DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,225
chart
#691
All reviews
Review RSS Feed
July 30, 2024
Aimee from Live Chat was an absolute star, very knowledgeable and helpful!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 30, 2024
Wendy is super quick with detecting the issue I was mentioning and came up with clear solution (image + pointer). Super helpful and quick customer support.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 30, 2024
Amazing App and support. Thank you Vivian for solving my issue.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 29, 2024
Great support! The attendant Isak solved all my problems in 20 minutes, super fast and accurate!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 29, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
July 29, 2024
Wendy was so very helpful! I'm new to dropshipping and she walked me through what i thought was a grave error. She gave easy to follow instructions with screenshots and before i knew it the error was eliminated and i was back on track. Excellent customer service!!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 29, 2024
I had issues with order fulfillment because the supplier doesn't deliver to Canada. My other backup suppliers were also unable to deliver to Canada for some reason. Wendy from customer service was very helpful and found a new supplier for me who sells the same product and delivers to Canada, and assisted with changing the supplier for the order. Big thanks!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
July 29, 2024
I was having import and inventory issues and was quickly assisted by Vivian, who promptly and thoroughly explained everything, as well as imported the rest of my missing products! She was very caring, nice, and patient! I will be sure to upgrade to a paid plan soon!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 28, 2024
I received excellent service from Aimee Help even that I had difficulty understanding, was patient and positive Thank you very much much appreciated!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
July 27, 2024
Merci pour votre aide Blanca, vous êtes une personne agréable
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 27, 2024
Agradecido excelente trabajo y atendimiento ràpido
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
July 27, 2024
I found it the most convenient dropshiping app / plugin. it is well designed, never encountered downtime or bugs. Would recommend it to anyone. + Support is fast and efficient ! Overall great experience !
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 26, 2024
Sehr Gute App und Kundenservice
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
July 26, 2024
really quick response times, and they helped with my enquires, and reassured me with how the process works. thanks to Jesse from DSers
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
July 26, 2024
Newly arrived, I find the assistance and customer support super efficient. Reassuring for a start with DSERS. Thanks Holly for U'r help.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 26, 2024
Blanca from DSers has been exceptional! During our online chat, she was incredibly helpful and professional. She guided me through setting up my shipping preferences with great clarity and patience. Her support ensured a smooth experience, and her quick responses were much appreciated. Thanks, Blanca, for your outstanding assistance!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
July 26, 2024
Villanelle was amazing help today , very helpful on going through and sorting the issue i had with my first order. thank you so much
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
July 26, 2024
The support is just great:) they really help a lot
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
July 25, 2024
Vivian was the best of the best, nice interaction and good job to all the team! Great costumer service really ;)
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
July 25, 2024
Reached out for help with a shipping issue and Olivia was extremely helpful! Helped me fix the issue within 5 minutes!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team