DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
31,033
chart
#255
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
2%
-
Less than a month
13%
-
Less than a year
74%
-
More than a year
12%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many users highlighted the quick response times, professionalism, patience, and helpfulness of the support staff, particularly mentioning individuals like Zico, Rita, Vivian, and Selena. Customers appreciated the clear explanations, step-by-step guidance, and even the use of screenshots to assist them. The support team's dedication to resolving issues efficiently and effectively was a common theme in the reviews, with users expressing gratitude for the assistance received.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
Avoid DSers and their suppliers on Tmall at all costs! Mislabeled products, zero accountability, and endless excuses. I had to pay out of pocket to fix their mistakes while my orders remain on hold. They don’t care about their customers—don’t let them ruin your business too!
Dec. 19, 2024
Live chat via dsers is really great. Vivian helped me very quickly. I felt very comfortable with her. Thank you Vivian.
Dec. 19, 2024
Chrissy from DSers provided exceptional customer service! She was patient, knowledgeable, and incredibly responsive. Chrissy went above and beyond to address all my concerns and ensured I had a smooth experience. Her professionalism and friendly demeanor made a significant difference. Highly recommend reaching out to Chrissy for any assistance—she’s fantastic!
Dec. 19, 2024
I had an issue fulfilling my orders so I had a chat with Chrissy and she was very helpful! She figured out the problem straight away and advised me on how to solve it. I am very satisfied with the service.
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