DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
30,135
chart
#316
All reviews
Rating Breakdown
Review RSS Feed
Aug. 20, 2024
Thank you so much, Adele for your quick and helpful assistance! Your friendly and efficient support made the whole process smooth and stress-free. I really appreciate your patience and clear instructions. Keep up the great work!
Store
My Store
Using app
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Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 20, 2024
I want to take a moment to express my immense gratitude for Luna's exceptional assistance with placing orders on DSers. From the very beginning, Luna has been incredibly helpful, guiding me through every step with utmost patience and care. Her knowledge and dedication have made a world of difference, turning what could have been a challenging process into a smooth and efficient experience. Luna's professionalism and positive attitude are truly commendable. She goes above and beyond to ensure everything is handled flawlessly, and her willingness to assist is unmatched. It's rare to come across someone as amazing as Luna, and I believe she truly deserves recognition for her hard work and dedication. As a strong advocate for her, I would like to recommend a pay rise for Luna. She has certainly earned it with her outstanding performance. Thank you, Luna, for all your help and for being such a fantastic person. Keep up the great work! Fred Customer Services - NexGen Commerce Shop
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 20, 2024
I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 20, 2024
I had a great and helpful experience with Celia resolving my problem. She was prompt to solve my issue in a kind and smooth way. Highly recommend Dser for the amazing customer service. Thank you Celia for your great service!!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 20, 2024
Excellent service, honestly top quality. My consultant helped me with any issues i had
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
La atención a mis dudas fue excelente, muy amables y con mucho conocimiento del tema, la ejecutiva es muy eficiente.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Shout-out to Maria who helped me to clarify some questions I had fulfilling my first order on my store, I was breaking my head trying to figure out a couple of things and she helped me to clarify everything. She was very fast to reply to me and her english is also amazing.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Aug. 19, 2024
Excelente ferramenta, testando e aprovando
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Rita with customer support was so patient and helpful and went above and beyond to make sure I understood the process. Thank you Rita!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Muito bom o atendimento
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Aug. 19, 2024
very helpful and quick respond
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Really good service from Sandy. Fast and easy steps to follow. Thank you very much
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Hi Lena, I wanted to take a moment to thank you for the outstanding support you provided on DSers. Your assistance was prompt, professional, and incredibly helpful. You made the process much easier, and I truly appreciate your dedication to resolving the issue quickly. Thank you once again for your excellent service. It made a big difference!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Very good service from Isak, he helped me, resolved my situations quickly, explains very well and is very friendly. I am happy with the service
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Sandy helped me today with an order that needed some changes!! she was awesome and friendly and it went smoothly!! Thank you Sandy :)
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Sandy went above and beyond for me today when I had a fulfillment issue. She not only explained it thoroughly to me step by step, but also actually went ahead and completed the whole order process that I was having difficulty with. I could not have done this without her today!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
I loved Sandy service, she helped me a lot, she was very patient and helped me with everything, thank you for everything
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
I want to thank Isak for helping me with my issue. He was great and solved my problem! Thank you so much Isak!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Lena was extremely helpful. She answered all my questions and guided me in solving the problems I was having.
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 19, 2024
Je tiens à exprimer ma gratitude envers Isak pour son aide exceptionnelle. Non seulement il a résolu mon problème rapidement, mais il l’a fait avec un professionnalisme et une courtoisie remarquables. Grâce à lui, ma boutique fonctionne parfaitement et je peux continuer à servir mes clients sans souci. Si vous avez besoin d’aide sur DSers, demandez Isak – vous ne serez pas déçu(e) ! Merci encore, Isak !
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team