DSers‑AliExpress Dropshipping

June 18, 2022

colins with whom I chatted with was great. Hope you all get him when you need a little help. Thanks again colins for all your help.

June 18, 2022

Solicitei informações sobre o dsers e fui muito bem atendido por Villanelle, com atendimento muito tranquilo e pessoa bem esclarecida.

June 17, 2022

I had some fulfilment issues and the customer service was very fast and straight to the point. They were very helpful in sorting out the matter. Highly recommend.

June 17, 2022

I’ve been using this app for a few days now and it takes a little getting used from using oberlo. I was shocked to find all my 3 stores were all together on this app, which meant all products on my import list from all 3 stores were mixed together. Unfortunately when getting ready to import products there is no option to filter. There is an option to filter stores, however it doesn’t work. I’ve been importing products and it’s easy enough to do when you get used to it. I’m happy enough with this aspect of it. Another issue is the mobile version on safari, it’s almost impossible to edit and add products this way. When I was using oberlo I mostly edited and pushed my products over using my iPhone. It’s easy when you have a spare minute to work on it that way. Unfortunately this isn’t possible with DSers, I’m going to be spending my time on my laptop editing products. I do like the function of being able to push one product to all your stores if you like. This was not a function that oberlo had. Overall a good app and I would recommend. If the issue with filtering the products by store could be addressed as well as the mobile version of the app could br addresses by the team, this would be a great app. I’ve contacted support twice via Facebook messenger and received a response immediately and Mia, Tiffany and Tang were very helpful

June 16, 2022

tuve algunos problemas al conectar aliexpress, pero por suerte Catalina pudo ayudarme a solucionar todo de una forma rapida.

June 15, 2022

Many thanks to Mrs. Elaine, she helped me solve the problem This is a great example of an ideal employee. Thank you, Elaine

June 14, 2022

Chris provided awesome support via the chat feature! The mapping portion is a little rough to get used to but Chris helped tremendously!

June 13, 2022

Good customer service and fast responses. Easy to use, but I would change a few things to make it more convenient, such as being able to delete images or variants through the app. You can only do this through Shopify, which makes it a little more time consuming. Hopefully they can change a few things to make it more convenient, but overall I am happy with the app.

June 11, 2022

I returned to DSers after migrating from Oberlo. I was disappointed at first to hear that Oberlo was shutting down and had a bad impression from my initial use of DSers some time ago, however the app has significantly improved to the point it is now a great replacement - even more feature-filled than Oberlo. There are still some minor bugs with that app and the UI is not as nice/clean as alternatives, however support is good for resolving any issues (thank you Tiffany!).

June 10, 2022

Uso este app, muito bom, porém, quando clico para abrir demora muito. As vezes nem abre, fica só carregando. Já conferi minha conexão e não têm nada de errado. Como posso resolver isso...Gostaria de saber se é assim mesmo.

June 10, 2022

Brand new to this application...I'm finding it a little hard to get the hang of but I'm still getting used to it! My customer service rep, Krystal, helped me navigate the app and was quick to respond! ☺️

June 9, 2022

Eu quero agradecer a Sr Emma, que me mesmo não resolvendo o meu problema no dia em que aconteceu (que agora já está resolvido, Amém), ela me deu o melhor atendimento que já recebi desde que começei a usar internet, teve muita paciência comigo, educada, me passou até confiança para eu passar meu e-mail para ela, para tentar resolver meu problema, ela teve tanta vontade de me ajudar, e tanta paciencia que entrou na minha própria conta, peço desculpas a emma por não ter respondido mais as mensagems, pois eu disse que meu problema tinha sido resolvido (eu realmente achei que tivesse sido resolvido) fiquei chateado com o meu problema da época, então sem graça simplesmente abandonei, e ela me perguntou se estava tudo bem, creio que por ter visto que eu não avaliei ela depois dela ter me pedido, pois eu ainda não conseguia acessar o App para fazer isso, então peço desculpas a você emma, e Obrigado!

June 5, 2022

Barrett. Thank you for help install the new app. The dashboard looks more concise than Oberlo. But some tools(feature) need to be improved. Anyway, looking forward to seeing upgrade.

June 2, 2022

ứng dụng hoạt động tương đối tôt,tuy nhiên nhiều khi phần tải hình ảnh từ sản phẩm trong app bị lỗi không hiển thị hình ảnh.mặc dù đã làm mới trang nhiều lần,ngoài ra không có vấn đề gì hết,bộ phân chăm sóc khách hàng rất tốt.tôi rất hài lòng

June 2, 2022

I was stuck on fulfilling an order and Nephele was excellent on the chat. Very helpful and professional

June 2, 2022

I had problems with migration between oberlo and Dsers and Krystal helps me to fix it.she is so polite and personal

June 1, 2022

I spoke to customer representative Emma and she helped me to clearly understand my issue and learn how to resolve it. Great customer service, didn't have to wait long to get in touch with someone. Just wish the live chat could be accessed within the DSers app instead of facebook messanger.

May 31, 2022

Great customer service. There's still a few minor issues to fix within the software for everything to run smoothly.

May 30, 2022

App muito prático de se usar. Facilita muito o envio de pedidos para o Ali. O suporte é muito bom, fui rapidamente atendido por Villanelle que me ajudou em todas as dúvidas. Recomento

May 29, 2022

Jeo was really helpful solving problems, the app is new for me and Jeo help me a lot with the migration process from Oberlo.