DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,093
chart
#318
All reviews
Rating Breakdown
Review RSS Feed
Aug. 30, 2024
Ótimo atendimento prestado pela Rin. Muito paciente e me ajudou muito.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 30, 2024
When I encountered technical issues with my store, I turned to DSERS’ customer service live chat feature. The support team quickly resolved a very frustrating issue, demonstrating exceptional professionalism and helpfulness throughout the process. Blanca, one of the chat agents, was particularly outstanding. She made the entire experience significantly less stressful with her efficient and friendly assistance. Thank you, Blanca, for swiftly resolving my issues! DSERS has proven to be an invaluable tool for running my dropshipping store smoothly. I highly recommend their services to anyone in the e-commerce space.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 29, 2024
Fiquei muito, mas muito satisfeito mesmo com o atendimento prestado por sua colaboradora "Zoe", uma menina muito prestativa que lidou pacientemente com minhas dificuldades de resolver o processo de integração entre as plataformas Shopify e AliExpress. Vocês estão de parabéns por contar com um atendimento humanizado que nos deixa seguros e tranquilos para continuar realizando nossos negócios sabendo que podemos contar com uma equipe de suporte tão especializada. Nota 100.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Blanca was amazing, she helped me out, big! hopefully when I need help again, which I will, we get connected! Thanks
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Rfimp helped me to sync my order with shopify .It was very helpfull! Also he tought me how to chnage supliers when I need to change supliers. He sent me the blog with videos for me to learn how to change the suppliers.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Zina offered fast and friendly support and quickly answered all of my questions.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
I was very please with the quick service from Wendy at Dsers, answered all my questions in a clear way with screenshots to help me and solved my problem, I am very happy to be with Dsers.
Using app
Over 2 years
Total reviews
4
Average rating
5.0
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Awesome customer support, they are the absolute best
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
"Thanks so much, Zico, for your quick and friendly help! You made the process easy and stress-free. I appreciate your patience and clear guidance. Keep up the great work!"
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
They immediately solved my problem and took care of me.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Quick Service, attentive and helpful. Contact to get something done and was resolved within minutes. Great service.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
When I was trying to fulfill an order, no shipping options were showed. I contacted support and the issue was resolved within a few minutes. Also, the service agent, Aimee, was very friendly
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Zina the best
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Aimee was awesome assisted me with everything I needed, Thank you
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 29, 2024
Wendy is fast on get the help I needed and go beyond the help with just answer my question but also show me step by step to get it right.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Vorrei ringraziare per il supporto che ho avuto di Vivian, veloce e super efficace. Adesso che ho visto come funziona spero sempre di averla qui!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Merveilleuse conseillère qui m'a énormément aidé pour trouver des solutions rapidement. Je ne fais que recommander !
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Colleen was very helpful to adjust my price view to canadian, fast service and very polite! Thank you
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Colleen really helped me a lot! Great guy.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 29, 2024
Colleen was quick and efficient, cleared all m doubts.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team