All reviews

Rating Breakdown

  • 5
    98% (5,115 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (49 ratings)

Reviews with Text

  • 99% (5,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2024

I would definitely recommend this app and Maria was extremely helpful with answering my questions, thank you so much

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 14, 2024

Maria was helpful in trying to resolve my issue.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2024

The session with Vivian was great. She took care of my problem right away . The solution was easy to follow it worked. I appreciated the help DSers help was great not to have to wait for answers. Thank You

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2024

O suporte da Dsers é muito proativo e rápido, agradeço pela ajuda vivian

Store

eggss

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

July 9, 2024

Isak and Villanelle were the best with me. they replied so fast with the better solution of my problem. I am very satisfied with the app & support :)

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 13, 2024

Had issue with my first order in store, but Blanca was very helpful and I am back on my way!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 24, 2024

Grace à Aimee et ces explications plus que claire, son professionnaliste, ça patience et avec des captures d'écrans très explicatif qui m'on aidé à résoudre mon problème. je suis très heureux de travailler avec DSers. merci

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 12, 2024

Colleen was really helpful and quick to reply and sort out the issues I had

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

June 12, 2024

Thank you again Sandy for your quick help and time!

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2024

Isak helped resolve all of my issues promptly, i definitely recommend Dser's. Isak helped me through the 24/7 live messenger support chat. It is really handy when you run into a problem, theres always help!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2024

I got abig help and assist from stuff spcialy Jesse she helped me will

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2024

Working with Maria, the customer advisor in the DSERS app, was an absolute delight. Maria's expertise, patience, and commitment to excellence truly made a difference in my experience. She took the time to address all my queries with precision and offered invaluable guidance every step of the way. Maria's professionalism and dedication reflect highly on the DSERS app's commitment to customer satisfaction. Thank you, Maria, for your exceptional service!

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 11, 2024

Ich hatte mit Support ü DSERS aufgenommen. DIe Kollegin war die Rita... also absolute kompetenz wurde gezeigt, sehr nett und absolut hilfreich. Die Rückmeldung war prompt und fachlich. Absolut zufrieden

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2024

obrigada Nephele. Fui muito bem atendida. Problema resolvido.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2024

I received help from Rfimp this morning, he was very helpful and fast with his responses. I appreciate the help and have no bad words to say.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2024

Amazing app and the customer support is superb, especially Neva that helped me very quickly to solve all my issues.

Store

My Store

Using app

6 days

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 11, 2024

Great app, Selena was very helpful when asking about how to set specialised settings up. Great instant service, would recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

The app is very good and Olivia did an excellent job helping me solve a problem very quickly!!!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

The app is great and when I had a problem, an attendant called Olivia gave me excellent help and solved my problem very quickly :))) I am very satisfied!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

I gave Colleen 5 stars because she came on the chat to help me about 2 hours ago. She was so patient with this 70 1/2 year lady. She answered all of my questions. My email, password had to be reset. My account had to be reconnected with AliExpress & DSers. She did a great job!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team