DSers‑AliExpress Dropshipping
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Rating
4.9
feedback
5,401
chart
#730
All reviews
Oct. 25, 2024
Hello everyone! I just wanted to take a moment to share my experience with the DSers team, particularly with Chloe. I was in need of some assistance, and Chloe provided me with a perfect explanation that truly helped clarify everything I was struggling with. Her patience and clear communication made all the difference, and I genuinely appreciate the support she offered. It's not every day that you come across such dedicated customer service! DSers has proven to be an outstanding platform, and with team members like Chloe, it's easy to see why. If you're considering using DSers, I highly recommend it. Thank you again, Chloe, for your incredible help!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 25, 2024
Celia was a lot of help for me. I had an issues and she helped solve it right away!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
It was a very helpful experience. Every step clearly explained and the problem solved
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Excelente atendimento da funcionária Sandy. Parabéns.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Sans was AMAZING!! Patient, fast, understanding and kind. Really couldn't ask for more. Thank you!!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
suporte incrivel
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
I am very satisfied with the help Lena gave me. Quick, efficient and all problems were solved :)
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 24, 2024
Open This Dsers
Hi there Thank you so much for taking time to write this feedback to us. Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Oct. 24, 2024
Blanca provided the fastest help I've ever experienced! I had an issue, and she resolved it within seconds. Her support was quick, efficient, and incredibly helpful. Absolutely top-notch service!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 23, 2024
Vivian is awesome for helping me with my shipping fee issues!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 23, 2024
THANKS TO VIVIAN FOR YOUR PATIENCE AND HELP
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 23, 2024
Rin was amazing for me. I was replied to within minutes and sold me issues with mapping suppliers within the first response! I couldn't be happier
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 22, 2024
excellent customer service, respond in minutes and are very thorough and helpful! would highly recommend DS'ers to anyone considering.. makes manging high amount of orders a breeze
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 22, 2024
I tested a lot of Aliexpress dropshipping programs before I settled on Dsers. Their Chrome Extention sending products to the app is amazing and so easy. I got great customer service and it was late at night and the person I chatted to told me they are 24 hour support.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 22, 2024
Excelente plataforma para dropshipping perfeito! Suporte técnico excelente. Estava com um problema para acessar minha conta e o suporte foi muito preciso e atencioso. Super indico!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 22, 2024
I would recommend Dsers to any dropshipper as they have all the essential and more features to run the business , even i beginner can easily learn like me started from scratch and customer support always there to follow you step by step! Amazing app, friendly user features, friendly customer support, all good!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 22, 2024
I had a small problem with Dsers regarding login, but Vivian was very gentle and quick to help me solve it. Dsers' support is great and always ready to help the users.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Dec. 7, 2024
Gloria from DS'er App – Outstanding Support! I had an amazing experience with Gloria from the DS'er app support team. She was incredibly helpful in assisting me with adding a new store and importing over 10 products into it. The service was quick, efficient, and top-notch! I highly recommend DS'er and Vivian’s support for anyone looking to streamline their dropshipping business. Thanks again for the excellent service!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 21, 2024
Using FB Messenger for customer service chat is a pretty efficient method, good on DSers' part. Sandy did a good job.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team