Shopify Digital Products

La majorité des personnes ne recoivent pas l'email ou parfois 3 jours après... Donc ça ne fonctionne pas directement... Nul !

It has worked well for me so far. I have about 50 digital products (I sell watercolor clipart packs) and so far I have had no issues. I've had this app for about 6 months so far and so far so good. Thank you!

We just use it for free e-books (downloads). Works great! Easy to implement and customers get what they want.

I have mixed feelings with this app. It's great that it's free and it does the job (recommended for e-books) you can set download limit to discourage illegal forwarding, BUT the limit what causes the trouble. I get customer complaints every day that the download button didn't work and because they tried clicking on it many a few times, they exceeded the limit. They didn't actually download the file but the app thinks they did. This might be a device issue on their end but it's definitely something the developers should look into. Setting the limit to unlimited still causes them negative customer experience because after they pay for a product, they get a download button that either works or not. If this issue gets fixed, I'll give 5 stars immediately!

It worked for a while and it works well if you have very few orders during the day. In case of release of products and high traffic, the download does not start and the email with the link arrives after 48 hours. My file was 1Mb. After this I had another issue that does not make sense: the app marked as fulfilled an order that included both a product to be shipped and a digital download.

Won't even open the App dashboard on Safari. I've cleared all cookies etc, nothing. Waste of time.

Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email. Thats the end of story.... This app is not safe fr your store, too many problems without solutions..

LOVE IT and easy to use (for me &) for my customers for free digital files and paid digital files. DEFINATELY worth having!

This is great! Works a treat! The only reason why it didn't get 5 stars is the email to download the file is butt-ugly and can't be modified. Other than that - this is AWESOME!!!!!

so fucking great! help so much! helps with automation so well and the limit of times someone can download the file? this is just perfect!

PCゲームのDownload販売をするためにこのアプリを導入しました。 Download回数制限など、最低限の機能はついています。 ただ、shopify本体の注文履歴は削除できますが、このアプリ内のorder履歴の削除は出来ません。 アップデートの希望が一つあります。 Downloadのリンクの有効期限を、○○日後まで有効というような設定が欲しいです。

I want to love this app. And for awhile, I did. I've been using it for a few years now. But recently, somehow my digital products are having the "this is a physical product" field mysteriously checked in the admin product pages. I am NOT making this change. It's some glitch. And you know what happens when that field gets checked? The Digital Downloads app deletes your file- without you knowing. Until, that is, your customers complain that that they never received the download link for the product that was blatantly described as an "instant download." To them, it feels like a bait and switch. And I have no doubt that this glitch is affecting my conversion rates, because once a customer goes to checkout, if the file has been deleted by the app, it tells them that their "download" product will be delivered in 6-8 business days! Hello, abandoned carts. I continue to work with support to get this issue resolved. So far, nothing has worked. Am I the only one experiencing this glitch?

We installed this app as we have several ebook type products on our store. It works perfectly, automatically emailing our customers with the link to download without us having to do anything. Only downside is that when you have a mixed order, with both physical and downloadable products you either have to manually email the customer a link or remember that even though the order has been marked "fulfilled" you still need to ship the physical products.

I've only started using this app. I'm very happy with it. Thanks. Jason Newland. https://jasonnewland.com/

Works as described - no complaints

Really painful to use this app. You must set the download for each product variant. If you have 100s of variants like me, this is a real time suck. After I spent hours configuring the downloads (which I will have to redo anytime I want to make a change to it in the future), I found out that the app's default setting automatically fulfills the order in Shopify. This was a disaster to go through all the orders to track what had been fulfilled or not. If you're selling a digital-only product with only 1-2 variants, this would work. But it doesn't fit my needs.

So far so good! Functionality is exactly as described, and support has been prompt and helpful. :)

Ok app, but "edit proxy url" settings doesn't work. So you cannot change the default "downloads" url. If you change it, all your digital download links will be broken (not working). Also it uses http as default and there is no way to change it to use https:// And you cannot change the default download button text or text below the button. Two and half stars.

I've been using it for a couple of years now, it's basic but works well.

Has been working great for me, the only problem I have is that I have some "mixed" products (i.e. products containing a physical good that needs to be shipped + a digital good). Right now the digital good doesn't get delivered until the physical good is shipped. I'd LOVE it if this app could ship the digital good right away, and leave the order partially fulfilled until I ship the physical product.