Rating

5.0

feedback

5,235

Reviews

chart

#816

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many reviewers mentioned specific support agents like Sandy, Chloe, Kimi, Kusy, Fiona, Lacey, Cyril, Zico, Luna, Maria, Rita, Teresa, and many others for their prompt and effective assistance in resolving various issues. Customers appreciated the quick response times, professionalism, patience, and clear communication exhibited by the support team. The app itself was also commended for its ease of use and helpful features, making dropshipping and order management more efficient for the users. However, there were a few mentions of the app lacking integration with platforms like Amazon, which some users wished for. Overall, the app's excellent customer service and user-friendly interface were highlighted as its standout features.

Highlights

Exceptional customer service
Prompt and effective assistance
Ease of use and helpful features
Lack of integration with platforms like Amazon

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 17, 2025

Very kind and helpful support. She was patient, clear, and made the whole process easy. Really nice experience, thank you!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

I recently contacted DSers support (Teresa) regarding a cancelled orders issue with AliExpress, and I’m very impressed with their service. The CSR who assisted me was quick to respond, clearly understood the problem, and resolved it efficiently. The issue is now fully fixed, and everything is working smoothly again. Really appreciate the professionalism and helpful attitude — excellent customer support! Show less

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Gostei muito do atendimento, resolveu minha dúvida e meu problema, obrigado!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Fiona! was a life saver. lol! thank you so much Fiona!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

Me ajudaram bastante, platadorma muito boa, recomendo !!!!!!!!!!!!!

Using app

--

Total reviews

3

Average rating

5.0

All reviews

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