All reviews

Rating Breakdown

  • 5
    98% (5,112 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (48 ratings)

Reviews with Text

  • 99% (5,170)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2024

Great app, Selena was very helpful when asking about how to set specialised settings up. Great instant service, would recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

The app is very good and Olivia did an excellent job helping me solve a problem very quickly!!!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

The app is great and when I had a problem, an attendant called Olivia gave me excellent help and solved my problem very quickly :))) I am very satisfied!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

I gave Colleen 5 stars because she came on the chat to help me about 2 hours ago. She was so patient with this 70 1/2 year lady. She answered all of my questions. My email, password had to be reset. My account had to be reconnected with AliExpress & DSers. She did a great job!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

Helped me fix my supplier issues quickly! Fast friendly service thank you!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

Colleen was great! Thank you again!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

Thank you Maria, You have been really helpful

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 10, 2024

Rita was fantastic, she resolved my issue within less then 5 minutes, she is an asset to the team, thank you once again Rita for your quick response and all your help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Dec. 11, 2024

thankyou so much ds! you guys are unbelievable couldn't be more grateful and thankyou too celia and wendy!! you were a massive help wish nothing but the best for you and the future

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 7, 2024

Lily was very response and helped with all of my questions in regards to getting my account handled with Shopify. Thank you so much!

Store

My Store

Using app

8 months

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 8, 2024

11.8.24 Today I was helped by Wendy and she was able to help me resolve my issue. Extremely satisfied. old review Vivian answered my question about payments linking between DSers and AliExpress. Extremely Satisfied

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 21, 2024

Krystal is the Best support I have ever had. She was patient and really knows her platform. I wish I could contact her directly.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

June 6, 2024

Villanelle was a perfect help!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 6, 2024

Support rep Vivian was very helpful. I recommend their services.

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 6, 2024

Colleen was an AWESOME customer service representative. She helped me so much by reordering for AliExpress and assisting me in connecting my new Ali account. Best wishes to you, Colleen!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 6, 2024

This is a great app for dropshipping. its like having an AI do most of the job for you. Customer buy from your store and just like that it automatically makes your job easy to sale online. It even has great customer service to help you with any issue you may have . i would know cause a great service representative staff named " Colleen " helps me out with anything.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

June 6, 2024

Vivian is the best!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 6, 2024

The customer service is great! Had a problem with my orders, that I didn't know how to resolve myself, but Marry was there to help and guide me. Quck and direct answers to my questions, and resolved my problem within 5 minutes. Thank you!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

June 5, 2024

Sandy is an expert at solving knotty problems with orders on Dsers by first seeking to understand. Her solutions are on point

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

June 5, 2024

I had an excellent experience with DSers-AliExpress Dropshipping. Isak resolved my problem quickly and efficiently. His professionalism and expertise made the process smooth and stress-free. I am very satisfied with the service and highly recommend this application.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team