All reviews

Rating Breakdown

  • 5
    81% (322 ratings)
  • 4
    7% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
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5 / 5 Share

Oct. 1, 2024

Drop Shipping Breath of Fresh Air! I've used so many different drop shipping apps, but this was different. So Different! High quality product selection of stuff people would actually want and get value from. Then the next big surprise was realistic shipping times that customers can actually live with. Gone are the days of refunding just because a customer couldn't wait several weeks. If you just install one drop shipping app on your store, this is the App to have. Thank you DropCommerce!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

Using app

30 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

The products and suppliers are top notch. The two that I work with process and ship orders within 5 days. It's so much better than cheap Aliexpress. AND the support team is very helpful. I needed some help today with an app bug and they got back to me with a fix within an hour. Take the leap and ditch the Chinese shipping.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

As a newly launched boutique, DropCommerce has been a lifesaver! Highly recommend for anyone starting out!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

This is an easy to use Shopify app. It is a breath of fresh air compared to some other drop shipping apps I have used in the past. Also, documentation is very helpful.

Using app

20 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 22, 2024

I downloaded this app and not realizing it, they started charging me right away. I never signed up for any plan and yet they keep charging my credit card. This is shady..

Using app

6 months

Total reviews

5

Average rating

4.2

Developer Reply

Hi there, All billing is processed through Shopify and any app charges would first need to be authorized by you directly. However we are happy to look at issuing you a refund, we have reached out to you directly to discuss further. Thanks, Spencer

5 / 5 Share

Aug. 7, 2024

Amazing selection of suppliers and merchandise, super easy to filter through and find what I'm looking for! So far so good!

Store

My Store

Using app

20 days

5 / 5 Share

July 30, 2024

I have always liked the way their website looks and the easy way of navigating through their site. The loading time can still be a tad slow but not enough to piss me off LOL. I like the products they carry and I like the way they have everything set up including shipping and such. Plus having Anxiety, depression and ADHD this is easy enough. Thanks!

Using app

3 days

Total reviews

18

Average rating

4.6

4 / 5 Share

July 21, 2024

I was just informed that this platform does not allow to sell on Amazon or Etsy. They don't advertise this "limitation" anywhere, it must be in the very, very small print. Funny, the brands themselves are selling on Amazon. I consider this deceiving advertising when you don't warn buyers about the limitations. Uninstalling now.

Using app

About 21 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Just to clarify regarding your concerns with selling DropCommerce sourced products on Etsy, we apologize if there's any confusion or if we did not convey information clearly enough. Just to confirm selling on Etsy is actually on a case-by-case basis depending on the supplier. We are soon to be adding filters so that you are able to see which suppliers allow this and which do not. We are happy to confirm if a specific group of suppliers you are interested in have allowed for this or not, please contact our support team and we will be happy to assist you!

5 / 5 Share

July 5, 2024

The team has been very responsive to all my questions and concerns. They build a beautiful website for me and pre-loaded it with some amazing products for the niche I selected. I would recommend them for anyone who is looking to deal with real people who are committed to helping you.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

I'm finding products on DropCommerce that I can't find anywhere else. This is exactly the type of selection that I have been searching for!

Store

My Store

Using app

25 days

5 / 5 Share

June 21, 2024

Great app. Products are good and the founder was kind enough to jump on a call with me to run through the basics. I've checked out a few apps in the category and I'm liking DropCommerce the most so far.

Store

My Store

Using app

20 days

5 / 5 Share

June 19, 2024

I love all the different suppliers, and it's great that I can filter by their differing values! I'm finding products that make me excited to sell!

Store

Ethos

Using app

2 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

June 14, 2024

Very easy to browse through and discover new products, I love that it is easy to access within the Shopify dashboard. Products look good and shipping times are quick, really happy I found DropCommerce!

Store

My Store

Using app

About 1 month

5 / 5 Share

April 30, 2024

Dropcommerce has a great selection on suppliers, products and fulfill orders fast. The support time is polite and very helpful!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We are looking forward to helping you grow your business :)

5 / 5 Share

April 5, 2024

This app has been great so far! I am in the early days of launching my store and have been very impressed by the quality of products. Orders have shipped quickly, and customer service has been very responsive and helpful. Looking forward to working with DropCommerce more!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Great selection of suppliers for my niche, the founder is very helpful and quick with communication, and the app is easy to use. It's a great for my business. I highly recommend it!

