All reviews

Rating Breakdown

  • 5
    98% (5,152 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (47 ratings)

Reviews with Text

  • 99% (5,213)
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5 / 5 Share

Sept. 23, 2025

SO very Helpful . Made the whole process so easy! Great Customer support : )

Store

KEIKO

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I had a really great experience with DSers support. Cyril was incredibly helpful and patient, and made sure my Shopify issue was fully solved. Everything was explained in a clear way, and the problem was fixed quickly. I truly appreciate the effort – thank you so much, Cyril!

Store

Piloris

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

L'agent Frankie est une valeur ajoutée pour DSERS. Cet agent a été très patient pour le nouveau que je suis, il m'a guidé avec des instructions simples et concises sur quoi faire à chaque étape. Je lui suis très reconnaissant de m'avoir éduqué sur le fonctionnement de l'application DSERS. Bravo Mr Frankie, vous êtes une valeur pour l'entreprise. Merci et continuer dans cette voie, vous serez reconnu par votre travail.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

I had a problem but the support service is really good and fast. If you want to do dropshipping, I recommend this app. Really simple to understand and very glad to use it.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

"I'm thrilled to share my positive experience with Ms lena D-Source and AliExpress drop shipping! Their team has been instrumental in helping me manage my drop shipping products and pricing. Today, I received exceptional support from a dedicated representative who went above and beyond to assist me. Special shoutout to Ms Lena customer service team, particularly the lady who helped me. Her expertise and willingness to help were impressive. If you're considering D-Source and AliExpress drop shipping, I highly recommend them. Their support team is top-notch, and they've made a significant difference in my business. Thanks, D-Source, for providing excellent service and support!"

Using app

27 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 22, 2025

I tried to uninstall this app. It keeps charging. Please remove the charge

Using app

9 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello,Thank you for bringing this to our attention. We sincerely apologize for the billing issue you experienced after uninstalling DSers. To clarify, subscription charges are automatically canceled only when the app is uninstalled while your store is still active on Shopify. If the store is closed directly, the subscription may continue to generate charges. We have already processed refunds for eligible cases based on usage. Could you please confirm if this involves a recent charge? Feel free to contact us directly so we can resolve this promptly for you. Email address: [email protected] Official messenger link: https://www.messenger.com/t/DSersOfficia

5 / 5 Share

Sept. 22, 2025

sandy is excellent , very good support from her

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Dsers is super!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Quero agradecer à Lacey pelo suporte prestado na solução do problema relacionado aos pedidos do meu cliente. Sua dedicação, atenção aos detalhes e rapidez no atendimento fizeram toda a diferença para que tudo fosse resolvido da melhor forma. Agradeço pelo profissionalismo e pelo cuidado em garantir a satisfação do cliente.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I had such a positive experience with Cyril, DSers support! The agent was incredibly patient, clear, and supportive, walking me step by step through the process of pushing products to TikTok. As someone still learning the technical side, I truly appreciated the way he explained things in simple terms and ensured I felt confident before moving forward. Thanks to his help, my products are now live! I’m very grateful for the professional and kind assistance ,highly recommended for anyone needing guidance.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

wonderful and friendly!! Patient and a big help <3 <3

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

Merci Kimi pour ton aide, Merci Dsers pour le service parfait et permanent. Application vivement conseillée

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

la atencion de Rita excelente

Store

VentiGo

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

I'm new to Dropshipping but this one was easy to setup and the 24/7 support is amazing!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2025

Sandy was excellent! She understood my issue and quickly helped me. Awesome service!

Store

Revive

Using app

5 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 20, 2025

Daryl listened attentively to my concerns, offered personalized solutions, and checked with me again if the issue is resolved. his professionalism, empathy, and positive attitude are truly commendable.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

Bianca from DSers support team was exceptional and helped resolve my issue fast.

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2025

bad products quality

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 20, 2025

I was having the hardest time fulfilling an order because I couldn't map a product. They came through and mapped it on their end and I was able to fulfill my order seamlessly. THANK YOU!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2025

The best i had an issue with my very first order and the agent was so patient and understanding walked me through the process and my customers order is now on the way.

Using app

10 months

Total reviews

1

Average rating

5.0