All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 20, 2024

Great customer service. Zico was particularly helpful! Instant responses and logged into my system to fix an error for me.

Store

Woofasa

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 20, 2024

I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily learn like me started from scratch and customer support always there to follow you step by step! Amazing app, friendly user features, friendly customer support, all good!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 19, 2024

I enjoyed chatting with Vivian. She was a big help with identifying problems and using her critical thinking skills to resolve them.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 19, 2024

Exceptional customer service from Myra! She dedicated at least 30 minutes to patiently helping me resolve a shipping and sourcing issue. I've tried several drop shipping apps, but Dsers stands out as the best. Thank you so much, Myra!

Store

Apuras

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 19, 2024

Die DSERS-App nimmt einem schon richtig viel Arbeit ab und lässt mich im Dropshipping viel Zeit sparen. Auch der Kundenservice ist wirklich genial - ich habe diesen bereits zweimal kontaktiert und mir wurde erfolgreich, schnell und freundlich geholfen.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2024

Rfimp was outstanding. They jumped right in to check my warning. All is good. I appreciate the quick response. Thank you - I will sleep better tonight now that I have that taken care of. This App is awesome to work with.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2024

Wendy is very good.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2024

They were extremely helpful and super accurate with the help. Response time was very quick as well!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2024

I would definitely use this app and if I ever need assistance I truly hope I get Neva to help me. Neva was eager and willing, helpful and knowledgeable. You can't ask for more. Thanks, Neva!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2024

Support is fantastic and fast. Also in late evening hours :-)

Store

CHITEK

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2024

Esfania was helpful and solved my problem

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 18, 2024

Aplicativo extremamente fácil de usar, facilita demais a importação dos produtos e de avaliações, além de ter um suporte de primeira qualidade, logo que chamei me responderam e me ajudaram! Com muita paciência e tranquilidade, só tenho a agradecer e recomendar! Obrigado!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 18, 2024

Awesome service.. Easy to communicate my questions.. responded very quickly.. and walked me through all that I needed..thank you for going over and above ...

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 17, 2024

Today, I was assisted and helped by Celia with a very complicated problem with one order. She helped me solve the problem successfully! She was so nice, polite and patient! I was impressed about the service I got! Thank you so much Celia for your time and help! Great job!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 17, 2024

I'm brand new to the ecommerce space and I had difficulty getting an order to map over properly. Rin came to the rescue. Rin was helpful, patient and walked me through the entire process...even when I got lost! I would recommend the live chat simply based on my experience with Rin. I sure hope that Rin is able to assist me every time I need help. Keep up the great work!!!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 17, 2024

Great support from Villanelle

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 17, 2024

Holly support was top class, she stayed with me and explaining everything and if i had issues she would correct the issues and send screenshot, can not fault the support nor can i fault the app!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 16, 2024

I highly recommend Dsers to any dropshipper! It’s packed with all the features you need to run your business smoothly, and even beginners like me can learn everything from scratch. Special thanks to Chloe from customer support—she was fantastic, guiding me step by step through everything. The app is super user-friendly, the features are amazing, and the support team is so friendly. It’s been an incredible experience so far!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 16, 2024

Very good and kind customer service by Olivia. I was having questions about roll-back orders and Olivia helped me along the way patiently. Thanks a lot.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 16, 2024

Sandy is the best, she was very helpful, I really recommend her.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team