DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,119
chart
#316
All reviews
Rating Breakdown
Review RSS Feed
Aug. 25, 2024
Isak help me a lot. Thank you for your excellent customer support!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 25, 2024
Service plus que parfait ! J'étais en difficulté dans une étape et Villanelle a été aux petits soins pour me solutionner mon problème en deux minutes ! Je recommande vivement le chat Dsers, très réactif et performant ! Encore merci Villanelle pour ta patience et ta performance :)
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 25, 2024
I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 25, 2024
This service absolutely matched what I expected.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 25, 2024
Villanelle from support was great, she answered professionally to all of my questions and I have to say the DSers experience until now has been stunning.!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 25, 2024
amazing help by zoe!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 25, 2024
Great service, helped my solve an issue with my orders, due to my own error, very quickly
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 25, 2024
Really helpfull!!
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 25, 2024
Un grand merci à l'assistant pour son aide précieuse et sa patience. Il a pris le temps de bien comprendre ma situation et m'a donné des explications claires et détaillées. Grâce à ses conseils et son expertise technique, j'ai pu optimiser l'utilisation de l'application pour ma boutique Shopify. Cela m’a fait gagner énormément de temps. Je recommande vivement pour la qualité du support et l'accompagnement personnalisé !
Aug. 25, 2024
I’ve been using DSers for a abit now, and it has completely transformed my dropshipping business. The platform is incredibly user-friendly and makes managing orders a breeze. The integration with Shopify is seamless, and the automated order fulfillment is a game-changer. The ability to easily import products and manage inventory is a huge plus. Plus, the customer support team is responsive and helpful whenever I have questions. Overall, DSers is an essential tool for any dropshipping business. Highly recommend!
Store
My Store
Using app
4 days
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 25, 2024
As a first time user, I was placing my first order with DSERS, chrissy was nothing but helpful and polite, she sent me screenshots of exactly what o do, she made the whole process so easy and she responded so quickly! her support has given me knowledge and confidence to place orders going forward. Thank you chrissy!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 25, 2024
The customer service was very professional and patient, and they quickly solved my problem.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 24, 2024
Dsers provides outstanding service. They addressed my inquiries swiftly and resolved the challenges I was encountering at work. Chloe, in particular, was incredibly supportive and played a significant role in assisting me. This level of service definitely deserves a five-star rating. I am deeply thankful for their help.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 24, 2024
I was having difficulty with uploading products to my store and it being shown as sold out when I uploaded them, but when I reached out and spoke with Kristal she was able to help me and get what was wrong fixed right away. Very good service great customer support!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 24, 2024
It was nice support from help center special from Ivan from DSers support team
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 24, 2024
amazing service, for fulfillment and sourcing it is amazing. integrates perfectly with my store and offers the best results compared to any other software designed for the same function. Support is also exceptional, this is essential for anyone's store.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 24, 2024
I couldn't be happier with DSers, they make drop shipping so easy! And their customer service is literally the best on the planet!!! Krystal knocked it out of the park, just WOW!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 24, 2024
I WAS STRUGGLING WITH TECHNICAL ISSUES UNTIL IVAN HELPED OUT AND GAVE ME A FEW TIPS
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 24, 2024
I am not the easiest guy to just take instruction when I am frustrated. But, Vivian understood my frustration and dealt with me in a calm, professional manner. Better yet she explained things to me in a way that made sense. She helped me complete an order to successful conclusion. And it was more than that, she also was able to explain the confusing mapping procedure and other concepts. Vivian was knowledgable and extremely helpful. She was great!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 24, 2024
So far the help center have been very nice , especially Selena whow has been super patient and helpful answering all my requests.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team