Shopify Digital Products

Don't hope for a good experience with this app. The 1 star reviews tell you everything you need to know, and stay clear! This app will not display a download link on the order confirmation page. Only an email will be sent. So many horror stories. Look elsewhere.

Was hesitant after reading some of the reviews but after putting through some sales in test mode it has worked for me so far. It didn't provide a download link at Checkout (even though I have that option checked in the settings) but an email came through very quickly with the download link which worked fine. The other plus point is the file size limit being 5Gb which I doubt I will ever need but it's nice to know i'm not restricted like in some other apps.

Works fine for me. After they pay it provides the Download LINK on the thank you page. It is just not sending an email with the download links. So its still functional.

Absolutely dreadful, do not use. It has been generating all kinds of bogus emails to my customers. Very embarrassing.

The good point is it's using Shopify domain to send emails, which has a good reputation and avoid your download emails to end in the junk. The other good thing is the fact that your files are hosted on the Shopify server and you have a use limitation per download (5gb). On the other end, the app needs some necessary improvement : a file manager to avoid duplicates, fix the download on purchase page...

This app is complete balls, customers cant even login to view their product so if the initial email is lost the product is lost. complete shite just use sky pilot if ur strapped for cash.

this goes out of its way to be clunky and cumbersome. if you're here looking for a solution to sell music, unfortunately this probably ain't it.

used for ages but very glitchy and big files are nearly impossible to upload

Recently application stopped working, no longer sends customers download links.

I have problems with this app! Customers do not receive download links

They say to ignore the old reviews and things have changed but I can't see how. I added the download pdf without a problem - did a test check out and there is no link, or any information to download the pdf. Crazy!

If you sell digital downloads and think about moving to Shopify for this feature: don't, unless you have done your research. Soon after I switched to Shopify with all my customers, they stopped the support for the digital downloads app. I had many chats with the customer service, with different feedback. Some said I should look around for an additional app, others said, they appreciate the feedback and will forward it to the developer team, yet others again said they won't spend any more time on developing this feature. This is 2024, guys. You cannot just sit there and see the money rolling in raising your prices and do nothing, when it is literally a digital world now. Very unimpressed with this part of shopify!

Update from 1 star to 3 stars: They updated the app to offer instant download right from the "Thank you" page after order is placed. Remaning issues: - Download button is not yet available from the Orders page. - You cannot HTML markup the email templates for Download Ready and for Updated Product, all you're left with is some crude text that looks like a badly formatted spam email.

I don't know what the Devs did but this app is currently useless. Not only do new customers not get an email or a download link, but OLD customers lost access to their previous download links on their Order Status Page. This app literally does nothing now.

Why doesn't this app use my shop's email address while sending?

It just stops working and nobody at support knows why

良心产品，希望能保持更新。愿意付费。

Shocking app, very poor from Shopify considering the high monthly fees we pay. Does not allow you to add branding to the email that sends the download, so it looks like spam and builds a distrust with your customers

Not working at all at the moment. Do not install.

no support and all 200 of my products suddenly are not linked... not cool, and NO SUPPORT to help! use an app with better support when you need them!