Rating

5.0

feedback

5,228

Reviews

chart

#924

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    14%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by the support team. Many reviewers mentioned specific support agents like Sandy, Chloe, Kimi, Kusy, Fiona, Lacey, Cyril, Zico, Luna, Maria, Rita, Teresa, and many others for their prompt and effective assistance in resolving various issues. Customers appreciated the quick response times, professionalism, patience, and clear communication exhibited by the support team. The app itself was also commended for its ease of use and helpful features, making dropshipping and order management more efficient for the users. However, there were a few mentions of the app lacking integration with platforms like Amazon, which some users wished for. Overall, the app's excellent customer service and user-friendly interface were highlighted as its standout features.

Highlights

Exceptional customer service
Prompt and effective assistance
Ease of use and helpful features
Lack of integration with platforms like Amazon

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,173)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 14, 2025

Dsers support is always great! I recently contacted them, Kusy was very helpful and solved my problem quickly! Highly recommend!

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 14, 2025

I had a great experience with Chloe. She was patient and told me exactly what I needed to know. I didn't even know I had another step to complete in the shipping process. Thanks Chloe! I appreciate your help!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Kusy était très sympa, m'a aidé à résoudre mon problème. Merci à toute l'équipe Dsers.

Store

MDN

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Hervorragende Hilfe der Support (Chloe), es lief alles Schritt für Schritt und reibungslos ohne Probleme!

Store

JETNAP

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2025

Service fiable et efficace. Un grand merci à MARIA pour son accompagnement de qualité :-)

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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