All reviews

Rating Breakdown

  • 5
    98% (5,273 ratings)
  • 4
    1% (55 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (63 ratings)

Reviews with Text

  • 99% (5,343)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2024

I really appreciate the quick and professional response and support!

Using app

25 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 18, 2024

I had a great experience working with Vivian. She was incredibly helpful in resolving a tricky fulfillment issue on my Shopify store using DSers. Vivian quickly identified the problem and guided me through the steps to fix it, ensuring that my order could be processed smoothly. Her expertise and prompt support made all the difference. Thank you, Vivian, for your outstanding service!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 17, 2024

DSers‑AliExpress Dropshipping pairs well with Shopify. They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Aug. 17, 2024

Wendy was super communicative and fast. Provided the right solution within a few minutes. In general support from dsers has always been very fast and good.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 16, 2024

I’ve been using the DSers app for a while now and I’m very satisfied with its functionality. I would especially like to thank Zina, who has been incredibly helpful and patient. Zina is always ready to assist and provide support, no matter the time of day. Thanks to him, the process of managing products and orders has become much simpler and more efficient. DSers is not just a tool, but also a team of people who truly care about their users. The app is intuitive, easy to use, and offers many useful features that make running a dropshipping store much easier. I highly recommend DSers to anyone looking for a reliable and versatile solution for managing their online business.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 16, 2024

This is a great Helper! :)

Using app

4 months

Total reviews

3

Average rating

2.3

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 15, 2024

Myra é excelente, me atendeu de prontidão e com eficiencia!

Store

Minha loja

Using app

About 2 hours

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 15, 2024

Dsers é um ótimo aplicativo e tive uma ótima experiência com o seu suporte, fui rapidamente atendido no chat, pela Chrissy, que prontamente resolveu o meu problema. Estou grato!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 15, 2024

Great. Makes fulfilling orders extremely easy. Their support team is superb, especially Celia. She spent hours with me on chat to for an issue I had until it was resolved.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 15, 2024

Dser staff Wendy is a very kind person. She's amazing.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 15, 2024

I have spent too much time trying to find out the answer on my own and I swear this platform customer service is out of this world! Zina went above and beyond in just a few minutes! She provided me with the know how along with screen shots. I am so thankful!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 14, 2024

Thank you Villanelle for the swift customer support and helping me with the solution in no time

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 14, 2024

Celia is the best! i had a shipping problem with my shopify store and Celia was able to isolate the problem effortlessly for me just by running through a few things.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 13, 2024

Merci beaucoup à Emma qui m'a aidé à régler très rapidement et facilement un problème de mot de passe. Merci également pour sa disponibilité.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 13, 2024

Extraordináriamente fantastico, atendiamento rapido, esclarecedor !

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 13, 2024

Thanks Bianca, and all the other of the DSERS team that helped me in the past. When you need help, their service is super fast. keep it up!

Store

Pawsify

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Luna did a fantastic job helping me get back into my account. Very professional experience and she kept me from being frustrated as I have with other online assistance. She was fast and to the point - just like I like it! Thank you Luna!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Vivian, was very helpful and very nice and understand my problem. She help very me very well and did here best to help. Thank you for this.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Awesome Customer support, Selena is an angel!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Aug. 12, 2024

Top notch customer service from Olivia

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team