Rating

5.0

feedback

5,268

Reviews

chart

#809

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many reviewers mentioned specific support agents like Sandy, Chloe, Kimi, Kusy, Fiona, Lacey, Cyril, Zico, Luna, Maria, Rita, Teresa, and many others for their prompt and effective assistance in resolving various issues. Customers appreciated the quick response times, professionalism, patience, and clear communication exhibited by the support team. The app itself was also commended for its ease of use and helpful features, making dropshipping and order management more efficient for the users. However, there were a few mentions of the app lacking integration with platforms like Amazon, which some users wished for. Overall, the app's excellent customer service and user-friendly interface were highlighted as its standout features.

Highlights

Exceptional customer service
Prompt and effective assistance
Ease of use and helpful features
Lack of integration with platforms like Amazon

Rating Breakdown

  • 5
    98% (5,146 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,207)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

DSers is a great app and also has great customer service! Zoey helped me out!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Many thanks, I have asked many questions and replied until i satisfied. Thanks a lot

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

I spoke with Elora! I was having trouble signing into DSers and was down to my last try! I clicked on change password and nothing happened! I texted contact andElora then asked me if I could give her access to my account and she would change it for me! It worked! Ii am very grateful to her! Thanks again Elora!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Elora did great job helping me. Im still learing so Elora helped me find a alternative product that would ship to where customer was at. Showed me how to do it then went ahead and did it for me. Thanks you...

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Olivia helped me so much remapping an order today. thank you so much. would definitly reccomend!

Using app

--

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more