All reviews

Rating Breakdown

  • 5
    99% (29,846 ratings)
  • 4
    1% (353 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2024

Bonjour, Je tiens à vous remercier chaleureusement pour l'aide précieuse que vous m'avez apportée. Je viens d'ouvrir une boutique en ligne, et j'avais des difficultés à passer ma première commande en raison d'un message d'erreur concernant l'expédition. Grâce à vos explications claires et à votre réactivité, mon problème a été résolu rapidement et efficacement. J'ai particulièrement apprécié la rapidité de nos échanges et votre efficacité. Encore merci pour votre soutien et votre professionnalisme. Bien à vous, Pierre

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 28, 2024

DSers provides 24/7 live chat support. When I needed help, the support was available almost instantly. The staff member, Zina, was very friendly and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

I had some issues with placing the order, but Wendy explained everything for me. I'm so satisfied!

Store

Clyron

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Hi, I encountered a shipping issue with my order and received a confusing message about SKU selection. Dsears' support team quickly stepped in and provided excellent assistance. They promptly analyzed the problem, offered clear instructions, and helped me identify an alternative SKU that resolved the shipping issue. Their quick response and effective solution were greatly appreciated. Highly recommend Dsears for their outstanding support!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Great customer service. Selena solved my issues very quickly, great help

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Vivian was very attentive and answered all my questions. He assisted me from start to finish. Thank you so much for your support!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Staff were really helpful and friendly, Colleen was very approachable.

Store

Bubbuyz

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 28, 2024

Olivia was amazing!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Great experience with customer service !!!

Store

Zottrg

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

problem was solved, great experience with DSERS agent

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Incrível solução para dropshipping! O DSers é simplesmente essencial para quem trabalha com dropshipping via AliExpress. Este aplicativo revolucionou a forma como eu gerencio minhas operações diárias. Com ele, consigo encontrar fornecedores mais baratos e confiáveis, importar produtos de várias fontes e ainda otimizar meus lucros. A funcionalidade de fazer pedidos em massa é um grande diferencial – consigo processar centenas de pedidos com apenas um clique, economizando um tempo precioso. Além disso, o recurso de automação que rastreia automaticamente o status dos pedidos e pacotes facilita muito a gestão, especialmente quando você está lidando com várias lojas Shopify. O DSers tornou minhas operações mais rápidas, eficientes e lucrativas. Recomendo fortemente! Amazing Dropshipping Solution! DSers is simply essential for anyone working with AliExpress dropshipping. This app has revolutionized the way I manage my daily operations. With it, I can find cheaper and more reliable suppliers, import products from various sources, and optimize my profits. The bulk order feature is a game-changer—I can process hundreds of orders with just one click, saving valuable time. Additionally, the automation feature that automatically tracks order and package status makes management so much easier, especially when dealing with multiple Shopify stores. DSers has made my operations faster, more efficient, and more profitable. I highly recommend it!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 27, 2024

Luna was great at explaining how Tracking works!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Thank you so much Chrissy for you help. She was very patient. She was very helpful, responsive and friendly. she went above and beyond to address my concerns/issues with fulfilling my orders. I appreciate her professionalism and the timely manner in which she handled everything. I would definitely reach out to her again!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Dsers team - Chloe was really patience enough to guide me setting up and integrating my shopify store.She answered all my queries in a professional manner.

Store

Trocasy

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 27, 2024

customer support service is amazing for quick solving problems with a patience and professionality. Until now I met Zina, Cloe and Villanelle. All are extremely respectable and professionals. Many Thanks to Dsers staff

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

O suporte fez um excelente trabalho, foi muito paciente e atencioso mesmo eu ter demorado mais um bocado uma vez, melhor experiencia que tive na dsers até agora.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Jacinta was very helpful when I couldn't access my app. She was very patient and professional as we together navigated through what I thought was a huge mess! She untangled it like the professional that she truly is. Thank you Jacinta!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Der Support von DSern hat sich schnell gemeldet und mir bei meinem Problem geholfen. Obwohl die technische Schwierigkeit bei meiner Bestellung auf AliExpress noch nicht vollständig gelöst ist, wurde ich umfassend unterstützt und erhielt hilfreiche Vorschläge zur weiteren Vorgehensweise. Der Service war freundlich.

Store

bavoya

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

Great service. Fast reply from the customer service. Are willing to help and find the solution you're looking for!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 27, 2024

it helps and solves everything for you. wonderful customer service that helps you immediately and is with you from the start until they help you solve your problem

Store

Elicon

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team