All reviews

Rating Breakdown

  • 5
    99% (29,883 ratings)
  • 4
    1% (354 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
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5 / 5 Share

Aug. 26, 2024

I’m very happy with customer service, specifically with Chrissy! Chrissy helped me super fast to resolve the issues I needed resolved. Very professional, kind and effective Thanks again Chrissy

Store

Naka

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 26, 2024

Store

Astreno

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

Aug. 26, 2024

I wanted to contact d sellers because I had trouble navigating the app, my problems got solved quickly and im very happy

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

I've been using DSer for a while now, and it has completely transformed the way I manage my dropshipping business. The app is incredibly user-friendly and efficient. But what truly sets DSer apart is their outstanding customer support. A huge shoutout to Jacinta for being exceptionally helpful and responsive. She went above and beyond to assist me with my questions and made sure everything was running smoothly. I couldn't be happier with the service and support I’ve received. Thank you, Jacinta, and the entire DSer team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

had an issue with inventory and got the help i needed! thank you :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

Super helpful chat support!

Using app

5 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

I Couldn't be happier with DSers. they make my store more affective and easier to use as a dropshipper. but mostly the good thing with DSers is the customer service - Very rare in 2024 so I highly recommend about them you won't regrated the money

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 26, 2024

Great Customer service by Rita!!!

Store

TTrende

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

Rita was quick in responding to all my questions, excellent product knowledge and she was patient while I got everything sorted for my store. Great Work!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

Excellent

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

I had a problem with sync with my Aliexpress account and the support team was wonderful! Lena was solved my problem in a few minutes! Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

I’ve just started using the app, and I’m already impressed! The customer support is fantastic—they helped me get everything set up quickly and answered all my questions. It’s great to have such reliable support right from the start. Looking forward to using DSers more!

Store

Avemos

Using app

--

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 25, 2024

Isak was very helpful and guided me through all the steps necessary to understand how to fulfill the orders!

Store

MobDent

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

Great support and easy to Use. Customer Service is great and helpful. Jesse was great!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

Very friendly and very helpful. I have my website linked to them and it is impressive, I love it.

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Aug. 25, 2024

This was one of the best customer service experiences I've ever had, and I’ll definitely be recommending Rin to others based on this interaction. Thank you, Rin, for making what could have been a stressful situation completely stress-free!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

Rin, muito obrigada pelo ótimo atendimento e profissionalismo.

Using app

7 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

Isak help me a lot. Thank you for your excellent customer support!

Using app

39 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

Service plus que parfait ! J'étais en difficulté dans une étape et Villanelle a été aux petits soins pour me solutionner mon problème en deux minutes ! Je recommande vivement le chat Dsers, très réactif et performant ! Encore merci Villanelle pour ta patience et ta performance :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 25, 2024

I ran into one of the subscription issue with Dsers. Since, I did not used the feature I was billed for it! I contacted the Dsers support where Holly promptly helped me fixing the issue. Thank You Holly for your support and reffering me to the right department. Thank You.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team