DSers: Dropship+AliExpress+AI for Shopify

DSers: Dropship+AliExpress+AI

Automated dropshipping with AI&AliExpress/Alibaba/US supplier
Rating
4.9
Feedback
5,258
Reviews
Chart
#485
Shopify

All reviews

5 / 5 Share
Dec. 4, 2024

Raphael responded super quickly and solved my problem. Very nice contact. Any time!

Store Using app Total reviews Average rating
EVARELLE 3 months 2 5.0
Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 4, 2024

I contacted Lucy in Dser customer service and she was very helpful and knowledgeable and she could resolved the issue at first contact. very happy with the service.

Store Using app Total reviews Average rating
LittleOzKid 6 months 2 5.0
Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 4, 2024

Quick and clear customer service. I've tried many fulfillment apps, and so far, this is the best for my business needs

Store Using app Total reviews Average rating
SMRT Home 2 months 1 5.0
Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 3, 2024

Zico provided exceptional customer service and truly exceeded my expectations in every way. From the very beginning, he demonstrated a remarkable level of patience and professionalism that immediately put me at ease. As someone who is new to the eCommerce industry, I was initially overwhelmed by the situation, but Zico’s clear communication and expert guidance turned what could have been a stressful experience into a seamless and straightforward process. He not only addressed my concerns promptly but also took the time to explain everything thoroughly, ensuring that I understood each step. His dedication to making sure the issue was resolved efficiently was evident in the way he handled my queries with care and attentiveness. It’s rare to encounter such high-quality customer service, and Zico’s commitment to excellence truly stood out. Thanks to his support, what seemed like a complex problem was resolved with ease, leaving me both impressed and grateful. I cannot recommend Zico highly enough for his exceptional service and the professionalism he brings to his work.

Store Using app Total reviews Average rating
Binh’An Market 25 days 1 5.0
Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 3, 2024

Excellent support, and the best in business

Store Using app Total reviews Average rating
أنية المنزل Over 1 year 13 4.7
Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 3, 2024

Zico was amazing! Quick replies and was very detailed in his explanations. He sent screenshots for EVERYTHING! This was so helpful as i'm a visual learner. I'm just starting to get orders but the set up has been great and certainly better than AUTODS.

Store Using app Total reviews Average rating
The Bling Haven 7 months 3 5.0
Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 3, 2024

Had an exceptional support from Vivian today, and I’m very pleased by the level of professionalism and willingness to solve all my issues. Bravo and keep it up!

Store Using app Total reviews Average rating
MORK STORE 2 months 2 5.0
Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 3, 2024

The app is easy to navigate, easy to read but packed with useful information. Customer Service through the Live Chat is Amazing. Representative was with me in less than a minute. I hope you get to interact with Vivan. I'm sure all the representative are great but she is quick, resolved the problem in less 5 mins, complete with picture so that you know where to click or enter info, friendly and professional. No question, DSers is there to help you win at your business. Thank you again Vivan!

Store Using app Total reviews Average rating
Buckee Shop About 2 months 2 5.0
Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 3, 2024

感谢Selena的耐心解答,帮我顺利发出了订单,有在线客服的帮助真的太好了

Store Using app Total reviews Average rating
Aoxun 5 months 2 5.0
Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 3, 2024

I connected to Vivian and got answer to all my questions in minutes. She supported in a very kind way and deeply analysed the soluitions for my questions. She served best in class customer journey. Thanks a lot Vivian!

Store Using app Total reviews Average rating
Romevest About 1 month 1 5.0
Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share
March 3, 2025

J'ai eu un problème dans l'application que je n'ai pas pu résoudre depuis 2 jours. Heureusement, quand j'ai contacté le support, Neva (un agent) a résolu mon problème en quelques minutes seulement. Merci beaucoup, NEVA pour ton service impeccable et tes réponses rapides et claires.

Store Using app Total reviews Average rating
Automobile About 1 year 3 5.0
Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 2, 2024

the app is free to use better then other fake overprices fulfillment apps like AutoDS or Zendrop or any other apps. they dont charge any fee and customer service is very quick and helpfull. Rita from DSers team helped with sync issue of orders , she is gem and very helpfull. i recommend this to all even if u r starting or at advanced level dsers is must have app for dropshipping business.

Store Using app Total reviews Average rating
Reliable Bands Over 1 year 6 4.5
Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 2, 2024

Fui muito bem atendida! sempre prontos para ajudar, eu amo o atendimento de vocês obrigada

Store Using app Total reviews Average rating
Dr Outlet 8 months 1 5.0
Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 2, 2024

The customer service is very helpful and has a wide range of products.

Store Using app Total reviews Average rating
TIDYSAVANT 20 days 1 5.0
Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 2, 2024

Perfect customer service. Patient and attentive. Tried multiple angles to sort out my problem.

Store Using app Total reviews Average rating
HAPPY FOOTIES 3 months 1 5.0
Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 2, 2024

I would like to express my sincere appreciation for Selena's exceptional assistance. She addressed all of my queries with professionalism and efficiency, ensuring that I was completely satisfied with the support provided. I am extremely pleased with her help and am happy to give her a well-deserved 5-star rating. Thank you, Selena!

Store Using app Total reviews Average rating
Darctic 5 months 1 5.0
Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 1, 2024

Aurora has went above and beyond to assist me today. She is so smart and patient. I received a 5 star service from her. She is the best!

Store Using app Total reviews Average rating
benedore 18 days 1 5.0
Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 1, 2024

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast. Vivian from support handled it all via Messenger. We sent screenshots back and forth until the issues were resolved. She is excellent!

Store Using app Total reviews Average rating
Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 1, 2024

Chrissy helped me so professionally and with a lot of patience. fantastic service and credit to the team. if i have any problems in the future i hope Chrissy is available to help me

Store Using app Total reviews Average rating
WhiskerDen About 1 month 1 5.0
Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share
Dec. 1, 2024

Live chat support agent , Maria was incredibly quick and knew exactly how to fix the issues I had , thank you.

Store Using app Total reviews Average rating
SadGarf 11 months 1 5.0
Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

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