Rating

5.0

feedback

31,720

Reviews

chart

#332

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    11%
  • Less than a year
    75%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users mentioned specific support team members who were professional, helpful, and patient in assisting them with various issues. The app itself is described as user-friendly and effective in managing orders and suppliers. Users appreciated the quick response times and the clear guidance provided by the support team. However, there were a few reviews that mentioned communication difficulties or issues that users faced with the app. Overall, the app seems to have a strong support system in place to address any concerns or problems that users encounter, making it a valuable tool for ecommerce merchants.

Highlights

Positive customer service experience
User-friendly app interface
Effective order and supplier management
Quick response times from support team
Communication difficulties and app issues

Rating Breakdown

  • 5
    99% (31,559 ratings)
  • 4
    1% (362 ratings)
  • 3
    0% (52 ratings)
  • 2
    0% (38 ratings)
  • 1
    1% (174 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 28, 2025

Blanca was amazing, very helpful and patient with me navigating me through my Shopify store

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Very excellent service and quick response to solve problems

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Special thanks to Villanelle and the whole Dsers team! Love your app and your kind, professional service! :)

Store

Woozii

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Zoey from DSers support team was helpful. She responds very fast and solved my problem. Will recommend.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

DSers has a great Customer service team and always help out with problems in a short time ! My last encounter was with Lucy and she was great and fixed the problem on the spot ?

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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