DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
4.9
feedback
5,238
chart
#484
All reviews
Review RSS Feed
Sept. 28, 2024
J'ai posé une question technique ce matin et très peu de temps après, j'ai eu une réponse simple, facile à comprendre et des plus explicites. Très satisfait de la réponse et j'ai peu corrigé facilement ma situation.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 28, 2024
Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 28, 2024
Thanks Dylan for such a timely response, your support really helped me!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 28, 2024
Selena helped me a lot. Thank you very much ..
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
I am very satisfied with the service that was given to me by Jesse from the support team. Helped me with my issue and very quick too!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
I had a hard time to connect on dsers due to technical issue. I sincerely appreciate your help Raphael and Celia, one of the best customer support assistants. They quickly resolve the issue and i can connect it on my shop now. Thank you for your time, the chat was very professional and helpfull. You are the best. Thanks for your patient..
Store
Ma boutique
Using app
About 4 hours
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
Sept. 27, 2024
Maria was very helpful and great ! Thanks
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
Super helpfull Staff support!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
I had some issues with the account set up and process but I has been quickly resolved by the support team. Thanks Rfimp for the support. I love this app.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
非常棒的产品，使用体验真的非常好，客服Vivian也非常nice，很有耐心。
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
Vivian helped me make sure my account was properly linked to my store. I am new at the process, so chatting was very helpful. Thank you!
Store
My Store
Using app
1 day
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
Selena was great help, she was great!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
Wonferful experience with Adele that help me so much to solve so many problems. I tried different dropshipping platforms and it's the first time someone help me so fast !!! Thanks again Adele really appreciate.
Store
Ma boutique
Using app
1 day
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
Customer Service Review: Zina I recently had the pleasure of interacting with Zina during my support request, and I couldn't be more satisfied with the service I received. From the moment I reached out, Zina was prompt, professional, and incredibly friendly. She took the time to listen to my concerns and thoroughly understood my issue. Zina was patient, explaining every step of the process in a way that was easy to understand. I appreciated her attention to detail and willingness to go the extra mile to ensure my problem was resolved. Not only did Zina provide a solution, but she also offered helpful tips to prevent the issue from happening in the future. Her positive attitude and commitment to customer satisfaction truly made a difference in my experience. Overall, Zina exemplifies what excellent customer service should be. Thank you for your help, Zina!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 26, 2024
Great app!!Very easy to navigate and very friendly customer service who are always ready to help..!Thanks again
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
Rita helped me a lot! I was dealing with a weird issue and she helped me to fix it. Thanks Rita!!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
Very positive experience. Celia solved all my doubts in a very effective way. Very happy with the service
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
Le service après-vente fait par Maria était rapide et a permis de résoudre mon problème en quelques minutes !! Je recommande !
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 26, 2024
Rfimp helped me with the mapping process and it worked like a charm. Gave me some advice with the extra options the supplier had and helped me with screenshots so it made it very easy to make some changes. Thank you!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team