All reviews

Rating Breakdown

  • 5
    98% (5,272 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,341)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2024

I faced several problems and difficulties at the beginning I contacted customer service The employee Lucy provided me with all the solutions and implemented the solutions herself as well She was in constant contact until all the problems were resolved and all the inquiries I submitted were clarified Very happy with customer service of this quality and speed of implementation and response

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 23, 2024

I have been using DSers on all of my stores for the last 2 years and the service is great, I am very happy with it, whenever I need help I can speak to someone very quickly. I have just spoken with Zoe who was very kind and helpful and has fixed my problem very quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 22, 2024

Adele support was amazing! She quickly helped me with my issue and explained everything clearly. Her friendly attitude made the whole process so much easier. Thank you, Adele, for the great support!

Using app

About 2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 22, 2024

Great way to generate extra revenue for a small business

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 22, 2024

Big thanks to the support team, especially Olivia, for their professionalism and prompt assistance! She quickly understood my issue, found a solution, and helped set everything up perfectly. It’s such a pleasure to work with such a responsive and competent team! Thank you for the excellent service!

Store

Glamzes

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 22, 2024

Merci a Vivian d'avoir régler mon soucis en 2 min alors que je galère pendant 1 mois

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 22, 2024

Excellence, very professional people. It really relive me as beginner, whom to trust. But Dsers prove I am in right place. Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 22, 2024

Service client très réactif, notamment un retour très positif et qui m'as permis de régler mon problème avec Raphaël, Merci !

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 22, 2024

very good help me with my order thank you very much

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 22, 2024

Très bon service, réponse rapide, des fois c'est compliqué de trouver des reponses soit même, mais en demandant de l'aide, je ne suis pas déçu. Merci+++

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 22, 2024

good service

Store

nistore

Using app

About 1 month

Total reviews

17

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2024

veri helpful thanks esfania

Store

MSTC

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2024

Thanks Villanelle for ur help, very good support !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2024

I was experiencing issues with my orders in DSers due to a new policy in the country where I make sales. The support team was extremely quick and answered all my questions, as well as providing assistance to overcome the problem. I’m very grateful for the support and highly recommend the app.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2024

Perfect fast support from Zico

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 21, 2024

Had help from Wendy troubleshooting an issue with my account. She sorted it over three emails and all within the hour. Cannot fault her service. Thanks Wendy

Store

3IXIE

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2024

Thank you Rfimp You were to the point, polite and oh so knowledgeable. You are an asset to your company. I appreciate you. Thank you for the information and I hope you have a great day and and if you celebrate......Happy Thanksgivings.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2024

I’ve used this app on & off for a while now. It’s easy to use & synch inventory. Jeffery was especially helpful when I messed up my account. Even answered in the middle of the night within minutes & got me working again. Excellent customer service

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2024

Very good response on Messenger Chat. Seemed very helpful and forward thinking. Good to do business with!

Store

AURAFYE

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 21, 2024

L'application est plutôt simple d'utilisation, et si vous avez un problème leur SAV est ultra-réactif. Question posée à 17h50 ; à 18h02 mon problème été résolu. Merci DSers !

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team