DSers: Dropship+AliExpress+AI
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Layla was terrific and fixed my issue and gave me written instructions and saved me a headache and now i will have a nice Sunday knowing my store is running correctly. I am not computer savvy and she took care of evrything!
Excellent service from Gloria! She was quick and efficient. We need more customer service representatives like her!
Great and fast support through messenger. And also a very kind person behind the desk.
Me encanta lo rápido que resuelven las dudas y problemas, súper lindos y atentos!!! Nada que ver con otras plataformas, los prefiero 1000 veces!!! A cualquier hora y en cualquier momento tengo soporte, algo súper importante en el dropshipping.
I worked with DSers support to clean-up an order that was stuck and could not be cancelled. Support gave me the steps that enabled me to unstick and cancel the order. I appreciate the help that Aris from the support team provided. Thanks, BD Outdoor Supplies, LLC Brent Olsen
l'agent a été très rapide et efficace un énorme merci pour son aide
The service received was very professional and information shared was very useful.
Excelente aplicación sobre todo el soporte 24/7 aparte una gran capacitación de los que atienden sobre todo Esfania me apoyo en todas mis dudas
I received DSers support today, it was instantaneous response and quickly resolved my enquiry. Elora quickly understood the issue and advised the resolution accordingly. Thank you Elora, great support
Shayla from the Dsers customer support team was a great help and made the interaction feel effortless. Well done Shayla
Great support! The agent quickly understood the issue, explained the Shopify/DSers limitation clearly, and provided the exact solution using order metafields. Very helpful and efficient. Thank you!
Lacey help me to resolve the issue, i am very happy and satisfied the custmer service
Un très bon support. Nikki a été réactif et à l'écoute. Je suis très satisfait.
I've used DSers to run my jewellery store for over a year and it handles everything I need: product mapping, order fulfilment and supplier management across hundreds of products. I recently raised a billing question with support, and their team replied quickly and patiently across several conversations. After reviewing my own billing history, I realised the misunderstanding was on my side. I appreciate the team's professionalism throughout.
It’s rare to receive such personal and efficient support. Thank you so much, ashley, for your help and professionalism. You were amazing! thanx Dsers thanx Ashley❤❤
Excellent customer support from Esfania! I had an issue with one of my orders and Esfania was incredibly helpful throughout the entire process. She was patient, professional, responsive, and genuinely took the time to understand the issue and help me find a solution. It’s rare to receive such personal and efficient support. Thank you so much, Esfania, for your help and professionalism. You were amazing!
Hi La Pelle, Thank you so much for sharing your wonderful experience with us! 😊 We’re truly happy to hear that our support team was able to help resolve your issue. Providing professional, patient, and responsive assistance is always something we value, and we’re glad our team could support you throughout the process. Your kind words and recommendation mean a lot to us and encourage us to continue improving our service and user experience. Wishing you continued success with your business, and we’ll be here whenever you need us!
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