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 27, 2024

I like the app because it is integrated with Sopify and it has a variety of products that are not listed in Amazon.It is a great advantage! Besides it offers quick delivery to US and prices are a little lower than in other dropshipping companies

Using app

10 days

Total reviews

3

Average rating

5.0

3 / 5 Share

April 7, 2024

[EDITED] I changed it from 5 stars. i gave it 5 because I was asked to by the dev team so the Shopify algorithm favored them, and I did not want to be rude with them as I was still trying to use their service. I felt disingenuous with my rating, and since I’m not using it now, I will correct it. My summary is that it favors only merchants with particular niches, and it’s absolutely NOT for people looking to dive into dropshipping business with no customer-base (leads). The reason why dropshipping with Ali, which DropCommerce devs are dead set against, worked is the products could be retailed cheap on Amazon and eBay, and shipping costed little to nothing all on top of the fact that Amazon, which the dev is also dead set against, can drive customers TO YOU with minimal upfront. On the contrary, you CANNOT do that with products on DropCommerce; they’re too expensive for sale on Amazon. They don't even want you retailing things there even if you see an opportunity. This is backwards thinking as Amazon's logistics is top notch, and their FBA storage is perfect for dropshippers who can't have inventory to themselves. Shipping also is medium to expensive; it’s especially high with Canadian suppliers, and that will limit your margin. (Consider as well that you need to run advertisements on social as well if you don’t already have followers.) If it’s not bad enough, you are NOT allowed to resell them for lower prices than the suppliers do, so you can’t possibly offer competitive prices on items that are already expensive; we’re talkin like above $70, and you can’t run sales. Therefore you might as well just go on Faire or TradeKey to wholesale from the same suppliers. Some suppliers are registered on those. I should mention, and I don’t think most users know this, but they can ban you for violating this hidden rule. Moreover, suppliers don’t reply, or even if they do, they do very late, so when there is an issue with an order, good luck, CS is your only chance. They also boast 7-day fulfillment, but I’m not so sure; some things are made-to-order in Asia, and I’ve seen comments say their shipments were late (even after covid). So my problems are with both the app itself and their service: 1) App is buggy and you need Chrome on Windows, basically, 2) People are having a hard time getting in touch with suppliers via the chat system 3) There is a lack of product variety 4) the service is more expensive than Spocket when it comes to Private Labeling which is essential. Speaking of which, I realise why Spocket offers both Chinese and US suppliers. (Because having US suppliers only may not be very profitable.) That said there are still pros like 1) many products being pretty and photogenic for SNS promotions, 2) CS being responsive and nice, and 3) the ease of placing orders, but I feel like the cons outweigh these pros atm. 3 stars because I was peer-pressured to give a rating. Otherwise, it definitely has potential to be a good profitable service. You’ll find cool suppliers. But it favors only merchants with particular niches.

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thanks for leaving a review of our app. There are hundreds of apps that source products from AliExpress but we chose to bring a unique offering by focusing on USA and Canadian suppliers. With this we are able to provide fast shipping times, high quality products, and less returns for our merchants. As for selling on Amazon we will soon be releasing an update that will enable suppliers to opt in to allowing their products to be sold on Amazon, and this will be reflected in the supplier profile and filters. It is not us that do not allow products to be sold on Amazon, it is up to individual suppliers. Also I would like to mention that I don't believe it is accurate to state we had pressured you into leaving us a review. You had originally left a 4 star review stating "I give it 4 stars because if I give it 5 stars, nobody will bother reading it." In response I mentioned to you that anything below a 5 star actually hurts more than helps and that "I'm going to work hard at making improvements to the app so that we can get your review turned into a 5 star. I do really appreciate the feedback." I don't think it is quite fair to say that we had attempted to pressure you. I never asked you for a new review, I just told you that I received your feedback and was going to work hard at improving. Either way if that email made you feel pressure I do apologize. I hope that you give DropCommerce another try in the future as we are always listening to our merchants and working hard at improving. All the best with your dropshipping journey!

5 / 5 Share

March 22, 2024

We have only been using this app for a short time. However, their customer service has been top notch! Jim has been wonderful to work with! He helped us set everything up quite quickly and answered all of our questions almost instantly. We have considered offering a dropship option for our retailers for some time now, and after lots of research felt that DropCommerce was best suited for our needs. We love that their model is based around U.S. brands and that they lean towards quality. So far everything is going smoothly. Highly recommend.

Using app

7 months

Total reviews

17

Average rating

5.0