DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,406
chart
#730
All reviews
Review RSS Feed
March 18, 2026
Dsers has been really helpful. Every time I have a question they email me back really quick and with answers. Recently Wendy was very nice and helpful. Thanks
March 10, 2026
I just started using this app for my store , a good interface and ease to find producs , good response in customer support
Jan. 17, 2026
j'utilise Dsers pour vendre quelques produits, et je suis satisfaite du service . Aussi j'ai eu affaire à leur service support, via Messenger, c'est pas mal : réactivité et qualité de suivi et de support fournis. merci a vous
Jan. 2, 2026
Dsers is complicated and as much as I hate having to deal with texting to resolve issues I have received the best customer service under these circumstances....if they upgrade to phone assistance...they would be top knotch but until then...the experience was still very good...the only reason I did not give 5 stars is because of the lack of live phone support
Hi, Thank you for your feedback! We truly appreciate your suggestions regarding improving customer service. Our team is always working to improve the user experience, and your input is valuable in that process. If you need any further assistance, feel free to reach out! DSers Team
Nov. 18, 2025
Très bon....
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 4, 2025
Cela fait 4 ans que j'utilise Dsers pour vendre mes produits, et je suis satisfaite du service . Aussi j'ai eu affaire à leur service support, via Messenger, c'est top : réactivité et qualité de suivi et de support fournis. merci a vous
Store
chat doux
Using app
Over 4 years
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 26, 2025
Brandon was very helpful and polite!
Hi, Thank you for taking the time to leave a review! We're glad to hear that Brandon was able to assist you effectively — our customer service team is always here to help with speed and professionalism. Don’t hesitate to contact us again if you need further support. DSers Team
June 6, 2025
I received great and speedy customer service from Zico at Dsers
Hi, Thank you for taking the time to leave a review! We're glad to hear that Zico was able to assist you quickly and effectively — our customer service team is always here to help with speed and professionalism. Don’t hesitate to contact us again if you need further support. DSers Team
March 28, 2025
Elora is very helpful, I'm putting 4 star because the app has some bugs and can have a more user friendly UI
Hi, Thank you for your feedback and for recognizing Elora’s helpfulness! We truly appreciate your suggestions regarding the app’s interface and bugs. Our team is always working to improve the user experience, and your input is valuable in that process. If you need any further assistance, feel free to reach out! DSers Team
March 25, 2025
L'assistenza di Celia è ottima, purtroppo l'applicazione si può molto migliorare, sia in termini di BUG che in termini di mettere la lingua in italiano anche per le traduzioni prodotti senza dover andare sempre in google traduttore. In attesa di nuovi aggiornamenti. Grazie ancora a Celia per l'assistenza.
Ciao, Grazie per il tuo feedback! Siamo felici di sapere che Celia ti ha fornito un’ottima assistenza. Apprezziamo molto i tuoi suggerimenti e li prenderemo in considerazione per migliorare l'applicazione, inclusa l'ottimizzazione della lingua italiana. Se hai bisogno di ulteriore supporto, non esitare a contattarci! DSers Team
March 19, 2025
reponse rapide .
Hi, Thank you for your feedback! We’re glad to hear that you received a quick response. Our team is always here to assist you. If you ever need further support, feel free to reach out again. DSers Team
Dec. 10, 2024
The platform can be a little frustrating, especially when a supplier is no long er selling the item, but it sold on your website. Then you have to try and remap a new supplier. Today after being frustrated, I reached out to the help option via live chat. My support person not only remapped everything but was able to walk me through with new suppliers. She was great! Thank you
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Dec. 2, 2024
4 stars for quite fast replies to my emails, but still loved the customer support being kind and very helpful. Would be better if there was a direct access to customer service from the app rather then have write an email.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Nov. 28, 2024
Rin, my Customer Service Rep, was fantastic! DSers offers 24/7 live support to help you navigate the learning curve and tackle the technical details with ease. The platform needs UX improvements but over all Great service.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Nov. 25, 2024
L'intégration avec AliExpress est fluide, et la gestion des commandes est très intuitive. C’est un excellent outil pour les entrepreneurs dropshipping, avec une interface claire et des fonctionnalités pratiques pour optimiser les ventes.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Nov. 18, 2024
My Friend Chrissy, just helped me to solve a problem, Thank you very much. Without this help i couldn't go any further. Many Thanks.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 29, 2024
Great product though I hate the back and forth of fulfilling orders. Staff are always very supportive and are awake 24/7 and very helpful I recommend The developers should work on easier order fulfillments with notification sent to email or brought on screen etc
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 29, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Oct. 24, 2024
The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team