All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 7, 2024

Rita was very helpful and solved my login issues very quickly. Great service.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 7, 2024

Fui atendida pela colaboradora Gloria, aqual com seu profissionalismo exemplar me sanou todas as dúvidas com total clareza. Com isso poderei dar continuidade ao processo de estruturação da minha loja. Gratidão por terem profissionais desse nivel!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 7, 2024

Many thanks to Celia for her help! She responded quickly, answered all my questions patiently and thoroughly, and resolved all my issues. Whether it was product information or after-sales service, she was very professional and attentive, making my shopping experience enjoyable. With such excellent customer support, I feel much more confident shopping here!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 7, 2024

DSERs is really great and uncomplicated and makes the work a lot easier. The support (especially Aimee) is great and was able to help me with my problem within a few minutes, which would probably have taken hours to identify. I can only recommend it

Store

Pamaro

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 6, 2024

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Nov. 6, 2024

I recently had the pleasure of working with Blanka from the DSers support team, and I couldn’t be more impressed! Blanka is truly a standout agent who brings expertise, patience, and a problem-solving attitude to every interaction. She went above and beyond to make sure my issues were resolved quickly and effectively.Blanka’s deep understanding of DSers and dropshipping, in general, is remarkable. She guided me through every step with clear, detailed explanations and even shared helpful tips that I hadn’t thought of before. It’s rare to find someone with such thorough knowledge! Thank you so much!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 31, 2025

Elora did a very nice work and helped me solving some issues. Top quality and kindness. I really recommend app

Using app

11 months

Total reviews

43

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Nov. 6, 2024

best customer service ever Rita helped me alot

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 5, 2024

Sandy was very helpful and resolved my issues quickly, very reliable.

Store

Masons

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 5, 2024

I HAVE BEEN ATTENDED TO BY BLANCA. SHE WAS VERY KIND AND PATIENT. THE SCREENSHOTS MADE IT IMPOSSIBLE FOR ME TO GET LOST IN THE EXPLANATIONS. IT WAS PERFECT. THANK YOU BLANCA

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 5, 2024

Had a problem with fulfilling my orders, contacted customer service, and had a pleasure to be connected to Chloe. She was extremely friendly and patient, helped me solved the problem in the end. Very grateful!

Store

Ryvía

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

Very helpfull answer all my question by taking her time and showing properly with patience

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

I am incredibly grateful for Luna amazing assistance! She went above and beyond to help me with every detail, always responding quickly and with great patience. Her expertise and support made a huge difference, and I couldn’t have asked for a better experience. I highly recommend Luna to anyone needing reliable, dedicated, and genuinely helpful service!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

very helpful and prompt

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

Vivian was amazing with her service. She was able to help figure out the issue and fix it. Thank you for your service

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

the support was very helpful

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

PERFECT THANK YOU

Store

Ma boutique

Using app

17 days

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

I recently had the pleasure of getting support from Villanelle on the DSers team, and I can't recommend Villanelle enough! Villanelle was incredibly fast, efficient, and effective in addressing my issue. From the moment I reached out, Villanelle was attentive and made sure to understand my concerns thoroughly. Villanelle was also very patient, taking the time to explain how the DSers processing system works, which really helped me grasp everything better. What impressed me the most was how Villanelle made the entire process feel seamless and stress-free. My problem was solved in no time, and I truly appreciate the excellent service! If you ever need support, I highly suggest reaching out to Villanelle; you won't be disappointed!

Using app

Over 2 years

Total reviews

20

Average rating

4.4

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

DSers est une application incontournable pour les marchands Shopify en dropshipping. Elle simplifie la gestion des commandes en permettant de traiter des centaines d'achats en un clic, tout en optimisant l’approvisionnement avec AliExpress. Son interface intuitive et ses fonctionnalités d'automatisation vous font gagner du temps et réduisent les erreurs. Parfait pour booster l’efficacité et l’échelle de votre business. Je recommande vivement pour un dropshipping plus rapide et efficace.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 4, 2024

A1 top service,Sans was brill sorted my problem out in 2 minutes, with support like that you are on to a winner would definitely recommend

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team