DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#730
All reviews
Review RSS Feed
Sept. 30, 2024
So far I'm learning alot. Lena from the support team was very helpful. She was very patient with me, as I posed alot of questions about the issue I was having. Thank you Lena!!
Store
My Store
Using app
1 day
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 30, 2024
J'avais un problème sur une commande et j'ai reçu l'aide rapide de Villanelle qui a été efficace, a résolu mon problème et m'a donné des conseils pour mes futurs commandes.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 29, 2024
Great support service from VIVIAN, I got very quick response and was helped by very friendly staff.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 29, 2024
Selena from DSers support team assisted me with my issue very quickly and new the problem right away. She was extremely helpful and professional. Thank you Selena
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 29, 2024
My problem was solved easily and gently, and without much time, very wonderful
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 29, 2024
assisted by Isak. Solved my problem in a minute. Thank you so much!!
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 29, 2024
Rin was a legend with me, helped me a lot, nice person
Store
My Store
Using app
3 days
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 28, 2024
No one beats Bianca!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 28, 2024
Dear Blanca, I recently had the pleasure of working with you and I couldn’t be more impressed. You were incredibly knowledgeable, patient, and efficient in resolving my issue. From the moment I reached out, you provided clear and concise instructions, ensuring I understood each step of the process. Your professionalism and dedication to customer satisfaction were evident throughout our entire collaboration. Thank you for making a potentially stressful situation so seamless and stress-free!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 28, 2024
Thank you a lot for the support Lucy
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 28, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Sept. 28, 2024
J'ai posé une question technique ce matin et très peu de temps après, j'ai eu une réponse simple, facile à comprendre et des plus explicites. Très satisfait de la réponse et j'ai peu corrigé facilement ma situation.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 28, 2024
Wendy was extremely helpful! I needed assistance on a Saturday morning with an out of stock product someone had ordered and its shipping profile to Sweden. She helped me map a product that was out of stock and even provided a tutorial video to illustrate the correct method. LOVED the DSers-AliExpress Dropshipping assistance. Thank you!!!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 28, 2024
Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 28, 2024
Thanks Dylan for such a timely response, your support really helped me!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 28, 2024
Selena helped me a lot. Thank you very much ..
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
I am very satisfied with the service that was given to me by Jesse from the support team. Helped me with my issue and very quick too!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
I had a hard time to connect on dsers due to technical issue. I sincerely appreciate your help Raphael and Celia, one of the best customer support assistants. They quickly resolve the issue and i can connect it on my shop now. Thank you for your time, the chat was very professional and helpfull. You are the best. Thanks for your patient..
Store
Ma boutique
Using app
About 4 hours
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 27, 2024
Sept. 27, 2024
Excellent Customer Support! I had an issue with the pricing on my store, and I reached out to DSers for help. The support team was incredibly responsive and efficient. They quickly identified where the problem was and resolved it in no time. I truly appreciate the prompt assistance and the professionalism shown throughout the process. DSers has proven once again to have outstanding customer service, and I highly recommend them!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team