DSers‑AliExpress Dropshipping
Place 100s of orders to AliExpress in seconds & Find...
Rating
4.9
feedback
5,401
chart
#730
All reviews
Sept. 24, 2024
I contacted DSers for support fulfilling one of the products. Blance was very helpful. Thank you
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
I had a problem involving Shopify that I could not find a solution for. I contacted Dsers support and was assisted by Villanelle who helped me for more than 5 hours to find a solution. I have certainly never received that kind of attention to the problem before, as I have received this time from Dsers support. I am delighted with the app and the service.
Store
Mi tienda
Using app
16 days
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Very happy with the app. I had an issue recently, but that was fixed by a support member named Lucy very quickly.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
Excelente app. Suporte muito rápido e prestativo. Lucy me atendeu em tudo o que eu precisei de informações e procedimentos. Muito bom.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 24, 2024
The service was great. Luna was super helpful and even taught me some new things. She was very patient and knowledgeable. Thanks for your support!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 23, 2024
Wow! Vivian was great. She helped me with the DSERS/Aliexpress app. She was so patient and helpful. I had problems with my account signin, ordering, with payment. She helped me resolve everything. She was so patient. We were online almost an hour, yet she patiently took me through each step. I'm new at this so I really appreciated her kindness. Thank you.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 23, 2024
Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 4, 2024
I recently had an issue while using the Dsers app, and I was fortunate to receive assistance from their customer service. Her name is Olivia, I must say, I was thoroughly impressed! The representative was not only knowledgeable but also incredibly patient and understanding. She quickly grasped my problem and provided a clear, step-by-step solution that resolved my issue in no time. What stood out to me was her dedication to ensuring I fully understood the process. It’s rare to encounter such efficient and friendly support! I appreciate the effort she put into making my experience seamless. Thank you, Olivia, her expertise and friendly demeanor made the entire process smooth and stress-free. I truly appreciate the support I received and highly recommend Dsers to anyone looking for a reliable platform!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Sept. 23, 2024
I am extremely satisfied with the service provided by Vivian. she helped me quickly resolve an issue when importing products from AliExpress to DSers
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 23, 2024
Je suis véritablement satisfait de la réactivité du support clients Dsers, je m'explique : J'ai pris contact avec Rin sur Messenger pour un paramétrage que je ne pouvais pas réaliser par moi-même (je vous passe les détails). Rin a effectué ce paramétrage après notre échange et la confirmation de ma part par mail au support. Résultat, en moins de 10 minutes mon soucis était traité et je peux désormais continuer à avancer. Excellent support clients, excellente expérience même si on préférerait ne pas avoir à solliciter le service et pouvoir se débrouiller par nos propres moyens, quand il n'y a pas le choix, ça ne rigole pas ici =)
Store
Ma boutique
Using app
About 2 hours
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 23, 2024
Good service. Raphael is qualified specialist. Solve issues and gave good advices.
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 23, 2024
Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 22, 2024
Olivia you did a great job I appreciated you. Bless you
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 21, 2024
Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Sept. 21, 2024
I spoke with one of the customer service people, he was very friendly and helpful, his service was too fast for me, it is excellent. Thank you very much Jess for the service
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 21, 2024
Muito bom, suporte excelente
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 21, 2024
top ! Toujours la bonne réponse !
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 21, 2024
Simple Interface and easy to use. Customer Support is always very fast and helpful. Especially I am grateful to Wendy.
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Sept. 21, 2024
Dser is very powerful, convenient and fast. The staff Zico is very professional and responds to messages quickly. It is worth recommending
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Sept. 20, 2024
The app has been good so far. Selena and Rita have handled my enquiry very well. Their communication is very fast. I hope it continues to be this good working with DSers.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team