All reviews

Rating Breakdown

  • 5
    98% (5,116 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2024

I needed help and Vivian was quick and enlightening. Thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 5, 2024

I recently had the pleasure of working with Rita from the DSers support team, and I couldn't be more satisfied with the assistance I received. Rita was incredibly helpful in resolving a glitch on my DSers account very quickly and efficiently.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 23, 2024

I recently started setting up my dropshipping online store using the DSers app, and I am thrilled with the experience so far. The app itself is incredibly user-friendly, making it easy to import and manage products from AliExpress. However, what truly sets DSers apart is their exceptional customer service. I encountered an urgent issue with importing products, and I was quite stressed about it. Fortunately, Maria from the support team responded very quickly to my request for help. She was incredibly kind and patient, guiding me through the troubleshooting process step by step. Thanks to her expertise and swift assistance, the issue was resolved in no time. Maria's dedication and professionalism were truly impressive. She not only solved my problem quickly but also made sure I understood what went wrong and how to prevent similar issues in the future. Her support made a world of difference and allowed me to continue setting up my store without further delays. I highly recommend DSers to anyone looking to streamline their dropshipping operations. The app is fantastic, and the customer support is top-notch. Special thanks to Maria for her outstanding service! Thank you, DSers team! Update: Raphael from DSers saved the day again with prompt and quick responses to my request!

Store

My Store

Using app

20 days

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 5, 2024

Atendimento sensacional da atendente "Tiffany", resolveu meu problema em poucos minutos e prestou total ajuda !! Ótimo Suporte !!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 19, 2024

Myra provided great support. She not only helped me check my account professionally but also provided me some tips on how to success with DSers. Thanks Myra for your great help.

Using app

7 months

Total reviews

29

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 4, 2024

Luna was very fast and amazing to work with. She solved two problems in less than 5 minutes. DSers has been fantastic to work with.

Store

Terlay

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 4, 2024

Thank you Tiffany for quick and valuable support

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

July 4, 2024

I needed help with fulfilling orders.. Rita assisted and guided me along the way! She was very friendly and straight to the point.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 4, 2024

Rfimp good,During the consultation, my problem was solved

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2024

Service très rapide un grand merci a Lily pour son renseignement.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2024

lily is the best

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 3, 2024

I worked with Jacinta, fantastic service and very good response and customer service, very happy

Using app

8 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2024

suporte excelente e rápido da atendente Rita

Store

Utyl

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2024

thanks for a quick and professional support. i like it and highly recommend to all

Store

Bonobie

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2024

thiey support you with everything you need

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2024

I really satisfied with dsers app, I recommend.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2024

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

5 / 5 Share

July 2, 2024

Zoe gave the best advice and helped me through some confusion i had. Thanks alot!!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2024

Helpful app, Holly from Support Team helped me a lot with the application. Regards!

Store

Oissel

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 2, 2024

WOW! Their customer service is a different level. Special thanks for Blanca for doing so much to help me. I left Zendrop due to poor customer service, and with Dsers it is night and day. Literally every single question Blanca helped me and even did a lot of it for me, this is exactly what you need as a new drop shipper, 100% support. So happy I switched

Store

VEAUTY

Using app

About 21 hours

Total reviews

9

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team