All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2024

Buen servicio tecnico

Store

Bubaa

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

quick solution by Rita, 10/10

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 20, 2024

Chère Zina, Je tiens à te remercier chaleureusement pour l'aide précieuse que tu m'as apportée pour assurer le bon suivi des commandes de ma boutique. Ton expertise et ta disponibilité ont été d'une grande aide et m'ont permis de mieux organiser et sécuriser ce processus essentiel. Grâce à toi, je peux désormais aborder cette étape avec plus de sérénité, en ayant l'assurance que tout se déroule dans les meilleures conditions. Ton soutien a été inestimable, et je suis sincèrement reconnaissante pour ton investissement et ta générosité. Encore merci pour tout, et au plaisir de collaborer à nouveau avec toi à l'avenir ! Avec toute ma gratitude, Annie Bouchard Boutique Annie-Mo

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 28, 2024

Vivian was very attentive and answered all my questions. He assisted me from start to finish. Thank you so much for your support!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Olivia was amazing!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Incrível solução para dropshipping! O DSers é simplesmente essencial para quem trabalha com dropshipping via AliExpress. Este aplicativo revolucionou a forma como eu gerencio minhas operações diárias. Com ele, consigo encontrar fornecedores mais baratos e confiáveis, importar produtos de várias fontes e ainda otimizar meus lucros. A funcionalidade de fazer pedidos em massa é um grande diferencial – consigo processar centenas de pedidos com apenas um clique, economizando um tempo precioso. Além disso, o recurso de automação que rastreia automaticamente o status dos pedidos e pacotes facilita muito a gestão, especialmente quando você está lidando com várias lojas Shopify. O DSers tornou minhas operações mais rápidas, eficientes e lucrativas. Recomendo fortemente! Amazing Dropshipping Solution! DSers is simply essential for anyone working with AliExpress dropshipping. This app has revolutionized the way I manage my daily operations. With it, I can find cheaper and more reliable suppliers, import products from various sources, and optimize my profits. The bulk order feature is a game-changer—I can process hundreds of orders with just one click, saving valuable time. Additionally, the automation feature that automatically tracks order and package status makes management so much easier, especially when dealing with multiple Shopify stores. DSers has made my operations faster, more efficient, and more profitable. I highly recommend it!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 27, 2024

Jacinta was very helpful when I couldn't access my app. She was very patient and professional as we together navigated through what I thought was a huge mess! She untangled it like the professional that she truly is. Thank you Jacinta!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

it helps and solves everything for you. wonderful customer service that helps you immediately and is with you from the start until they help you solve your problem

Store

Elicon

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Thank you so much, Luna for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions. Keep up the great work, Luna!

Store

My Store

Using app

About 22 hours

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Thank you Chrissy for your great support and providing solid instructions to help me resolve my issue with DSer products showing "sold out" on my shopify store front end.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Célia me ajudou muito, obrigado pelas explicações, tirou todas as minhas dúvidas. Recomendo muito o dsers enquanto não tem um fornecedor direto para os produtos, é um app que salva muito a nossa vida. Mais uma vez obrigado.

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

A big thank to Rita for helping me with fixing a problem with pushing products to Shopify. Thank you!!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Tiffany was great she helped me with my problem immediately and was very pleasant. Thank you soo much Tiffany

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Rita was very helpful!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Muito satisfeita com o atendimento da atendente Célia! Muito paciente e atenciosa!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

The supporting team is amazing. I've had Lily, she helped me immediately and was very kind. Thank you Lily

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 27, 2024

Had a quick question about a minor point of confusion regarding fulfillment. Aimee helped me out quickly, and my issue was sorted! Love her positive attitude during the whole thing!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

They are super helpful especially. Rfimp help was above and beyond with help

Store

Koazzi

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

Até o momento, muito bem atendido, o pessoal do suporte ajuda muito e busca as resoluções. Nada a reclamar. Parabéns!

Using app

6 months

Total reviews

7

Average rating

3.6

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective Thanks again Chrissy

Store

Naka

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team