All reviews

Rating Breakdown

  • 5
    99% (29,846 ratings)
  • 4
    1% (353 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 31, 2024

Helped me understand better

Store

My Store

Using app

1 day

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

*Sandy* was incredibly helpful on the DSER app. Their expertise and patience made the process so much smoother. I truly appreciate their dedication and excellent support. Thank you, Sandy, for going above and beyond

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 31, 2024

Ótimo atendimento que recebi pela da colaboradora Lena, muito atenciosa e educa, resolveu o meu problema de imediato. Muito Obrigado pelo suporte Lena e ao Dsers.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

I messaged in today because I was having an issues with my products saying sold out. My DSers account management helper made it so simple for me to fix the problem. Isak was an amazing help and was such a pleasure to work with. Thank you to him and I would work with him anytime. I appreciate his timely response and quick help.

Using app

About 1 month

Total reviews

4

Average rating

4.5

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 31, 2024

DSers has been a game-changer for my dropshipping business! The platform is super intuitive and makes managing orders so much easier. The ability to bulk place orders and sync products seamlessly with Shopify has saved me tons of time. Customer support is responsive and always helpful. Highly recommend for anyone in the dropshipping space!

Using app

15 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

This is what customer service should be like. Lena was very professional,she was able to isolate my problem and give ma a fix that works. Great job Lena.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

Zoe was super helpful. I was completely over my head and didn't know what I was doing she helped me, and I will definitely be back. Thank you, Zoe.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

quite useful app and amazing customer from their team member Blanca resolved my issue with a few minutes I'm impressed with how caring they are about their customers

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

Today i worked with villanelle. And she helped me too much for fulfill my order. She was very helpful and patient with me through everything. Thankyou villanelle............

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

DSers has to be the best DS service out there. The support they offer can not be competed with. In a business that moves fast, Dsers is the ideal partner. Thanks to Lucy and Chloe Their working speed and communication is amazing!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

Super conseils, réactif

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

Excellent service, I'm thinking of Blanca who was so helpful and quick to analyze my situation. She was able to answer my questions and unblock my situation quickly. Thank you Blanca.

Store

DIVANA

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

I can't recommend Chole enough for anyone looking to excel in dropshipping! From start to finish, Chole has been an exceptional supporter, guiding me through every step of the process with unparalleled expertise and dedication.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 31, 2024

Tenia muchas dudas sobre las funciones de Dsers y Krystal fue de muchísima ayuda, me tuvo mucha paciencia y me enviaba imágenes de referencia de las instrucciones paso a paso lo cual super agradezco!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 30, 2024

I am new to that, and really their customer support team is very helpful and patient to explain to me and help me understand the process. I got a good help from Chloe and really appreciate her patience and politness

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 30, 2024

ótimo atendimento! excelente comunicação!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 30, 2024

I had problem with out-of-stock on my store. I contacted Dser to ask support and a staff named "Vivian" promptly gave me useful instructions with clear screenshots and videos. I managed to solve the problem quickly. I'm happy with customer service from DSer and thanks again Vivian.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 30, 2024

Selena, thank you very much for your help, it solved my problem, I really appreciate it.

Store

Lisenen

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 30, 2024

I greatly appreciate the prompt and efficient support provided by the DSers Support team, especially Myra, who was instrumental in resolving the issues I was facing. Thank you, Myra—you are outstanding! My sincere thanks also go to the entire team for their excellent work. Keep up the great job!

Store

Shipeez

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 30, 2024

Vivian helped me very professionally. She spoke to me very friendly. Her service is really an added value. Really a topper. Thanks to her help I can now continue with my store. Thanks again Vivian, you are the best.

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team