All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 10, 2024

Selena was amazing. She spent so much time with me ensuring that I understood everything that I needed to make my new product appear the way that it needed to be displayed. She gave me step-by-step instructions and waited patiently while I completed each of the steps. She provided many screenshots. If I have a problem again, I hope that she is the one who responds every time. Thank you.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

July 10, 2024

Excellent and fast customer service from Colleen at DSERS

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2024

Chrissy was very helpful. I am just learning all about drop shipping and Dsers and Ali Express. She answered all of my questions and spent a lot of time with me. She was very patient.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2024

Rita helped me a lot, solved all the issues and been extremely kind. Thank you very much !

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2024

Dsers is the best tool for dropshipping. The application is simple to use and customer service is very operational

Store

eveillo

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2024

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

I spoke with Aimee through live chat. She resolved my issue very quick. Would definitely recommend this app.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 10, 2024

I would definitely recommend this app to someone else. I was having test order issues with shopify, dsers and aliexpress. Zina was incredibly helpful in resolving my issue. Her expertise and patience made the process smooth and efficient. She took time to understand my problem and solved it thoroughly by giving me step by step instructions. I am grateful for her assistance and hoping to meet others like her if I don't get her assistance again. Thank you Zina!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 9, 2024

very satisfied with customer support. Always ready to help. Aimee help me solve my problem

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 9, 2024

the customer service is amazing. even with all my questions, they took their time with me and resolved my concerns.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 9, 2024

Excellente appli, un vrai gain de temps. J'étais bloqué avec un problème de mode de livraison et je ne trouvais aucune solution. Après un échange via Messenger avec Lucy, elle a éclairci et résolu le problème en 3 minutes. Je recommande, très réactive et professionnelle. Merci !

Store

Bambino

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

July 9, 2024

Sherry

Store

Seneli

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 9, 2024

Very patient, kind and helpful. Escalated my situation accordingly to try and get it resolved for me ASAP.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 8, 2024

Rafael me ajudou em minha duvida. Foi rápido e eficiente. Suporte ótimo 24hrs por dia

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 8, 2024

Dsers is an amazing platform, with excellent customer service sandy really helped me out with all my inquires,and they have great product prices and wide selection easy integration overall great service! would highly reccomend

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 8, 2024

Thank you Blanca for your help. Very kind,very fast and very helpfull.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Oct. 31, 2024

Super supportive, courteous and thorough! I really appreciate receiving screenshots walking me through my issues! As a newbie to dropshipping DSers has been a huge help and worthy resources!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

July 8, 2024

Chloe was able to fix my problem and get the order put through immediately. I was so confused as to how to fix my problem with this order. Thank you Chloe

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 6, 2024

Good service and costumer support. "Rfimp" solved my problem in 3 minutes

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 6, 2024

Thanks for amazing support Aurora

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team