappear), or they will forget to update the SSL certificate, or all the URLs will expire... Be ready for some random issues and always keep a backup of your files.