DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
29,587
chart
#307
All reviews
Rating Breakdown
Review RSS Feed
Oct. 20, 2024
I had an issue with one of my orders on AliExpress, but one of their customer service representatives from DSers, Gloria, was extremely helpful. She took the time and made the effort to find me a better supplier for a product that was out of stock. As someone who is still new to using this app, I appreciated that she didn’t leave me behind and ensured I was well taken care of. Thank you, Gloria!
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Oct. 20, 2024
I thank Rita for the quick help, and kindness.will recommend everyone to contact Rita for help. THANK YOU Rita :-)
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 20, 2024
Amazing Service!
Store
My Store
Using app
About 12 hours
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 20, 2024
to be honest for customer support Lydia was helping me and this was one of the fastest replies I got so far comparing it to other companies, also it was straight forward and helpful, appreciate your assistance!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 20, 2024
Celia was super helpful and very well prepared. thanky you
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 20, 2024
le service est top, facile d'avoir un conseiller en chat si on a un soucis, et très efficaces
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Zico was extremely helpful and knowledgeable in sorting out my problem, thank you.
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Quiero agradecer a Zina por su excelente servicio al cliente en DSers. Desde el primer contacto, fue profesional y amable, resolviendo todas mis dudas sobre dropshipping de manera rápida y efectiva. Su conocimiento y atención al detalle me hicieron sentir valorado como cliente. Gracias a su apoyo, pude solucionar sin problemas mis inquietudes. Recomiendo encarecidamente este servicio, gracias a la increíble ayuda de Zina. ¡Gran trabajo!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Customer service is on 24/7. They helped me out on getting my first order paid and shipped out!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
My favourite support team. Today I linked with Rfimp and had perfect experience. Very friendly and helping on what I was asking for. You are lucky you have such a posititive person in your team like Rfim
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Blanca thank you your awesome
Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Merci beaucoup à Zoé de m'avoir aidé !
Store
Ma boutique
Using app
23 minutes
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Holly was extremely helpful. It was a frustrating day, as I am brand new to this and Holly exuded great patience with me. For this I am VERY grateful and at the end we figured out the issue. Give Holly a raise ;)
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Excellent Customer Service, very fast, also solved the entire problem, thank you
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Vilanelle did great job to solve my problem to connect product to my online store
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
Great service and very helpful. I had a mapping issue with one of my products but thanks to Blanca's simple instructions along with step by step screen shots, i got the issue solved in a matter of minutes. Thankyou for your help.
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 19, 2024
Holly helped me with exactly what I needed.
Store
My Store
Using app
9 days
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
It's a great service and it works perfectly. Had an issue after receiving my first order and the support helped me solving it in a few minutes ! Perfectly happy
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
I am extremely satisfied with the service provided by Blanca.she helped me quickly resolve an issue Blanca was extremely efficient and demonstrated a deep knowledge of the platform, offering excellent support. I highly recommend blanca service to anyone using DSers for dropshipping. Thank you so much for your quick and effective assistance!
Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 19, 2024
I use this app often, had some problems after some time but Blanca from Customer Service solved it within seconds, love it.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team