Rating

5.0

feedback

32,067

Reviews

chart

#328

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    8%
  • Less than a month
    39%
  • Less than a year
    49%
  • More than a year
    4%

Reviews Summary

The reviews for this Shopify App overwhelmingly praise the exceptional customer support provided by the team members, highlighting their friendliness, patience, and efficiency in resolving issues. Customers express gratitude for the quick responses and professional guidance they received, making their experience with the app highly positive. The app itself is commended for its user-friendly interface, seamless integration with AliExpress, and time-saving features for managing dropshipping businesses. However, a few reviews mention minor bugs and suggest improvements in the app's user interface.

Highlights

Exceptional customer support and quick responses
User-friendly interface and seamless integration with AliExpress
Efficient issue resolution and professional guidance
Minor bugs and suggestions for UI improvements

Rating Breakdown

  • 5
    99% (31,890 ratings)
  • 4
    1% (368 ratings)
  • 3
    0% (53 ratings)
  • 2
    0% (38 ratings)
  • 1
    1% (173 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2025

Wendy di a great job helping me with my issue. Thank you!!!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

excelente atención

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

DSers customers service is efficient, patient, knowledgeable. They helped me address the issues I had with canceling and reordering and making sure I was using the right supplier. This review is for this Sandy, the customer assistant who was with me for close to an hour working through some complications from my end. Sandy was, in my opinion, the face of DSers and Aliexpress, and that makes me think I am doing business with the right partners. This is my first review ever. Shows how satisfied I am.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2025

Sandy was great, responded quickly with patience, and solved my problem

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for leaving such a wonderful review! We're glad to hear Sandy was able to assist you quickly and patiently—our customer support team is always here to provide the best service possible. If you ever need help again, don’t hesitate to contact us. DSers Team

5 / 5 Share

April 7, 2025

Very,Very nice

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! We're thrilled to hear you had a great experience—our customer support team is always here to make sure everything runs smoothly for you. If you ever need any help again, feel free to reach out anytime. DSers Team

All reviews

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