DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,106
chart
#318
All reviews
Rating Breakdown
Aug. 27, 2024
Thank you Wendy from Dser. When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 27, 2024
Had a quick question about a minor point of confusion regarding fulfillment. Aimee helped me out quickly, and my issue was sorted! Love her positive attitude during the whole thing!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 27, 2024
Chrissy provided a great service and answered all my questions on time.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 27, 2024
Great customer service
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
They are super helpful especially. Rfimp help was above and beyond with help
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
Great customer service. Bianca solved our issues very quickly, great help
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
Holly helped me out so much! I made a VERY TANGLED mess of my emails etc., and was beyond confused. she patiently helped me fix it. Thank you so much Holly, and DSers!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
I encountered a subscription issue with DSers where I was billed for a feature I hadn't used. I reached out to DSers support, and Villanelle promptly assisted me in resolving the issue. Thank you, Villanelle, for your support and for directing me to the right department
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
Atendimento da Dsers perfeito! Resolveu meu problema prontamente!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
Lucy seu atendimento perfeito e muito profissional muito obrigado
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
I have some issues and reached out to DSer for help. The Customer Service support from Blanca, the lady who handle my problem was so great. She was very profession, and patient in dealing with what I told her I was experiencing. Overall, I will say she offered me a great customer service support
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
I talked with Blanca right now by messenger and she solved my problem in a few minutes. I'm very happy with her way of helping me being polite and friendly waiting for me to try to do what I needed. Thank you very much.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
Até o momento, muito bem atendido, o pessoal do suporte ajuda muito e busca as resoluções. Nada a reclamar. Parabéns!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
I recently had an issue with my order, and I had the pleasure of being assisted by Holly from customer service. She was incredibly helpful, patient, and attentive throughout the entire process. Holly went above and beyond to ensure that my problem was resolved quickly and efficiently. Her professionalism and dedication to customer satisfaction were truly impressive. Thank you, Holly, for your outstanding support! I truly appreciate your help and am very satisfied with the service I received.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 26, 2024
Chloe helped me resolve a problem i had with my orders that where not coming true, very satisfied with their services!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
muito bom
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
Estava com algumas dúvidas e meus mentores particulares não me esclareciam. ENTREI EM CONTATO DO O CHAT DO APP DSers-AliExpress Dropshipping E TODAS MINHAS DÚVIDAS FORAM ESCLARECIDAS COM MUITA CLAREZA E DETALHES. RECOMENDO ESSE TRABALHO A TODOS QUE PRECISAREM!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Chrissy helped me with my problem and gave me many solutions for it. She was very respectful and nice, I recommend the DSers customer support, if you have any problems.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 26, 2024
Atendimento rápido e eficiente... Resolvi meu problema com 2 cliques... Muito obrigado Chloe...
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team