DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#730
All reviews
Review RSS Feed
Oct. 17, 2024
Olivia was great! I had help right away and my problem was solved.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 17, 2024
Bon service client de Raphaël.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 17, 2024
I am extremely happy with this tool, especially the outstanding customer service. The support team is always available to assist with any issues, no matter the time. Special thanks to Zoe, who helped me resolve a mapping issue with patience and excellent communication. Highly recommended!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 16, 2024
Fui muito bem atendido pela Esfania, foi rápida e objetiva na resolução do meu problema, além disso é muito simpática e educada.
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 16, 2024
Neva did a great job of working through my questions and providing screenshots to help me comprehend my questions and help me to learn new features I didn't know existed previously. Very patient and upbeat during the interaction. Thanks again Neva Jim
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 16, 2024
Estou tendo uma experiencia excelente com a Dsers - AliExpress. Plataforma fácil de mexer e pratica, e se conecta de maneira eficaz com a AliExpress, de modo que me economiza tempo e traz praticidade para minha loja. Tive um problema com um produto que o cliente queria trocar a cor, e contactei o atendimento da Dsers e com menos de 5 min o suporte (Wendy)me explicou tudo e resolvi meu problema. Resumindo além de ser uma plataforma pratica e fácil de mexer tem um suporte incrível.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 16, 2024
Customer service is amazing, Sans help me. My issue was resolved in under a minute!!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 15, 2024
Rita was wonderful. I was in tears until I spoke with Rita. She made everything right. She is such an asset to D'Sers. My first orders, I thought it was a disaster but Rita saved the day! Yay!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 15, 2024
Dsers was helpful in looking at the status of an order and helped provide useful information.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 15, 2024
I had a problem with my shipping settings and I got a very fast, precise & kind support from Hayley and Dylan, who solved the problem in less than a day. Therefore, I am very satisfied by the customer service. Thanks a lot! Nico
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 15, 2024
I recently had an issue while managing my dropshipping store, and DSers support came to the rescue! Their team was incredibly responsive and knowledgeable. What really stood out to me was how patient they were, guiding me step by step to resolve my problem. I felt like they genuinely cared about helping me succeed, and they didn’t stop until everything was running smoothly again.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 14, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Oct. 14, 2024
"I had a great experience with Aurora, who was my representative. As someone new to this process, I felt a bit lost, but Aurora was incredibly knowledgeable and took the time to guide me through everything. Their patience and clear explanations made a big difference. I truly appreciate the help!"
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 14, 2024
Have been using dsers for almost 3 years now, love it.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 14, 2024
Great Service! Maria really helped me with my problem and I was able to finish my task fast!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 14, 2024
Rita helped me solve my problem with tracking numbers in just a few minutes... all the best to Rita
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 14, 2024
I had some issues with my supplier cancelling orders, which led to syncing failures. Zico from the support team promptly helped me solve the issue. I am genuinely impressed by how the DSers support team operates. They reply in under a minute and find solutions to complex problems. Very well done
Store
My Store
Using app
18 days
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 13, 2024
Agradezco mucho su ayuda, soy principante y he tenido muchas dudas que aclare gracias a su apoyo. Muchas gracias
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 13, 2024
Blanca me ha ayudado mucho resolviendo las dudas que tenia sobre Dropshipping, muy amable.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 13, 2024
Very nice and helpfull app , easy to use and have a lot of options and suppliers from ali . You can connect products to your store very easy and that makes the life of dropshipper happier! If only this app gave you the choice to decorate the package of your products with your brand name would be a top top app! But as the very assistant member of help center - Luna explained me they do not have to do with the shipping and that is fair ,so i can communicate with the supplier to do this .
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team