DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,133
chart
#316
All reviews
Rating Breakdown
Review RSS Feed
Aug. 22, 2024
thanks for help. very good service
Store
My Store
Using app
3 days
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 22, 2024
"I was having trouble fulfilling orders, and I wasn’t sure what to do next. Thankfully, I reached out to the DSers help center, where I was connected with Zina. She was an absolute lifesaver! Zina walked me through the entire process, explaining each step clearly and ensuring that I understood how to avoid similar issues in the future. The help center is already a great resource, but Zina’s exceptional support really took it to the next level. I’m so relieved and grateful for her help!"
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 22, 2024
"Rfimp" did a good job. Realy appreciate it.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 22, 2024
Atendimento nota mil, resolveu todas as minhas dificuldades!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 22, 2024
When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Zina, one of the chat agents.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 22, 2024
Very helpful customer service 100 percent recommend. Zico was an amazing help!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 22, 2024
I highly recommend using DSers support. Especially if you get to work with selena. She has helped me resolve an issue that i have had for a few days now. Thank you selena!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 22, 2024
Vivian was very helpful and went the extra mile for me to help me understand an issue I was having being a new user and just processing my first orders today. Thank you
Using app
About 2 months
Total reviews
1
Average rating
5.0
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 22, 2024
DSers has been a game-changer for my e-commerce operations. The app’s bulk order processing and automation features have drastically reduced the time I spend on fulfillment, allowing me to focus more on growing my business. While the interface isn’t the most user-friendly and requires a bit of a learning curve, the app’s capabilities more than make up for it. A special mention goes to Colleen from the support team—she’s been absolutely amazing! Colleen has been incredibly responsive and helpful, guiding me through any issues I encountered and ensuring I got the most out of the app. Her support made the whole experience much smoother. Despite the interface, I highly recommend DSers for anyone in the dropshipping space. The efficiency it brings and the excellent support from team members like Colleen make it a top-notch choice.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
Colleen est de loin la meilleur assistance Sers que j'ai eu ! bravo a elle 10/10 ✅
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
customer service support is perfect specially Aurora she was very helpful, respectful and very fast with the responses and the solutions.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
customer support is great, they are very helpful and healp me thru solving the problem quickly Selena was really sweet and very helpful
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
Very good customer service, helped me out with just a few messages, and great service making it very easy to sync with AliExpress.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 21, 2024
Selena was able to solve my issue quickly! She's great, and has me continuing to use Dsers
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
Je vien de commerce dans le domaine. A la suite de mon travail , j'ai rencontré un petit problème,j'ai parler a Viviane sur messenger et elle m'a repondu rapidement,très bon service . Merci
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
a big thank you to Vivan, who helped me today to solve all the issues i had, she was great, cooperative and understanding, i cannot really thank her enough. Vivian, mille merci pour votre aide! Mohammed
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
Perfect support of David from DSers. Thanks a lot for your help
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
Chrissy was great at helping me sort through some admin problems. Responded immediatly and stayed with me until it was completed
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
obrigada pela paciência e eficiência para solucionar meu problema!
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 21, 2024
otimo atendimento muito rapido e pratico
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team